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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1390 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard this product highly for its overall performance, generous capacity, and space-saving design. While users appreciate the ease of use and quiet operation of the dryer, some have noted that the washer can be a bit noisy during operation. Additionally, a small number of users reported minor challenges regarding the installation process and occasional issues with the spin cycle locking mechanism. Overall, the appliance is well-regarded for its efficiency and appropriate size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,390 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice appliance, considering it's a space saver, it handles a good amount of laundry,

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for sharing! We're glad you're enjoying this model and we'd like to welcome you to the GE family. It's a pleasure having your business and if you should have any questions come up let us know. Have a wonderful day! -Sylvia@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Not sure about this unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this for our rental. The first unit stopped working after the tenants used it twice. Had to return and get a new one delivered. Keep our figures crossed the 2nd unit works fine.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Cagolden, thank you for your review. We are sincerely sorry your tenants' previous washer/dryer combo unit stopped operating properly so soon into its lifespan. We understand how that would be frustrating. While we do not anticipate their replacement model will have any issues, if something were to occur, please feel free tor each out to us on social media so we can further assist you. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Washer/dryer stack

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacios machine for washing and drying big loads. Quiet and installation was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    limited space for insulation so stacking works best. Decent size load can be washed and dried.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    POOR QUALITY AND SERVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine did not work correctly. Water accumulated and did not drain properly. The technicians did not try operating the machine at installation. My tenants have called the repairman to fix it. Neither Best Buy nor the Geek Squad has come to fix the problem. All of this in spite that I bought 5 years of extended warranty. To date, 12 days have passed and nobody assumes responsibility

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the unit...excellent arrival time..Would purchase the unit again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right for mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is convenient for mom, just her height too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supper quick when drying best investment for an AIRBNB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, functions well, and also provides an easy and effective way to maximize space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAUNDRY ROOM UPDATE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got just what i was looking for to add needed space in our laundry area

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably would have bought from another manufacturer but due to supply problems those units were not available.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and holds large load...washes like a regular washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer combe

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dry combo is working good. Delivery system is very good for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stack Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. So so happy I made this purchase. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stack Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stack washer and dryer is excellent!! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An over achiever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome stackable that is surprisingly powerful. Highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Install Issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the unit but delivery and subsequent service has been horrible. Water wasnt hooked up properly. I couldnt fix it so the came back week later to correct. Then left the unit completely unleveled leaning against the wall. Said they would fix never came back. Called said they would be out monfay but order not in system. Waited on hold for 1 hour finally get another redo. To find out order not in system. Earliest appt now 3 weeks from install date. A $50 bedt buy gift card doesnt make up for people not doing their jobs. I regret going to bust buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    daughter likes it alot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet, efficient, installation team was knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so good I’m so happy is my best friend now lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy appliances from best buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Best buy delivery and communication is the best.

    I would recommend this to a friend