Customer Ratings & Reviews
- Model:
- GUD27ESPMDG
- SKU:
- 6313655
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the compact size and large capacity of this laundry center, praising its ease of use and generally positive performance. However, some customers noted that the unit can be noisy during operation and that installation may present challenges. The spin cycle also received mixed feedback, with some experiencing issues with its duration and effectiveness.
This summary was generated by AI based on customer reviews.
Ruined my clothing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this unit in my apartment. It has put holes in all of my clothing and overheats constantly.
No, I would not recommend this to a friendHeating element went out, wouldn't recommend!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this just over a year ago and the heating element went out on it. Expensive to fix. No longer covered under warranty as it has been over a year. Doesn't wash very well either, not worth the money!
No, I would not recommend this to a friendNOT VERY HAPPY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this 1 month, and I've had to call the geek squad for repairs. Not very Happy!
No, I would not recommend this to a friendNot happy with Best Buy or GE. Stackable Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk! First one bought didn’t work correctly from day one. BB replaced with 2nd one. 3 months later tub began rusting, Best Buy said to call manufacturer (GE). Ge sent repair tech out, he said tub is metal not stainless and bleach is corrosive. He ordered new tub (same material) and when installing, agitator would not come loose, ended up ordering an agitator and transmission. I contacted Best Buy to replace unit, they said 30 day return has expired. Best advise I can give if you purchase this unit is to buy an extended warranty. (And don’t use bleach).
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that the tub of your washer began to corrode and had to be replaced, along with the agitator and transmission. Our appliances are built to last and this is certainly not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Worst appliance purchase ever.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From day one the washer agitator didn't work, and no rinse cycle. After several calls to GE, with no call backs, they've informed us they don't have anyone to repair or replace in our area. How on earth is this acceptable from a company that makes millions off the hard working folks?
No, I would not recommend this to a friend6.5 years - Washer is done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 6/2018, and my washer quit working 11/2024. Getting a Speed Queen.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to provide feedback about your experience. Your concerns are valued, and we welcome your insights as we continually strive to improve the products and services we offer.
Terrible, Noisy, Beyond Repair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This needed complete repair and drum replacement after 6 months. Beyond Repair now drum issues again. Had to wait for 3 weeks to get parts.
No, I would not recommend this to a frienddryer doesn't work less than 2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer stopped working less than 2 months after delivery and I live alone so I do not do that many loads of laundry. SOOOO FRUSTRATED!
No, I would not recommend this to a friend