Customer Ratings & Reviews
- Model:
- GUD27ESPMDG
- SKU:
- 6313655
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the compact size and large capacity of this laundry center, praising its ease of use and generally positive performance. However, some customers noted that the unit can be noisy during operation and that installation may present challenges. The spin cycle also received mixed feedback, with some experiencing issues with its duration and effectiveness.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Stackable washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not real happy with it, it makes loud noises like something is broke inside. The button to to start doesn’t work intermittently. It doesn’t fill up with water enough.
No, I would not recommend this to a friend Stackable washer\dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lovin it!i repeat lobin itlovin it. lovin it. lovin it. !!
I would recommend this to a friendHelp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your questionnaire is the worst I have ever been asked to fill out
I would recommend this to a friend- Cons mentioned:Noise level
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it after couple uses it is not giving enough water to wash my clothes and it was very noisy on final spin. GE must do something about it to satisfy their customers.
No, I would not recommend this to a friend - Pros mentioned:Capacity
Awesome!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good with this so far and I hope that it stays that way.
I would recommend this to a friend Washer and dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item came broken from the fabric, needs to be replace by new one
I would recommend this to a friendLG stackable washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not complete the cycle. I need to push buttons to complement the process
No, I would not recommend this to a friendGE Builds Crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In August, I selected this model as it's the direct replacement for the washer/dryer that came with our house. It worked fine...for two washes. On the third, the Spin/Rinse cycle wouldn't function. We are awaiting a replacement machine and I guess due to the supply chain situation, the wait time is 5 weeks. I should have known this washer/dryer was doomed to fail when I operated the controls, which felt cheap, in contrast to the solid feel of the original machine. DO NOT buy a GE stackable!! P/S: I had tons of fun scooping the water out of the washer's tub on the day it failed, using a soup bowl into a bucket. I say that "GE" stands for, "Greatly Exaggerated."
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're terribly sorry to hear your laundry center quit working properly after just the 3rd wash. We would never expect this for our consumers so we can get an idea of how frustrating this must've been for you. With that said, we appreciate your patience as you wait for a new machine and we're wishing you the best. Thank you for your honest feedback. - Guy@GEA
Great washer & dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer/dryer combo set is the perfect size for our mobile house. The drum in both washer & dryer is larger than we thought it would be and it cleans and dries beautifully we read reviews before we bought it and some people mentioned it was noisy but ours doesn’t seem to be noisy at all we are extremely happy with our purchase
I would recommend this to a friendStackable washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stackable unit. It fits nicely in my little space.
I would recommend this to a friendUnreliable machine and poor best buy service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is noisy, easily destabilized, and broke in less than 6 months. I reported a service issue with this machine on November 11 and was supposed to have service today on December 2. The tech didn’t show and Best Buy didn’t send a cancellation. Next available is December 16 - over 30 days without a washer. I do not recommend this product.
No, I would not recommend this to a friendBad washer dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought off floor in Madison Hgts, MI. Was bubble wrapped being sold as new. Washer does not work. Salesman, Dan Leone, never returned any of 3 emails. Terrible. Delivery people were not good. Did not install product.
No, I would not recommend this to a friendPoor Quality Control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lonestar on behalf of Best Buy has tried to deliver this unit 3 times now. The first time they said the water faucets were corroded and they would not install til it was fixed. At significant expense, this was done, but two attempts to deliver and install the unit failed because both were damaged on arrival. The lack of quality control and checking the merchandise is extremely poor. Myself and the tenant are very frustrated.
No, I would not recommend this to a friend4 Months, 3 Deliveries and Doesn’t Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took THREE deliveries to get a set that actually worked! We waited four months! FOUR MONTHS OF HOING TO THE LAUNDROMAT! Still, the buzzer doesn’t go off on the dryer at the end of the cycle but I don’t want to send it back AGAIN and be without only to have yet another one show up with something wrong. Do not buy!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, LoveIt - Thanks for the review. We hate to hear of the trouble you've had with your washer/dryer combo unit. We can certainly understand how frustrating it must be for multiple units to not work properly and we apologize for any inconvenience. It's always a pleasure to help and we would be glad to assist in any way we can. Please feel free to send us a message on social media or at the "Contact Us" link on our website. In your message, be sure to include your name, email., phone number, address, the model/serial numbers, and a copy of your review. We hope to hear from you! -Mikayla@GEA
Upset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got the appliance delivered because the additional parts were missing.. Horrible experience
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear this. Please call Best Buy at 888-237-8289 for assistance. -Vikki@GEAppliances
Washer barrel
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer get the washing barrel broken too often.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about the issues you've had with your unitized washer and dryer and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review so we can research your situation. -Vikki@GEAppliances
- Cons mentioned:Installation
Washer and dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor customer service. Would not install. First one came damaged. Many hours to firing this out. Would never buy anything else from Best Buy. Geek squad was horrible
No, I would not recommend this to a friend Flawed design. Nightmare from week one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer had nonstop problems from shaking like a bomb went off to eating my thin nightgowns. Agitator was a mess. Also had problem with the settings. Repair guy said it’s a design flaw (well, he said it to his buddy) and I picked that up and started in on replacing it. I had one before that I had for only five years and washer just quit. I was advised to get stackable that attach so if one goes you just replace it. Getting thru to Best Buy was an absolute nightmare, folks. FYI
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. We’re sorry to hear of your concern regarding the agitator. We appreciate you providing us this feedback and we will pass it along to our laundry product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Very Frustrated - 1 month in and broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this 1 month ago. Now i am sitting here with a washer that refuses to drain. Now I have to wait 1.5 weeks for a geek squad repair -or- worse yet them to probably tell me I am going to have to call GE for a replacement. So far not happy with this purchase - beware.
No, I would not recommend this to a friendWasher problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer fine I am calling for service Monday. Washer not working correctly
I would recommend this to a friend