Customer Ratings & Reviews
- Model:
- GUD27ESSMWW
- |
- SKU:
- 12375530
Customer reviews
Rating 4.2 out of 5 stars with 1385 reviews
(1,385 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the product's overall performance, appropriate size, and large capacity, noting its quiet operation and ease of use. However, some customers have experienced issues with the noise level, installation, and the spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Does the job, hope it last longer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is similar to the one we had before, so we knew how easy it was to use. Bought the extended warranty because the previous one broke just after the factory warranty expired.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Washer dryer stackable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I. Have a very small place for the machines and i love my stackables
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Nice capacity for a stacked unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer has surprisingly large capacity for a stacked unit. The door of the washer is a little tight, but that is pretty standard for a stacked unit like this. Happy with the purchase.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - Diamond Gray
I would recommend this to a friend Rated 5 out of 5 stars
Washer Dryer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product and the curbside customer service was exceptional.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Good wash dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good wash dryer does a good job very efficient and doesn’t take much room
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend Rated 5 out of 5 stars
Lovr my Combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Combo Set. This is my second one after 23 years with the first one also GE. My favorite
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Glad I took the chance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d bought an earlier version of this machine about 5 yrs ago and it was nothing but trouble.. time and time again I’d have to call for repairs on it because it kept freezing up.. that little blinking light show it would put out when things had gone awry had really gotten old. Since I was pretty much stuck with having to get a stacked unit, I’d looked at separate units you could stack.. problem with those was I wouldn’t be able to have a pedestal underneath because it wouldn’t have gone through the doorway to get installed and I’m way too old and crippled to have to get on my hands and knees to get clothes out of the washing machine. I don’t know what GE did, but they finally got this one right. Wash cycle takes about one hour and clothes come out extremely well spun so the dryer doesn’t have to work very long to get things dry. Another perk from the older version is this one is so quiet! I keep going in to check on it because I can’t hear it running like I could the old one. Their older version was like listening to a jet plane with engine trouble when it was spinning. Another plus for this unit is it not only has a sensor setting for the wash size, but you can choose your settings yourself.. THAT was a biggie for me. Also, the water fills from the top so I can run the water over my soap cap rather than having to dump it in first. I’ve had this one for almost a month and not a single problem. I did notice that sometimes, not always, if I started the dryer right away after it finished and I hadn’t turned the washer setting to off, the wash lights would come on.. I just turn the dial to off and no problems. I have, once again, become a fan of GE appliances, but will admit, I got the extra 5 year warranty... just in case.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great purchase.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect for us in a mobile home. Four adults doing laundry every week. I was worried about the capacity but it is large enough for everyday use.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend Rated 3 out of 5 stars
Great for small places
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes purchases are just so-so other times you hit a home run. Unfortunately the GE Unitized spacemaker washer and dryer was to be several unforeseen complications in a purchasing exercise. We purchased our current condo almost a year ago and it came with an older model Whirlpool Unitized set. It was older, noisy and ready to be replaced. On spec and even in the store, the GE model was very nice looking, and seemed to be exactly what we were looking for to replace our current stackable. We were limited in space as the condo has a closet that fits to standard stackable appliances or this one sized unitized configuration. We decided to replace like for like and unfortunately the cosmos were just not going to let us do it. The story ends great but just is not what we expected at time we were making the decision on the GE. The delivery was prompt, team were great and then the first problem occurred. After unboxing a brand new set, the dryer door wouldn't latch and there were dings and places where the metal casing was bent. The delivery team was really good and said we should send this back. We did and waiting for a new set to arrive. This was disappointing. At the cost of nearly 1400 dollars, I was never feeling the value of the models equaled the price. I was uncomfortable but we asked for a second delivery of a new unit. When the second unit arrived, it was even worse. Out of the carton, the dryer door handle had a sharp metal piece exposed and plastic pieces were cut up and scarred and a few more metal dings. How does a new appliance get damaged inside a box showing no signs of any trauma. Anyway, even though the GE model on paper exceeded our hopes, the 1400 price tag is in my opinion too high for the quality of the appliances from the factory. They had to be damaged before placing into the boxes. Not one but two or I would have just written it off to a fluke. Now the good news, after speaking with our local BestBuy, they really cared about our experience. We actually measured the closet and we could fit a standard size stackable set. We chose the LG stackable washer and dryer. It arrived perfect, clean, fit in the closet and was ready to go. Our last set in our home we sold was the top loading version of these same models. For just a hundred dollars more we go tremendous quality and features compared to the unitized set. I really was rooting for the GE set but in the end, we ended up with a better solution for our needs and we thank GE for their delivery support and rush to get us a replacement. They also took back the units without any problems. It was rare in my opinion but two times experiencing inferior quality units and the price were leaving me uncomfortable. I am not a laundry expert, but just as a consumer, I would think the GE unitized set should be priced in the 1000 range. When adding power cords, vents, and the lack of features commonly found on similarly priced 1400 dollar washers and dryers, we ultimately decided to just buy the standard models to the unitized version. I hope GE figures out what is going on in these sets before they are packed. They are outstanding for small spaces and for those who only need the basic washer and dryer. If the price was 999, many in that space would have an easy winner. At $1199-1400, even on sale, quality and limited features don't compare with separate stackable units. I am just trying to be real. I like the GE models, just had a couple of hiccups trying to purchase them. Hopefully others have better luck. Don't write them off for my experience alone.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hello EHayden1, thank you for your review. We are sincerely sorry your were not pleased with your unitized washer/dryer. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
- Pros mentioned:Size
Rated 5 out of 5 stars
GE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer and dryer combo it’s nice and small and clean and quiet and I love the color of my appliances
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Very Good Laundry Machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is very friendly use. Works perfect. The batches that you can load are big enough.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
I recommend this article 100%
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This article met all my expectations, excellent performance
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product perfect for space I have. Runs smoothly
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Washer/dryer for small spaces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well satisfied with the machine and delivery was excellent.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s made for small spaces. I love my new laundry room. The dryer is so quiet it’s works good!
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good Choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I am very satisfied with my experience so far. The unit is easy to install and easy to use. Price was fair and comparable to other units available online. I have had the unit for a few weeks and have not had any technical issues, nor issues with the quality of the wash cycle or drying time. I tend to use cold water and lower heat settings, and for that, the unit is great.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Washer & Dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek model. Love the color diamond grey :) big inside
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - Diamond Gray
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Stackable washer/ dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE makes quality profucts,easy to use,numerous settings which is awesome runs very quiet.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took us a while to understand how the GE stackable was different from our old washer/dryer. It made more noise than we expected. But once we understood how and why is worked the way it did ( we had to call a GE tech because we thought the machine was broken since it made loud noises during agitation). It works fine in terms of cleaning an drying the laundry.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mom loves it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom loves it. When it first came to us it was damaged but it was easily replaced with a new one.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend

























