Customer Ratings & Reviews
- Model:
- GUD27ESPMDG
- SKU:
- 6313655
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the compact size and large capacity of this laundry center, praising its ease of use and generally positive performance. However, some customers noted that the unit can be noisy during operation and that installation may present challenges. The spin cycle also received mixed feedback, with some experiencing issues with its duration and effectiveness.
This summary was generated by AI based on customer reviews.
Perfect Fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for our luandry room. Very happy owner.
I would recommend this to a friendDO NOT BUY!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a month ago. First unit delivered they gave us the wrong cable so install people did not try to install the unit and we had to wait for another week to get the right cable. On the 2nd try we got the correct cable got it installed but after a few minutes of trying the unit it completely broke down. We called Best Buy and we had to schedule a replacement for another week. On the 3rd week, the replacement unit did not even got installed because it was also broken!! So we had to call yet again to get another replacement. Now it sounds like we are going to wait another week, 1 month of frustrations and still going! not sure how these products are getting away with quality control! The price for the product isnt cheap but the quality seems like it is!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we couldn't be more sorry to hear that after 3 installation attempts, you're still left without a washer. As valuable as your time is, we can only imagine how exhausting of a process this would be. With that said, we recommend continuing to work with Best Buy and we're wishing you the best. Your patience and willingness to work with us is appreciated during this time. - Guy@GEA
Fine unit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This appliance does everything I need. I would strongly recommend it.
I would recommend this to a friendPerfect for small space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for small space laundry room. Excellent wash and dry!
I would recommend this to a friend- Cons mentioned:Spin cycle
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this was delivered. Tired to run first cycle first time would not spin or drain. Followed directions same outcome. I waited a month for delivery. Now have to wait over a week for a repair person for a brand new never used appliance. With water sitting in the tub. Not happy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your laundry center was not spinning and draining properly and understand how frustrating this must be. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
- Pros mentioned:Capacity
Excellent replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older model in a condo. Used for 2 weeks and it works great. Larger capacity washer and a much faster dryer
I would recommend this to a friend I like the. dryer but the washer is below avarage.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I noticed a lot of lint on my clothes after a wash. The dryer is good.
No, I would not recommend this to a friendGreat unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit with many features for the price. Great value!
I would recommend this to a friendMuch better than expected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced 20-year-old version supplied by landlord, much better!
I would recommend this to a friendWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best wash machines I’ve ever owned. Excellent
I would recommend this to a friendGreat washer-dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works A-OK Good installation and workability
I would recommend this to a friendNot a good Experience.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to Return and buy a new upgraded Samsung washer dryer. Unit made sounds and did not work correctly from day one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We always strive to provide high-quality appliances and a great experience, and we regret the difficulty that you've had. If you still had the laundry center, we would have been happy to look into your concerns further and help to resolve any issues. User experiences are important to us, and we appreciate you taking the time to leave this review. Going forward, we'll work to earn your trust in our brand again. -Sarah@GEAppliances
OK but complicated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT requires 220v line which costs me an additional $500 and weeks get installed.
No, I would not recommend this to a friendGreat Item for small space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my purchase..... Great product.!
I would recommend this to a friendExcellent replacement for our older model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent w/d! Really like the Full size tub/dryer
I would recommend this to a friendNOISY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned for too noisy.it was similar to my one removed, But very disapppointedin the noise level of washer
No, I would not recommend this to a friendThe basket rusted after 6 months.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this about 6 Months and now the basket which is supposed to be stainless steel is rusting. My last washer and dryer had a porcelain basket and half as much and never had a problem with a washer basket rusting in 54 years and now im being told it is my water that is causing the problem I would not advise anyone to purchase this, in fact I would advise against purchasing it. I seen another review that said theirs had rusted in the same place. I wsh I would have taken that advice.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello IRAD - Thank you for providing a review on your laundry center. We are very sorry to hear about the rust on your wash basket and know it must be frustrating. Surface rust on the sidewalls of stainless steel baskets may be caused by particulates in the water. This type of surface rust can be cleaned off and in some cases prevented by following these cleaning instructions:
Spray the basket with Windex.
Clean the basket with Magic Eraser to remove all brown particulates. Magic eraser will not scratch the basket.
Wipe off the Windex.
Spray the basket with an oxalic acid based cleaner.
Wipe basket thoroughly. We hope this helps. Keep in touch! - John@GEAppliances
- Cons mentioned:Noise level
Crappy!! Way too loud!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SOO LOUD! I can here all the across my house! Not A quality machine. Louder than my 25 year old warn out washer that I am replacing!! Did I mention it is VERY loud!! Returning immediately!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Chris - Thank you for choosing GE Appliances. It is very disappointing to hear about the issues you are having with the noise of this laundry center. We recommend checking that the unit is properly leveled as this vibration is the main source of noise for laundry appliances. Please let us know if you have any more questions or concerns. - John@GEAppliances
Just bought already doesn’t drain or work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stops working about a month after purchase and they only let you return it up to 15 days.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Given the difficulties you've had with your washer/dryer unit, we recommend contacting Bodewell, our GE Appliances team of experts at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your laundry center evaluated and repaired as needed. -Vikki@GEAppliances
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good.. not a great product for a family.. may be good for 2 person
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Suman - Thanks for your review. We appreciate your feedback and we will pass this along to our product team. Thanks for choosing GE Appliances! Olga@GEA