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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 1050 reviews

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95%
would recommend
to a friend

Customers are saying

Customers recognize the nüvi 2689LMT's large screen size and intuitive design as significant advantages, frequently praising its ease of use and accurate GPS navigation. Positive feedback also highlights the helpfulness of features like voice commands, live traffic updates, and lane assist. A common concern, however, centers around the device's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,050 of 1,050 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gift for Parents. Mom caught on right away!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to use straight out of the box. Love the display. A friend has an older model with a different display. This one is much easier to read. Thanks to Shawn R. from Appliances for all the help with this and a shredder too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for a new college student

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter will be going off to college this fall. Of course she chose one that is 2 hours away from the house. I wanted the peace of mind knowing she could find her way home & back to school again. My husband has had a Garmin for many years. He uses it for work & it works great. The one & only time he had an issue, the Garmin folks actually sent a brand new unit to replace his defective one. NOW THAT IS STANDING BEHIND YOUR PRODUCT!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Nice GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to replace my old Garmin Nuvi that was about 6 years old. I saw this Garmin and liked the size as well as the lifelong maps. I also like the features that these new GPS systems have now. My only complaint is that I still can't figure out how to save an address. My old Garmin made it very easy but this one just doesn't seem very intuitive. That is the only reason I gave it a 4 star instead of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accurate gps

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended GPS road map. You cannot go wrong with this unit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin nuvi 2689 gives message "The connected power cable is not compatible with traffic for this device. Traffic service is disabled. Connect the correct power cable to receive traffic services. I have taken TWO back to Best Buy now because of this and I am getting sick and tired of this issue - I just get everything programmed in (I drive in St Louis metro and city area so this is a necessity for me). Now the third one is doing it again. This is not only me. Scan the phrase and Google loads SEVERAL pages of people complaing of the problem with no solutions.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review on your Garmin nüvi 2689LMT. We are sorry to hear this has occurred on multiple devices you have owned and would like to take this opportunity to assist.

      Regarding the traffic feature not working on your device, we highly recommend updating your device through a free program called Garmin Express. Visit www.garmin.com/express to download and install this free program to a compatible computer. If you need assistance installing the Garmin Express program, please use the Garmin FAQ link below.

      • https://support.garmin.com/support/searchSupport/case.faces?caseId={f9ca1dc0-4020-11e2-e8a7-000000000000}

      If your device continues to encounter the traffic issue, we would encourage you to visit www.garmin.com/support to reach out to Garmin Automotive Customer Care for additional support.

      Again, we appreciate your review on your Garmin nüvi 2689LMT. {CW} Garmin

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great GPS for traveling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to see screen, finds shortest route to destination, Bluetooth works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like a charm! Couldn't have chosen a better device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updating the maps is easy. Took a 5 state trip and it was a great help in strange cities. As an older traveler it was nice to have a interactive map. Saved many heated discussions with my older map reader.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great working GPS.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did expect to receive a plug in the wall charger for this GPS. I would have rated it 5 stars if I had.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Harmon nuvi 2689LMT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product because it didn't show smaller streets and it was hard to follow the directions. I would not recommend this product to anyone.

    No, I would not recommend this to a friend