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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 3132 reviews

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Rating by feature

  • Ease of Use

    Rating 4.4 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the nüvi 2597LMT's ease of use, accurate GPS navigation, and free lifetime map updates. Many appreciate the voice command functionality, the screen size, and the inclusion of helpful features like lane guidance. Positive feedback also highlights the device's accuracy and reasonable price. While some users mention that battery life could be improved, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,132 reviews
  • Rated 3 out of 5 stars

    Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall performance good and need to review the design in voice command design where is not consistent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my company, and it ended up being a waste of money because of the convenience of smartphone GPS and navigation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Voice recognition is weak.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product consistently returns incorrect destinations when using voice prompts.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry to hear you've been disappointed with the voice command feature. If you haven't, please check out our voice command FAQ here for tips and tricks to help make this feature work as best as possible: http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={00c3bb20-9ad2-11dd-f60b-000000000000}&kbName=garmin Thank you! -JPKGarmin

  • Rated 1 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item just stopped working after approx one month!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for taking the time to provide your review. I am sorry to hear about issues you’re having with your nüvi 2597LMT.

      The nüvi should certainly last longer than a month. We look forward to the opportunity to assist with your nüvi 2597LMT in correcting your concern. Garmin offers a 12-month warranty from the date of purchase on most products. If the repair falls within this time frame, contact Garmin’s Customer Service team to set up the repair order at: http://www.garmin.com/support
      <MC> Garmin

  • Rated 3 out of 5 stars

    Great navigation unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great navigation unit but suffers from low memory issues when trying to upgrade its maps. Would recommend buying a newer model

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Traffic alerts did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had returned the device. The traffic alerts never worked, I spent hours in traffic and when I did the search it showed none. The lane assists did not come on when it was needed the most. On top of all that it had just froze after going thru the a tunnel. When I used the bluetooth people would complain about it. It was not worth the extra money for the extra features.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still on the fence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I will like it if I can get one that works. The second one intermittently is not bright enough to see in the daytime and I will exchange it.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      The nuvi 2597LMT may need a software update which may help with the screen brightness issue you have come across. Software updates are available via Garmin Express, which can be downloaded from http://www.garmin.com/express free of charge.

      If it does not, we recommend reaching out to ouir product support team at http://www,garmin.com/support for technical assistance.
      ^DKGarmin

  • Rated 1 out of 5 stars

    Not good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    because it take long distance whenever we select shorter route or faster route . It's big diffrent older and new..It's go always long route

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We apologize if you didn't have the best experience with this device. If you haven't already, we strongly recommend getting the latest system software and mapping available for the nuvi 2597LMT. You can get these updates using Garmin Express at http://www.garmin.com/express

      There are a couple ways to alter the way your device calculates routes, some may create more optimal routes for your preference. If the device's route preference or calculation mode is set to Shorter Distance, this may cause the device to guide you on a less efficient route since it is not based on arrival time, but simply less miles driven. Faster Time will look for whichever route will give the fastest arrival time, so this is typically the best option for most users.

      Another setting that can be adjusted on the device is the avoidances. You will want to be sure that the only options checked are the ones you want to avoid at all costs.

      You can check these settings by going to Settings > Navigation on your nuvi 2597LMT.

      -NM Garmin

  • Rated 3 out of 5 stars

    JUST LIKE ANY OTHER GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this GPS and it's like all the other GPS's slight touch and your destination is reroughted or some difficulty finding a destination

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like the voice activation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have and have had several Garmin GPS. On everyone tha voice goes out after time

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review! The following FAQ article explains what to happen if the voice files go missing or become corrupt in any way: http://goo.gl/lGS8U0. I'm sorry for any inconvenience that this may have caused. Thank you so much for your input! (KS)Garmin

  • Rated 3 out of 5 stars

    Okay gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a bunch of problems for found the places and many times take wrong ways and I lost time with that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great GPS

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for me and liked it so much I bought one for the girlfriend and one for my mother

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected a lot before purchasing this , but not as per the expectations.Still a decent one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It has its pros and cons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok I don't like that it uses the small back streets with lights to take u where u need to go .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fast and accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not give the option to go on highways. always chose shorter local or back roads

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product more directions need to be given.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but directions on how to use are not very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No memory card slot,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No memory card slot, and very important to me, no distance, arrival display while driving.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review. The nuvi 2597LMT does have an SD slot. It is located on the bottom of the unit. It will accept micro SD cards up to 32 GB in size.
      The nuvi 2597LMT also displays Distance or Arrival time.
      The View Map screen on the device will always show your current speed, but the additional data field can be adjusted to show Direction of Travel, Elevation, Current Time, and while in an active route, Arrival time, Distance to Arrival, and more.
      To change the data field on the device, follow the steps below:
      1. Touch View Map
      2. Touch the data field on the right
      3. Touch the desired option
      Again: All the following options are available: Direction of Travel, Elevation, and Current Time/Time of Day. While in an active route, you'll also see the option of Arrival time/ETA, Distance to Arrival, and more.

      I hope this helps. We appreciate your feedback! *CG Garmin

  • Rated 1 out of 5 stars

    get a newer model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Garmin GPS, model 2597LMT, gave up the ghost after four weeks. Don't buy it!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Live Traffic is the worst I've ever had

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several Garmins with live traffic - this one is the worst I've ever had. It is wrong more than it is right and I really don't like being IN the backed up traffic when it suddenly gives the warning. Other times it will be warning of traffic and there is none. What went wrong on this version????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed. And continue to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit in New York at Best Buy. Frankly speaking I should have just stuck to Apple Maps or Google Maps. Garmin (even after downloading multiple applications and software and maps) has the following issues. 1. It goes blank after 20-25 minutes for a period of 60-90 seconds. And then it comes on again. 2. Last mile connectivity is horrible. It still shows my home being 1.5kms away from where it is. 3. Routes identified are not always the best. It's good if you have a highway, but HK is a small city with small lanes. Doesn't help. 4. Recalculation of routes take more time than by Apple/Google. 5. Given Garmin has a map for HK, I would assume they should be updated and the menu should be able to pick up older landmarks. Nada to both. All in all, I am not a happy customer. My wife and I own vivofit as well, but not very h appy with the GPS. Thanks.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We apologize for the experience you have had with the nüvi 2597LMT. There has been a new software update since this review has been written and we encourage you to take advantage of updating both software and mapping.

      Mapping data is constantly being updated as there are so many new changes to business, residences, and streets. We are always trying to improve this large database; however if you see an error please submit that information to my.garmin.com/mapErrors so we can review it and submit it to a map update.

      If you have further questions please feel free to contact our product support team at garmin.com/us/support
      Thank you for your time and review.
      ~JH Garmin