Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
010-02294-02
SKU:
10947433
$159.00
Save $40.99
Comp. Value: $199.99

Customer reviews

Rating 4.4 out of 5 stars with 372 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 372 reviews
  • Rated 3 out of 5 stars

    Isss scale

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, pretty dope. Have to download a app and do all that type of stuff so other people who try to use it won’t get the full effect unless they have it. LBS and BMI Yeeeeeet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the garmin ecosystem.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love having the scale sync to my garmin app and watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No CARDIO FUNCTION

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked very beautiful but it did not have Cardio features so I had to return it to get the WRITHING CARDIO BRAND for almost the same price or less. (Can’t remember)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy this scale

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inaccurate, unable to tare weight manually. Auto tare shows 9.9lbs on scale dispite no weight on it.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry to hear you're experiencing an issue with your scale. Please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. If you still need assistance you can reach out directly to a product support associate from that link. Garmin

  • Rated 3 out of 5 stars

    Didn't Keep This Scale

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale was fine, I just returned it because it lacked some features I needed and didn't have as high a capacity for some of my heavier clients.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Body Fat %

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the scale is great except for the body fat % calculations. Regardless of the activity level you set in your profile the algorithm or method of calculating body fat is grossly incorrect. I just had an Inbody scan done at my gym that showed me at 15% body fat. This scale has me at 24.5% body fat. I will be returning this.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry to hear you're experiencing an issue with your Index S2 Smart Scale. Please be sure you're not wearing socks, and if using on carpet you use the carpet risers. You may want to go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. As well, if you're still experiencing an issue with your scale you can reach out directly to a product support associate for assistance.

      Debbie with Garmin Garmin

  • Rated 3 out of 5 stars

    Inconsistent Numbers

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inconsistent numbers on multiple weigh-ins. Great looking scale however wasn't happy with different weigh-in numbers during testing process

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      It's recommended that you weigh at the same time each day. Please be sure scale is set up properly. You may want to go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. If you still need assistance you can reach out directly to a product support specialist from that link.

      Debbie with Garmin Garmin

  • Rated 1 out of 5 stars

    LOOK FOR A SCALE THAT DOESN'T NEED A QR CODE SCAN.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it after I found it needed a QR code scanned to work. All I wanted was to see my weight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scale

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has to be connected to the internet to do anything

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the cost.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't turn on when I get on it, my Renpho scale is much more responsive. I have to pick it up to get it to turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice scale-Too much intrusion by Garmin

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay. You hop on the scale and get your weight. Why is it so important for this scale to be connected to the internet via WiFi? Is it so hard to recall one's weight? Why does Garmin need my name, height, weight, date of birth, etc.? This is a nice scale. It looks well-made, but I cannot justify the level of personal intrusion just to obtain my weight. There should be no reason why you cannot use the scale to weigh yourself without connecting. I will be returning this product without question.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      The scale is designed to sync with your Garmin Connect app if you use the app. This will upload your health data into your account so you can reference it. Please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the scale. As well, if you need further assistance, please reach out to a product support associate from that link. Garmin

  • Rated 3 out of 5 stars

    Garmin

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great, but some time it gets hanged so at the price of this its little bit expensive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roll the dice..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new out of the box and doesn't even work, screen just keeps flashing. My first thought was okay the batteries it comes with must just be dead. Went down and bought new batteries and put them in and same exact problem. Went straight to Google thinking I could get it working and found out there are thousands of people with the exact same issue. I chose this scale, regardless of the absolutely insane cost, because all my fitness is tracked through the Garmin Connect app so I thought it would be nice to add in a scale that would mesh seamlessly with everything else. Will be returning tomorrow and going with the Body+ from Withings. All the same metrics for literally half the price. What a shame Garmin.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Garmin weighing scale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to connect and not so user friendly. Unable to add other user.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry to hear you're experiencing an issue with your Index S2 Smart Scale. Please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the scale. As well, if you are still experiencing an issue with your scale you can reach out directly to a product support specialist from this page.

      Debbie with Garmin Garmin

  • Rated 1 out of 5 stars

    Poor Quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned the previous model of the Garmin index smart scale. After a couple years it stopped working, and we replaced it with the Garmin index S2 smart scale. The scale has never worked correctly. We can only connect to one of our accounts at a time. I can weigh myself four times and get four different weights. Was hoping to return it, but it only had a 15 day return window. Now I am stuck with this terrible $155 scale.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry to hear you're experiencing an issue with your Index S2 scale. Please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. If you still need assistance, please reach out to a product support associate from that link. Garmin

  • Rated 1 out of 5 stars

    Not Worth It for 2+ people

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this scale so much, but trying to get it programmed for my husband and I never worked. We reached out to Garmin to troubleshoot and nothing worked. Worst part is Best Buy won't accept the return. They told us we have to go to Garmin. So one star for them on this review too. I don't understand how I bought from Best Buy but have to return to the manufacturer.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry to hear you've experienced and issue with your Index S2. You can go to support.garmin.com where you'll have many helpful FAQ's and video's on the functions of the scale. You can also reach out directly to a product support associate from that link. Garmin

  • Rated 1 out of 5 stars

    Doesn't work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not connect to any network, tried 5 different times. Had to reset it every time. The batteries died within days and I couldn't even use the scale for it's features. Returned it.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry to hear you had an issue with your Index S2 Smart Scale. We offer support at support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. As well, from that link to can reach out directly to a product support associate for further assistance.

      Debbie with Garmin Garmin

  • Rated 1 out of 5 stars

    Body fat percentage shows almost double

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Body fat percentage is way off compared to other qaulit scales and actual measurements.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      If you're experiencing an issue with your Index S2 Smart Scale, please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. If you still need assistance, you can reach out directly to a product support associate from that link. Garmin

  • Rated 1 out of 5 stars

    Garbage returning after 2 hours wasted.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a software engineer, this device does not work even on day 1. Just got it, spent 2 hours, returning it. DO NOT BUY, you have to try to re-install it like 50 times , Has problems with wifi and syncing. Complete garbage. Garmin connect works with WITHINGS scales also.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi settings was acting up. Also would give me 2 different reading

    No, I would not recommend this to a friend