Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 612 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the nüvi 2557LMT's ease of use, accurate GPS navigation, and helpful traffic updates. Many appreciate the large screen size and advanced features like lane guidance. While some users noted that battery life could be improved and that route suggestions aren't always optimal, the positive feedback on core navigation and user experience is overwhelmingly strong.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 612 reviews
  • Rated 3 out of 5 stars

    is not saving last city request

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Garmin system 1450lmt but is already discontinue 2557 is good but harder to use when you have to use a lot everyday it does not tell me the traffic color when I'm driving!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    helpful when traveling long distances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally easy to use. Needs a more sensitive touch screen and better help instructions. Took way too long to figure out how to change starting states and I am computer savvy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too hard to understand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth having. too compleciated to use for an old guy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not better as a upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For something quick to do my job this works but overall the previous version which I had used for a year before it started giving out was better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK GPS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS is OK in addition to I-phone. Still debating if I need it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Advertised features don't work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traffic alerts don't work and GPS is more difficult to navigate then our previous one - a TomTom. We're very disappointed! We were told we only needed to plug it into the car and all would work as advertised.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read outs are great but difficult to program and use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Enough info on main screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requieres switching screen to see trip detail. Could manage screen space better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    a little difficult to operate at first, but now is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was difficult at first and I'm still trying to learn it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good screen quality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features and screen are easy to see. Updated navigation features.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Didn't like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was dead,difficult to unplug and the traffic not really helpful

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    wouldn't recommend this gps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the map accuracy has many flaws. very disappointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Colors are washed out.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my last Garmin, this one has really washed out colors. I'm planning to take it back and get something that looks decent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't find the English language

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon several attempts to get to the English language version, it still returns to some middle eastern language, which does me absolutely no good. I plan to visit a Best Buy store in this location, where we are vacationing, as soon as possible, to get some tech help with this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    bought at the store a few days ago

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought at the store a few days ago brand new and needs to be updated already

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't allow the update

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was Exactly what I was looking for until the map update.. Now it doesn't give the up to the minute info I use when in route. Google app is much better!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      If you are still having trouble updating the maps on the GPS unit, Garmin Product Support would be happy to help with troubleshooting. Garmin contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 1 out of 5 stars

    gets you where you want to go when it doesn't frz

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    froze up on me the other day that sucked,took quite a while to unfreeze doesnt show total distance to your location on main sdcreen that annoys me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    returned product . found it to be user-UNfriendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't like it, too hard to make it change the route and didn't give correct directions on a number of occasions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Is just ok!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not really like a lot!!I would have bought something better!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Nuvi from Garmin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge upgrade from my aging Nuvi 200 which I've had for the last 6 years...Very easy to use, and transfer all my saved favorites from my old Nuvi to this one...Love the features and customization options available...Ordered this on a Monday around lunchtime and it was in my hands by Wednesday...Fastest Shipping I've ever received from Best Buy, Awesome!

    I would recommend this to a friend