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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 363 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 363 reviews
  • Rated 5 out of 5 stars

    Upgrade to 8 inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome resolution and better calibration than earlier DriveSmart systems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rude Employee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not so much the product. It was the gentlemen and my experience with him. I went in with my purchase becuz I was having a hard time figuring it out. I probably wud not have made the return had he not been so rude and not helpful. In all the years I have visited this store.. never ... ever has someone been so dismissive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not with the investment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. I purchased to use on our month long tv trip. It took me down roads that were closed. When I compared it to my apple map on my I phone there was no comparison. Apple Maps won hands down.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Should you encounter a routing discrepancy there is troubleshooting that can be completed in order to find cause and resolve. Start by visiting support.garmin.com. Garmin

  • Rated 1 out of 5 stars

    Bluetooth issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very unhappy with this purchase. Since trying to link to Bluetooth in my car my am/fm radio does not work! Can’t get into see anyone for an appointment until January. Will probably return!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very difficult to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't get the thing to work right, couldn't use it on our trip, will be attempting to return it.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Sorry to hear you're not happy with your experience. We're happy to help resolve any disruption you've encountered. Please start by visiting us at support.garmin.com. Garmin

  • Rated 1 out of 5 stars

    Screen frozen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen frozen 4 times today and took about 10 minutes to recover. Going to return it!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: support.garmin.com Garmin

  • Rated 1 out of 5 stars

    Very disappointed for what i paid for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No body told me that farming discontinued optimize route. This was the reason I purchased it

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We're happy to help with any features on this unit. The optimize route option is no longer needed since every route should be calculating to the optimal course. For more information please visit out Support Center page here, https://support.garmin.com/en-US/ Garmin

  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger screen. Works great! Easy to follow the roads shows you that lane to be in better then the phones maps or gps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigdaddysc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin 86 is outstanding. It took a while to get it synced with Alexa ; but once I got it paired it has been nice. It is also pretty accurate on location finding. Love the unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a GPS to replace my older one that had become slow and has a small screen. The Garmin 86 looked like a good fit but unfortunately it falls to the common pitfall of companies selling only half finished products. In this case they removed the built in traffic functionality present in older GPS models. Those have the traffic antenna built into the charger cable. For no reason that I can understand this one lacks the antenna and is not natively compatible with the old charger (Mini USB cable but USB C GPS plug). You can receive traffic through your phone but then you might as well use GPS maps on your phone and not spend over $300. I'm getting a stand alone GPS because I don't want to use my phone, so why should I have to use my phone? Thankfully the traffic feature isn't absolutely necessary, but it is very useful and to make a GPS that doesn't natively include this functionality is extremely bizarre. I can't recommend this GPS.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    “Happy Customer”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please with size, pictures, clear directions and easy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is much better than my car's built in navigation. Ordering online was easy and pick-up was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DriveSmart 86

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with my first 86, took it to the Plover store, they asked a few questions, and gave me a new one. It works great, I am very happy. Thanks Best Buy Plover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin 8 is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gps is major great for what is does in my SUV. The best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a way.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and can get you where you want to go without much difficulty. The display is big enough to see what you need to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    oldmanw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very well and tells us in good time to make turns etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gps, great features, nice and large. My husband love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app that allows me to make my own route. My job requires me to take a specific route (not the suggested route on gps). I can program each trip and save it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin Map

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it as bigger 3D mapping very easy to see and directions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    garmin drivesmart 86 8in gps

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and love the screen. The only thing I was disapointed in is that you don't carry a dash mount for this item.

    I would recommend this to a friend