Customer Ratings & Reviews
- Model:
- 010-02294-02
- |
- SKU:
- 6413864
Customer reviews
Rating 4.4 out of 5 stars with 359 reviews
(359 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Index™ S2 Smart Scale for its accuracy, ease of use, and connectivity with the Garmin app. Many users find the weight tracking and app integration to be valuable, along with the automatic syncing feature. Some customers have expressed concerns about the price, while others have noted difficulties during the initial setup.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not Accurate for Anything Other Than Weight
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As far as measuring weight, it's a good scale, but for body fat, muscel mass, not so much. I got a DEXA scan so I could calibrate the scale after a month of using it, and found th escale way off. I entered the readings from the DEXA and started over. Even though my weights I was lifting were going up in weight, at times I would loose as much a 1 pound of muscel and body fat was all over the place. the Body Water Content seems to influence the readings on both body fat and muscel mass. With my high protien low carb diet I should not see any loss of muscel mass. So, if you are looking for a weight scale, this may be for you. For anything else, keep looking
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .We'd like to better understand your experience and help with any hurdles you may have encountered. Please email our support team at product.support@garmin.com.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Garmin USA Index S2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a gift and I actually have the same version in white that I use myself. It has been great for tracking my health and fitness goals. Its easy to use and I think it looks nice.
I would recommend this to a friend - Pros mentioned:Weight tracking
Rated 3 out of 5 stars
Non-weight measurements vary a lot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A solid scale. The weight tracking and app integration is really nice. I have a Garmin watch and I like the weight graph and how it integrates into Garmins other features I don't trust the features like body fat %, water %, bone mass, muscle mass, because they vary so much that they don't seem reliable. None of those measurements (outside of water weight) should vary that much day to day, but they vary a ton!
I would recommend this to a friendBrand response from GarminProductExpert
Posted .I'm sorry to hear you're experiencing an issue with your Index S2. Please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. If you still need assistance please reach out to a product support associate from that link.
- Pros mentioned:Accuracy
Rated 5 out of 5 stars
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scale has given me the feedback through my devices that I needed to meet my goals.
I would recommend this to a friend - Pros mentioned:Weight tracking
Rated 4 out of 5 stars
Garmin scale
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful to keep a close eye on your weight. Worth the investment.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome Scale
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking, well packaged, easy to set up, links with my wifi and works great! A must have for dieters and athletes.
I would recommend this to a friend Rated 5 out of 5 stars
Recommend!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Arrived quickly. Cool features on the scale.
I would recommend this to a friend- Pros mentioned:Accuracy
Rated 4 out of 5 stars
Lots of metrics
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful if you care about metrics other than standard weight measurements.
I would recommend this to a friend - Pros mentioned:Accuracy
Rated 5 out of 5 stars
Good quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and accurate, syncs with watch immediately .
I would recommend this to a friend Rated 4 out of 5 stars
Missing Body Fat Percentage and others
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scale works better than my previous Index; shows all of the metrics every time I use it. However, every other day or so only the weight and BMI (calculated from the weight) are recorded in my Garmin app on my phone. The Wi-Fi connection is obviously good enough to get the weight and BMI transmitted; the other measurements should be recorded as well!
No, I would not recommend this to a friendRated 5 out of 5 stars
My scale can hear me getting fatter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The scale does what I expected. I step on it, it calls me fat using multiple fields to prove it's point; and then uses the Internet to tattle on me to my phone via the Garmin connect app so that I receive sporadic notification reminders to help me make skinnier choices. Thank you Garmin!
I would recommend this to a friendRated 5 out of 5 stars
Easy to set up, accurate measurements
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got tired of having to transfer all my data to my phone and purchased this. I already wear a garmin watch, so having all my data readily available on the connect app was a bonus.
I would recommend this to a friendRated 5 out of 5 stars
Garmin Scale
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been waiting for a Garmin scale. It works great and is reliable.
I would recommend this to a friendRated 5 out of 5 stars
Nice scale
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great scale. Wifi connection feature is easy to use. Good way to monitor my weight.
I would recommend this to a friendRated 2 out of 5 stars
not worth that kind of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The scale weighs approximately accurately. But body fat and water testing is obviously weird. At some point, they suddenly begin to show weight loss due to muscles and water. This can’t happen because I regularly go to the gym. It is quite obvious that the scales come up with these indicators using some of their own formulas. I don't recommend it.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I'm sorry to hear you're experiencing an issue with your Index S2. Please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. If you still need assistance, please reach out to a product support associate from that link.
Rated 2 out of 5 stars
not registering Body Fat %, Water %, Muscle, bone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Garmin Index Smart Scale, not the S2 version, but have run into an issue that is also being reported on the S2. My scale has stopped providing any metric other than BMI. There are over 11,000 views into the Garmin forum about this issue but in looking all over the place there does not seem to be a solution being offered by Garmin for this issue. There are people reporting the same issue with the S2 so just be aware and do your research as this is not a cheap scale. There are multiple reports of difficulty in getting the scale to connect with WIFI, but that is a problem I had, briefly but was able to resolve.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .If you're experiencing an issue with your Index scale, please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. If you still need assistance you can reach out directly to a product support associate from that link.
Debbie with Garmin
Rated 1 out of 5 stars
Fell for it…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t think there would be a problem from a Garmin product but even with some bad reviews i took a chance. It stopped connecting to WiFi and nothing I have tried has fixed it. Troubleshooting talks about changing my router settings even though it was working just a few days ago. Left Fitbit over the same kind of thing now this scale with Garmin. If it’s not Bluetooth I’m not buying a scale. My GE it was supposed to replace has never had an issue, just less data until the Garmin stopped working that is…
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .We'd like to better understand your experience. Please email our support team at product.support@garmin.com.
Rated 1 out of 5 stars
No guarantee to function accurately!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just contacted Garmin support about the purchase of this scale. I asked them about calibration and periodic calibration. They said the scale does not have the ability to be calibrated. I also asked what the accuracy was and the response "it will be accurate" but there are no written guarantees of any value. So, if you buy one and put a known weight of 100#'s on it and it reads 105#'s you are out of luck. This is NOT a normally quality item from Garmin! I would NOT purchase it!
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .If your scale has recently been moved or lifted up, you may notice that the scale's measurements are incorrect. Taring, or "zeroing out", the scale will allow it to reset its zero weight point. To tare your scale:
Place the scale on a hard, flat surface
Firmly tap the scale to wake (do not step on the scale)
Allow the scale to go to sleep
Wait about 10 seconds
Firmly tap the scale to wake
Take a weight measurement
Your scale should now be tared and provide correct measurements.
Debbie with Garmin
Rated 1 out of 5 stars
Slow to register
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to hold very still to get your weight to register. I have had much better scales at a fraction of the costs.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .The scale should be on a solid surface unless you're on carpet and using the carpet risers. If you need assistance, please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. As well, if you still need assistance you can reach out directly to a product support associate from that link.





