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$349.99

Customer reviews

Rating 4.5 out of 5 stars with 377 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 377 reviews
  • Rated 2 out of 5 stars

    Didn't work for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good GPS as far as I was able to use it but I returned it because it would not connect to any of the devices I have since it was specifically made for iPhone or iPad. I use Android devices so I was not able to really use it to the full extent. I would recommend it if you use iPhone or iPad devices.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review! I apologize for your experience, but the Garmin Drive™ App and Garmin DriveSmart™ 86 are compatible with Android. For information and troubleshooting steps for pairing issues, please visit support.garmin.com/en-US/?faq=xva6ShxkwX1HcUTmMvVwy9&productID=720310&tab=topics&topicTag=region_pairingyoursmartphon Garmin

  • Rated 3 out of 5 stars

    Garmin 84

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just aveage, nothing favorable that I can think of. Sometimes, unable to find an address.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GPS has serious problems.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return the 1st GPS since it would only allow us to enter 1 or 2 addresses at a time. On the 3rd one it would re-boot itself and would not accept any more address. Sometimes it would if it was reconnected to Garmin Express. Garmin customer service didn't have any other solution but to return it for another. The second one has the same problem. Also it drained the battery just setting on the desk for about 10 days. We are really disappointed in the 2 GPS units we obtained. I hope Garmin figures out the problem and fixes it soon.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Sorry to hear you've experienced difficulties with this device. We dont currently have any other reports of this coming in. However, we're happy to troubleshoot and resolve any issue you run into. Please start by visiting https://support.garmin.com/en-US/. Garmin

  • Rated 3 out of 5 stars

    Nice but issues with new series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch pad hard to use usually not a problem reported this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not getting traffic information

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS is expensive but I ordered it because I do travel a lot because of my job ,but it doesn’t give me the traffic information I need, My older Garmin GPS does give me all the information ahead on the interstate I’m traveling on ,I have wasted my money I wish I could return it,it’s been 3 weeks.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      The DriveSmart 86 does offer Garmin Live Traffic via the smart phone app called Garmin Drive App. Should you experience difficulties setting up please visit our support center here, https://support.garmin.com/en-US/ Garmin

  • Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced, screen a little small, does not have enough functions for the cost.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 3 out of 5 stars

    Laggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent but laggy. Continues to update when using during napping

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cancel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy bc I cancelled this order IMMEDIATELY after ordering it and somehow it is still available for pick up. HOW!? Nothing about the item, just the service

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It was fast but After updates, the GPS become very

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast but After updates, the GPS become very slow

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'd recommend getting in touch with our Automotive experts for further assistance with your DriveSmart 86. Contact them at the following link: http://bit.ly/GarminContact-US Garmin

  • Rated 2 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied at all. This GPS screened frozen on many many occasions. I just havent returned it yet to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. While the GPS is ready to use out of the box, we suggest checking for map and software updates that were released while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. Additional help can be found on the Garmin Support Center. Garmin

  • Rated 2 out of 5 stars

    Low information gps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t show all the information while driving commercial traffic trucks. I’m not recommending to anyone

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review! The Garmin DriveSmart™ 86 does not provide commercial or over the road trucking routes, information or warnings. Please consider one of Garmin's dēzl™ OTR models that feature custom routing based on the size and weight of your rig, strategic suggestions for fueling and breaks, and leading-edge arrival planning. Garmin

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Definitely would recommend any looking at this to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gps is the maximum!!!!! fully recommended!!! the graphics are brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to 8 inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome resolution and better calibration than earlier DriveSmart systems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rude Employee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not so much the product. It was the gentlemen and my experience with him. I went in with my purchase becuz I was having a hard time figuring it out. I probably wud not have made the return had he not been so rude and not helpful. In all the years I have visited this store.. never ... ever has someone been so dismissive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not with the investment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. I purchased to use on our month long tv trip. It took me down roads that were closed. When I compared it to my apple map on my I phone there was no comparison. Apple Maps won hands down.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Should you encounter a routing discrepancy there is troubleshooting that can be completed in order to find cause and resolve. Start by visiting support.garmin.com. Garmin

  • Rated 1 out of 5 stars

    Bluetooth issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very unhappy with this purchase. Since trying to link to Bluetooth in my car my am/fm radio does not work! Can’t get into see anyone for an appointment until January. Will probably return!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very difficult to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't get the thing to work right, couldn't use it on our trip, will be attempting to return it.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Sorry to hear you're not happy with your experience. We're happy to help resolve any disruption you've encountered. Please start by visiting us at support.garmin.com. Garmin

  • Rated 1 out of 5 stars

    Screen frozen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen frozen 4 times today and took about 10 minutes to recover. Going to return it!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: support.garmin.com Garmin

  • Rated 1 out of 5 stars

    Very disappointed for what i paid for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No body told me that farming discontinued optimize route. This was the reason I purchased it

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We're happy to help with any features on this unit. The optimize route option is no longer needed since every route should be calculating to the optimal course. For more information please visit out Support Center page here, https://support.garmin.com/en-US/ Garmin