Customer Ratings & Reviews
- Model:
- GFQ14ESSNWW
- |
- SKU:
- 6398451
Customer reviews
Rating 3.8 out of 5 stars with 156 reviews
(156 customer reviews)Rating by feature
- Capacity3.8
Rating 3.8 out of 5 stars
- Dry Time3.4
Rating 3.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the product's compact size, quiet operation, and overall performance, finding it easy to use, especially for smaller loads. However, some customers have noted that the drying time is long. There have also been mentions of an unusual heated plastic smell and instances of overheating.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Mom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for 97 yr old Mom. One less stage if arm movements between wash and dry. This fit into a main floor closet so she no longer takes steps to the basement for laundry.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there, DaughterandMom - Thanks for the 5-star review. We're so glad to hear that your mother's washer/dryer combo unit is meeting her needs and expectations. You have a great model and we're happy that it allows her to do laundry on the main floor. Thanks for making GE Appliances a part of your home! -Mikayla@GEA
Rated 1 out of 5 stars
Does work, cant get help!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The touch pad was not working from the start, now a month later the door lock gets stuck and has to be pulled from the emergency release latch. Tried to schedule a service and they want the serial number from the machine to even book it... Im not home much so being able to throw it in and have it washed and dried seemed perfect... Accept it doesnt dry without adding dryer time(which cant be done without the touch pad working!) ALSO - if you are replacing a washer and dryer with this, they will only remove one not both, even if you pay for haul away(which has no option to take both) The machine also WRINKLES everything, so get ready to have to iron everything... even jeans... Terrible experience overall so far, hopefully they can fix the problem and make it right.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that you are not pleased with our washer/dryer combo unit’s features and that you have had issues scheduling service. We understand how that would be frustrating. We appreciate your feedback and will pass it along to our design and development team for future improvement. If you would like to contact us about the issues you have experienced, we would love to help you! Please reach out to us via the “Contact Us” link at www.geappliances.com and we will be happy to look into this for you. -Chris@GEA
Rated 5 out of 5 stars
Love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great invention and I wish I'd bought it sooner! You do need to be mindful of the amount of clothing you are adding to each load. I've seen a lot of reviews saying they don't dry or come out wrinkled, but they come out perfect if you give them a little room. Instead of doing one large load, I break it down and do 2 smaller loads. Also, the "max" spin cycle shakes the house but I don't see any reason to use it. I tried it once but the spin cycle on high is all you need. This is a space and energy saver. Mine is in the kitchen and I don't mind seeing it there. Honestly, unless something goes terribly wrong, I'll never buy separate units again.
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Condensing Dryer Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Don't expect it to do things that its not designed to do and you wont be disappointed. I reserve 5 stars only for things that are life changing inventions.
I would recommend this to a friend - Cons mentioned:Drying time
Rated 4 out of 5 stars
Works great but a bit slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice to load up the cloths. Set it and forget it. It is a bit slow but the cloths come out nice!
I would recommend this to a friend Rated 4 out of 5 stars
Good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little noisy, but it works efficiently. I recommend
I would recommend this to a friend- Pros mentioned:Load capacity, Noise level
Rated 5 out of 5 stars
Washer combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very quiet and does not vibrate at all. It holds more than I anticipated.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Great washer/dryer combo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for small spaces! Works great and I like that i don't have to worry about putting my clothes in separate dryer
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
washer dryer combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far I used the washer dryer combo three times and know problems so far.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Good wash machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good machine, for small places, its fits perfect for my need
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Washer/Driver Combo
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a washer and dryer that would fit in my apartment, and this is the right size. It works great so far, and would recommend it for someone who needs a washer/dryer combo for an apartment, but would suggest that you have the washer hookups and a drain.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product is great and service and delivery on time and clean
I would recommend this to a friend - Cons mentioned:Drying time
Rated 5 out of 5 stars
All the features in half the space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the convenience of just putting or clothes in and set it and forget it until its time to take it out. It is really nice to start a load at night and have it ready in the morning. Although it does take a little longer it is nice to be able to do this. Then drying part doesn't need to be vented.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Compact Size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sizable, compact and perfect for my space. Looks very nice and beautiful
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and choosing a GE Appliance unit for your home. We have heard great things about this washer/dryer unit, and we are happy to hear that you are liking the size and its looking nice in your space. We think you will also be impressed with this unit wash features for many years! Dianna@GE Appliances
Rated 5 out of 5 stars
Linda
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works well for me! I live alone so don't have much laundry to do .Love the fact that it's ventless!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer if you can’t have a vented unit in your home
I would recommend this to a friend Rated 4 out of 5 stars
works good but piece broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a piece broken on the machine. Would give 5 stars if not for this.
I would recommend this to a friendRated 4 out of 5 stars
Perfect combo
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer dryer combo; I just wish there were instructions on how to clean the trap. Overall it does a great job as long as you don’t fill up more than half a drum.
I would recommend this to a friendRated 4 out of 5 stars
Very good option.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it very much. The fact that I don't need another machine for drying with that special installation for exhaust, it is significant for me. Both washing and drying are working well with multiple options similar with traditional W/D.
I would recommend this to a friend- Cons mentioned:Drying time
Rated 1 out of 5 stars
Save your money and time. Drying take hours!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this professionally installed, so it was done correctly and is level, but this washer / dryer shakes terribly. It doesn’t clean as well as a washer should, and the drying takes 4+ hours. It never dries the first cycle, leaving clothes more than just damp after hours. There is no indication between wash and dry cycles so you can take clothes out that need to air dry. You can pause the cycle after the clothes are washed, but it takes a long time for it to actually pause so you can unlock the door. I’m hugely disappointed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there,
We're quite sorry to hear about the different problems that you are having with your washer/dryer unit. It's understandable that these issues would cause frustration. We would encourage you to check out the troubleshooting section starting on page 23 of the manual. https://files.bbystatic.com/EiO6Dx9Bnh%2FoqNA74WG1ew%3D%3D/bf8e35f1-ea02-4149-bb9f-32f0c0f7db3f.pdf. If you need further assistance, please reach out to us on social media. All the best. Mike@GEA




















