Customer Ratings & Reviews
- Model:
- 010-01955-06
- |
- SKU:
- 4509506
Customer reviews
Rating 4.3 out of 5 stars with 3383 reviews
(3,383 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the heart rate tracking, battery life, and ease of use of the Vivosmart HR Activity Tracker + Heart Rate. Many appreciate its water resistance and sleep tracking capabilities, while some find the size and display could be improved. Positive feedback frequently highlights the accuracy of its features and the value for the price. A small number of users experienced syncing issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this watch about a week... I have however went swimming with it on and it worked just fine while in the pool and no issues after!
I would recommend this to a friendRated 5 out of 5 stars
Best tracker I ever purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my tracker for almost two weeks and I love it. I had been looking for a waterproof hr tracker so that I can still use it when I'm swimming and this fit the bill perfectly. I even like that when connected to the app I can see my local weather.
This review is from Garmin - Vivosmart HR Activity Tracker + Heart Rate - Purple
I would recommend this to a friend- Pros mentioned:Heart rate
Rated 5 out of 5 stars
At last a Tracker with Heart Rate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is to replace 3 Jawbone UP's which failed in succession. This seems much better built and has an integral Heart Rate monitor that works. Only downside is the crazy pricing on a replacement charge cord and the necessity to recharge every 4 or 5 days.
This review is from Garmin - Vivosmart HR Activity Tracker + Heart Rate - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Gift for my dad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He is very pleased with the garmin unit. Liked it more than the other one available.
I would recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for the review. We are very happy to hear you are pleased with the vívosmart HR. Please feel free to contact our support team with any questions: www.garmin.com/us/support. Thank you. ~QKO
- Pros mentioned:Battery life
Rated 4 out of 5 stars
great product choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garmin is a trusted brand compared to others and this item works great. It keeps a charge for the entire week. I'm satisfied with my choice.
This review is from Garmin - Vivosmart HR Activity Tracker + Heart Rate - Purple
I would recommend this to a friend - Pros mentioned:Heart rate
Rated 4 out of 5 stars
Better value than fit bit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I order this for my daughter, I bought it because I didn't like the reviews for fit bit. This was on sale and she is happy with the product.
This review is from Garmin - Vivosmart HR Activity Tracker + Heart Rate - Blue
I would recommend this to a friend Rated 5 out of 5 stars
love the tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the tracking ability and definitely meets and exceeds expectations.
I would recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your positive review! We're happy to hear that you love your vívosmart HR! If you have any questions whatsoever, please visit j.mp/GRMNSupport to contact Garmin Customer Care so that we can assist you. Thanks, again! (KS)
Rated 5 out of 5 stars
Garmin - Vivosmart HR Activity Tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great and performs as described. I am very pleased with the product.
I would recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you very much for your 5-star review! If you have any questions about the vívosmart HR, please contact us at garmin.com/support and we'd be happy to clarify! -LB
Rated 5 out of 5 stars
Love this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waterproof is a great feature and the battery doesn't need recharging for 4 days.
I would recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for providing us with your feedback. We're happy to hear that you're enjoying the waterproof and battery features on your vívosmart HR. If you have any questions or if there's anything we can help you with, please visit www.garmin.com/us/support to contact Garmin Customer Care for assistance. Again, thank you so much for your review. (KS)
Rated 3 out of 5 stars
Bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife who has a smallish wrist; it was too bulky and uncomfortable for her, but because she never used the device she cannot speak to its functionality; ergo the average score.
This review is from Garmin - Vivosmart HR Activity Tracker + Heart Rate - Blue
I would recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your feedback. If you have any other feedback on how we can improve upon the device, please submit your ideas to our design team at http://j.mp/GRMNIdeas. If you have any other concerns or questions, please visit http://j.mp/GRMNSupport to contact Garmin customer care.
^DK
- Pros mentioned:Heart rate
Rated 5 out of 5 stars
This is wonderful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this activity band. It has so much you can do with it. It monitors heart rate as well . The app is great. And connects to another app to easily track calorie intake. Absolutely awesome. Have already recommended this to all my gym buddies. A+
This review is from Garmin - Vivosmart HR Activity Tracker + Heart Rate - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Great fitness tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife. She loves the color and how easy it is to use.
