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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1348 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the compact size and large capacity of this laundry center, praising its ease of use and generally positive performance. However, some customers noted that the unit can be noisy during operation and that installation may present challenges. The spin cycle also received mixed feedback, with some experiencing issues with its duration and effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,348 reviews
  • Rated 1 out of 5 stars

    GE Laundry Center

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst purchased that I ever did and the geek squad the worst. The contractor or third party that you used are wrong people

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this for 2 years, and it is already broken Replacing it this week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month it shut off and now i have to get a replacement worked fine at first ....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    zero stars if i could

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased aug 1, 2019. Broke in 1 year & 1 week later. Cant get anyone to repair it except a GE tech from DC. And it will cost more than machine did. Home warrenty offered us $299.99 to replace a unit I can't even unstack and keep the dryer. Stay away!!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello NSVA, thank you for your review. We are sincerely sorry your unitized washer and dryer stopped operating properly. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Washer dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handle on dryer has broken twice when it first arrived then again a second time within a year

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't drain the water.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer dryer combo doesn't drain the water or dry the clothes. Not for family with a lot of clothes and kids,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It hasn't worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've waited almost a month since purchase and upon first connection, the unit doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    delivery nightmare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was delivered 3 times damaged.The 4th replacement delivery never showed,lost 6hrs of work.BB never called to cancel.l will never buy anything from them again.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi Jach, thanks for taking the time to leave a review. We're so sorry to hear about the issues that you had with Best Buy. We do hope that you're able to work with them to have your unit delivered soon. Should you have any questions or concerns about the unit's functionality, you're always free to send us an email or reach out to us on social media. Stay safe. -Michael@GEA GE_Appliances

  • Rated 1 out of 5 stars

    very poor care and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very irresponsible, they did not comply with anything. Very disorganized with deliveries. Nobody shows their face. They don't have staff to solve problems. they are all robots

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work at the first used, return to the outlet and I'm waiting for the replacement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy purchase. Easy install. Friendly staff. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I like it too much. I recommend this product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked and service was a disaster. I asked for replacement but it was denied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brokenbrandnewwasherdryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new broken does not work upon initial installation never worked and installers just left it and took away my existing working units and will not return my existing working units

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. We appreciate you taking the time to reach out to us, though we truly hate to hear the laundry center didn't work when it was delivered. We know this must be quite frustrating, especially for a brand new unit. We would recommend taking advantage of your one year manufacturer's warranty and calling our service department at 1-800-432-2737. They would be glad to offer assistance. If you would like to review your warranty, information on that is available on page 23 of your manual. We hope you are able to get this issue resolved quickly, so you can start enjoying your new Spacemaker! If you have any other concerns or inquiries, we're always glad to help. -Sarah@GEA GE_Appliances

  • Rated 1 out of 5 stars

    GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud operation, inflexible dial options, .......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Discusted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is not balanced a lot of knocking. Overpriced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l very need to get a service It is shaking and doesn’t work Both of them Please ASAP help me out GE - Unitized Spacemaker 3.8 Cu. Ft. 11-Cycle Washer and 5.9 Cu. Ft. 4-Cycle Electric Dryer Combo

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Oksana - Thank you for taking the time to review your laundry center. We are very sorry to hear about the trouble you are having and know it must be frustrating. Please take advantage of the warranty by scheduling service at 1-800-432-2737. Our technicians will be happy to help. - John@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Broken Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get the washer to work consistently. Have tried getting service to return our call and it’s not happening.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, great fit. Definitely a great buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had service on this unit twice and it still does not work properly. Now the lid will not lock to allow washing of clothes.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are sincerely sorry that your unitized washer and dryer is in need of service as its lid will not come unlocked. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA GE_Appliances