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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1348 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the compact size and large capacity of this laundry center, praising its ease of use and generally positive performance. However, some customers noted that the unit can be noisy during operation and that installation may present challenges. The spin cycle also received mixed feedback, with some experiencing issues with its duration and effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,348 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer and Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washers and dryer is a stackable that fits our small laundry closet. Takes a little effort to learn to use it correctly thanks to the different features available. It’s a spacious wash machine and I really got to use it everyday day with good results.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    OpenBox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Perfect / Fit perfect/ It not loud/ I dont like the new smart wash. I rather stay in old mood washers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washes but can’t soak

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not as good as my previous one. The biggest issue I have with this one is that it does not allow you to soak items. After 15 minutes, the machine will automatically drain. Although this is probably a safety feature, we do prefer to have the option. Nit only do we often soak stained or soiled clothing, during hurricane season we would store water in our washer. This was a huge disappointment. As for the rest, it seems to be working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stackable Washer and Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer stackable work greater it is easy to use and look good in my space in my laundry room

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great set!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an additional washing machine set for our sons downstairs. It has been a great addition. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    GE stacked Washer/Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy this washer/dryer, not worth it unless you like to rebalance your clothes, towels, and blankets every time. The precise fill option doesn’t really work and half the times the washer doesn’t fill the tub with the water level you selected. The dryer is good on the other hand. Your better off buying something else in my opinion for the money, performance, and features. I wouldn’t recommend this washer/dryer to anyone or potentially the brand as well now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great, have to buy extra parts to install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Hope it lasts! Have to buy extra parts to install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. Delivery was right on time. Setup smooth and been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Buy is the best !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice washer and dryer we bought from you. We love it.! We won’t go any other place…

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Top Load Washer and 5.9 Cu. Ft. Electric Dryer Lau

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Is Good size

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it work pretty quiet. It has excellent capacity on washer and dryier

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. We've only had it for a few weeks but it's exactly what we needed and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every thing is fine so far. just wish the writing was a bit larger as I have a bit of a problem seeing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It was $300 cheaper then lowes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great from removal and install to the performance of the machine

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    How to review a product that doesn't work?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one last week, and started making noises in washer and dyer did stopped working after 1 cycle. Best Buy was nice enough to swap it out, which was faster than getting a tech out there. Got the other one yesterday, and worked half cycle and quit. Dryer did not even heat, I opened the washer lid and soap is still visible...I'm on hold with Best Buy again while I type. Will update, but this is not convenient at all!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little time getting used to the new machine as it is quite different from my old one. I like how the spin cycle removes evey drop of water from the clotes. In doing so, drying becomes more efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    20% failure rate.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a maintenance supervisor of new apartment complex that just opened in March of 2024 and is currently only is at 60% occupancy. My company decided to install this make/model of this brand and all I have to say is DO NOT BUY THIS. The failure rate of these out of the box (very first use) are well over 20% at my property and climbing! I have so many open warranties for this, most of them is the lid not locking during the drain/spin cycle, but I have a few that the washer will not start at all. 90% of my pending work orders are this unit. GE warranty repairs take over a month to complete as they don't keep the parts on hand and have to order them and ship them to you and then you have to schedule a second appointment for them to come back. Find another brand do not buy these!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    An aging, happy Granny.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new laundry center! I needed to stop doing laundry in my basement, this center is not only perfect and handy but it cleans my clothes better than a digital one that was fairly new in my basement. Very satisfied!! The delivery was right on time, the service was outstanding. Both delivery men were polite and helpful!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer dryer system works well for us was much needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wrinkle city

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation manual gives instructions for side-venting, but no "knock-out" exists. Had to vent out the back adding an extra 4" to the depth. The washer spins the clothes incessantly, no reverse tumble so clothes come out seriously wrinkled. If you are one who likes to hang clothes to dry, you'll be ironing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, we appreciate your review. We’re sorry to hear of your concern regarding the side knock out vents and lack of a reverse tumble in your unitized washer/dryer combination unit. We appreciate you providing us this feedback and we will pass it along to our laundry product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances