Customer Ratings & Reviews
- Model:
- GUD27ESPMDG
- SKU:
- 6313655
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the compact size and large capacity of this laundry center, praising its ease of use and generally positive performance. However, some customers noted that the unit can be noisy during operation and that installation may present challenges. The spin cycle also received mixed feedback, with some experiencing issues with its duration and effectiveness.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer agitation is loud. Losing socks, like seriously they disappear. Also Thought i was buying the unit on the sales floor with side vent capability. Four service trips later with no resolution. I filed complaint about not getting the unit on the floor and all i received was a $ 144 gift card for my hours upon hours on the phone with BB. I accepted the gift card and fixed the venting issue myself. NEVER EVER will i buy from BB again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, Sunshine - Thanks for taking the time to write a review. We hate to hear that this has been your experience with your washer and with getting it repaired. This certainly isn't something we would expect from a new unit and we sincerely apologize for any inconvenience this has caused. It's always a pleasure to help and we would be glad to assist in any way we can. Please feel free to send us a message on social media or at the "Contact Us" link on our website. In your message, be sure to include your name, email, phone number, address, the model/serial numbers, and a copy of your review. We hope to hear from you! -Mikayla@GEA
New Washer and Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, unfortunately the one we bot back in 2014 broke so this is why we had to replace it.
I would recommend this to a friendRental
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Top Load Washer/Dryer. Perfect fit for my rental unit.
I would recommend this to a friendSmaller than my replaced unit. Much quieter.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall improvement over replaced unit. Much quieter. Drums sizes smaller than replaced unit. The one negative so far is dryer control knob. I don’t like the feel of it. Appears it will break
I would recommend this to a friend- Cons mentioned:Noise level
Damaged product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only did we order this item 3 times because the first one came gas when it was supposed to be electric then the second one came damaged then finally we thought the third time was fine but not only did it started leaking from the bottom when we was testing it out but it also did this loud monstrous noice it was beyond ridiculous we thought it was literally gonna explode with how loud it was they did to recall there product back it’s damaged never again
No, I would not recommend this to a friend Great washer dryer combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer dryer it works well in my hair salon
I would recommend this to a friendGreat product!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very happy with this product. Ive had no issues. I love that the stacked product is space saving.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, and thanks for choosing GE Appliances! We're happy to hear you're enjoying the Laundry Center. This unit is perfect if you're trying to saving space, and we're glad it could meet your needs. Thanks for sharing and have an amazing day! -Sylvia@GEA
Great appliance!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this washer/dryer combo. It is quiet, cleans and dries well. It is perfect for my apartment. Bonus: the installers were absolute gems. Thank you.
I would recommend this to a friendWasher/Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Reasonable prices and fast installation!
I would recommend this to a friendI seems to be a quality product with a huge dryer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It conserves water and has a different wash then other machines we have had in the past, but it seems to do a great job in cleaning the clothes.
I would recommend this to a friendSpace saver GE washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful product but delivery was a disaster. Small space needed coil exhaust which did not provide. Came with metal exhaust unable to install. Had to cancel order. Very disappointed but I purchased same product from Home Depot. Very happy.
No, I would not recommend this to a friendGreat machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. It’s stupid that I have to do a total of 50 characters when the words great machine covers at all
I would recommend this to a friendWasher and dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new GEwasher and dryer. I wish Iwould of purchased this first time around.
I would recommend this to a friendStackable back washer dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for my small area and works very well even washing a heavy quilt - tubs are nice and big.
I would recommend this to a friendDon’t purchase this washer and dryer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About a year and a half after buying this washer/dryer combo, it started having issues and they seem to be just getting worse. First, it stopped locking. Now, it doesn’t run cycles (you turn it on and it just doesn’t do anything). We have to turn it on/off multiple times just to get it to wash a load of laundry. We don’t run large loads in this washer — it’s not meant for that. It’s a smaller washer. Overall wish we would’ve never bought it due to all of the issues.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color pearl gray. Delivery was timely and delivered by two great guys. Washer gets clothes super clean. Dryer dries quickly and is quiet.
I would recommend this to a friendwasher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good machine I do not regret having bought it I recommend it
I would recommend this to a friendlarge capacity in small space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laundry is done efficiently with many options for heat and amount of water, strength of cycle and time/strength of drying. I'm very satisfied.
I would recommend this to a friendWasher dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great All the way around Thank you Best Buy The delivery was right on time both guys were helpful informative and really the best outcome
I would recommend this to a friend- Cons mentioned:Noise level
Extremely loud washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The spin cycle on the washer sounds - and feels - like a helicopter has landed on my roof. It’s absurdly loud; like, “can’t hear my alarm” loud. One star for a pretty good dryer, but this one is being returned immediately.
No, I would not recommend this to a friend