Customer Ratings & Reviews

did a good job cleaning and drying clothes. nothing more to say

Got it delivered and installed and all is doing great.

Save yourself a massive and persistent headache, and do not purchase this unit. We've had this unit for two years, and from the very start, it's been a problem. We purchased a warranty for it, but even that has been a waste of money. The Geek Squad as well as the subcontractors they send out have been unable to get this unit to a point of reliability. It keeps breaking down and never from the same issue. Most recently, it started smelling like it was on fire. It also shakes so violently that it has completely crushed the dryer vent hose, but because the vent hose isn't technically part of the unit, the Geek Squad won't replace it as part of the repairs (even though the Geek Squad provided and installed the original vent hose). Everything about this purchase has been a disappointment.

Delivery team led by Doc was excellent. First delivered unit was damaged. Doc worked with me to make certain second unit was delivered during a tight window for my time. So far,unit is working perfectly.

Great appliance with great customer service support.

I like the way it makes it easy to choose the perfect cycle for different types of loads of clothes including water level. Quiet running washer and dryer that I forget its on sometimes. Best thing is it promises to be energy efficient.

Good value and easy to use-from a good company-good customer support

The only good thing about this unit is the dryer is quiet and large. The washer is so incredibly loud and obnoxious I can’t even explain it, it sounds like a helicopter is landing at certain points during the cycle. I know stackables are not usually the quietest but this is by far the LOUDEST machine I have ever used and we have had GE and Frigidaires.

I was pleased with Best Buy' s response to our problem. The new set is in and working . Yippee

Working good! Easy install! I would recommend to anyone!

Works well but cycle should have sound to let you know wash has ended.

My only complaint was the price, everything else was fantastic including the installers. Great experience overall and love the washer/dryer. Only thing it can't handle is large blankets.

This set fits perfect in smaller spaces but as full load capacity that my front did

The washer and dryer are so sleek! Plus it has so many different cycles. I just love it!!

We have purchased a few of these, and find that GE makes a decent stack W/D. Have not experienced major problems before and expect few to none with this one as well!

The best washer and dryer combo .I love it because of stackable but a full size.

It works well and did fit in the space like it should nd would recommend this product and service.

This washer and dryer is good for small space. After a month of use, some type of mechanical oil started spilling out into the washer and I don’t think it was from anything we washed since it’s only used for uniforms. It took hours to scrub those things off.

The dryer is fine. The washer is another story. If you must get this model, DO NOT use the automatic fabric softener dispenser. The instructions tell you about cleaning it, however, when I did so, the walls of the entire interior of the agitator was lined with black dried up softener. After cleaning what I could, I contacted GE who suggested I buy a bottle brush to clean in inside. However, you can only clean the top of the inside and the gook went all the way to the bottom where the brush could not reach. Also hard to do that since the lid only opens half way because the dryer is there. If you must use this product because of space restrictions, buy a Downy ball to release the softener. Also cannot soak clothes in this model, the water just drains out. You need to get an upgraded model if you want that option.

Would have loved to use it...but it did not fit in the closet. We are in a small apartment so we needed another couple of inches to make it fit. We had to go with the smaller sized one.