This review is from Garmin - Vivosmart HR Activity Tracker + Heart Rate - Purple
I would recommend this to a friend- Cons mentioned:Display
Rated 4 out of 5 stars
Great tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and pairing with iPhone. The screen could be a bit brighter even with the brightness all the way up. Otherwise it tracks well
I would recommend this to a friend Rated 4 out of 5 stars
Nice activity tracker for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great that it notifies you when you receive a phone call or a text, otherwise it would have been great if it was water proof.
I would recommend this to a friendRated 5 out of 5 stars
Its the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of all fit bits ive tried this is the best. It does everything I need it to
This review is from Garmin - Vivosmart HR Activity Tracker + Heart Rate - Purple
I would recommend this to a friendRated 4 out of 5 stars
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the watch when I first got it but after about a week I realized it wasn't very accurate. I do love that it's waterproof
This review is from Garmin - Vivosmart HR Activity Tracker + Heart Rate - Purple
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great gift.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my fiancee as a gift. She loves the ease of use and the ability to track. Only drawback is I got the + for myself and she likes mine better! Otherwise to start your fitness plan would recommed.
This review is from Garmin - Vivosmart HR Activity Tracker + Heart Rate - Purple
I would recommend this to a friend - Pros mentioned:Water resistance
Rated 5 out of 5 stars
Wonderful Activity Tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Activity Tracker so much bought another for my husband. I couldn't be happier with my purchase. It's a great item. Counts steps, stairs, water resistant, can get your messages from screen, has an alarm, counts calories burned.
This review is from Garmin - Vivosmart HR Activity Tracker + Heart Rate - Blue
I would recommend this to a friend Rated 4 out of 5 stars
Good, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently upgraded from the Garmin Vivosmart without the HR monitor to this one, and while it is good, I do have some issues with it. Sometimes it thinks I am going up stairs while I am not and then sends me the alert that I met my goal for stair climbing... and sometimes vice versa, I am doing stairs and it doesn't give me credit for one. Staying connected to my phone (Galaxy S7) also seems to be a challenge as it loses the connection and it sometimes hard to reconnect. Other than that, it does what it is supposed to do.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for taking time to review the vivosmart HR. We wanted to offer some suggestions to help ensure that the device will count stairs accurately, and stay connected with your phone. Please use the following FAQ for suggestions on the floors climbed feature: https://support.garmin.com/faqSearch/en-US/faq/content/LJ6vYF2phv7JUAOlsRRjC8. Also, the following FAQ will offer suggestions for maintaining the Bluetooth connection: https://support.garmin.com/faqSearch/en-US/faq/content/reHBOSC1bt83UTDHqYJZG8. Thank you again for your review. -JFH
Rated 1 out of 5 stars
Subpar manual from Garmin, Poor service at BestBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the only place you can purchase the Garmin VivoSmart HR. I bought it online, studied the manual and checked online to understand how to work the various options on the watch. Part of the purchase included help from the GeekSquad at BestBuy on how to operate the Garmin so I made an appointment online for my local store (Kingston, NY). When I got to the store the next day for my appointment, they didn't know I was coming (said "computers were down"...isn't that ironic). The person I spoke to didn't know anything about the Garmin, downloaded the manual onto his phone and proceeded to read it to me. When I told him I was most interested in why it wasn't tracking any "Intensity minutes" (even though I was doing very intense workouts), he did a search online and found a forum where other people were having the same problem. He suggested I buy the FitBitHR because it seemed to have better reviews. However, to get a refund for the Garmin I would need the receipt and original box (which I no longer have). It was very discouraging because I drove 45 minutes each way for the 10 minutes he spent with me (and he spent a good portion of my time trying to sell me a different product). When you make an appointment online, you state the details of your issue. They (the GeekSquad) should be prepared for your visit. If they are the only ones who sell the product, they should be familiar with it and able to answer your questions. I was very excited about the Garmin, couldn't wait to get it. Now I feel like I'm stuck with a mediocre product and made a mistake when I purchased it. I'm figuring out how to use it but not thanks to anything provided by Garmin or BestBuy.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your review. We're sorry to hear about your experience thus far, but would like to help and address the intensity minutes on your vívosmart HR.
Certain criteria must be met in order for the vívosmart HR to record intensity minutes. Please visit the following FAQ article which provides the details of this criteria: http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={85ed4ff0-8ec2-11e5-4cfe-000000000000}&kbName=garmin
Should issues persist or you have other questions, please contact Garmin customer care via http://www.garmin.com/support as we'd love to help.
^DK






