Customer Ratings & Reviews
- Model:
- GUD27GSPMDG
- SKU:
- 6313653
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center for its efficient size, uncompromised capacity, and overall performance. Many appreciate the washer's performance, ease of use, and space-saving design. However, some customers have expressed concerns about the noise level and the length of drying time.
This summary was generated by AI based on customer reviews.
Nice space saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer dryer combo washes clothes really good.
I would recommend this to a friendFine unit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit washes extremely well, and dries very efficiently.
I would recommend this to a friendStackable washer/dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color but u can’t wash comforter in still have to go to a wash house.
No, I would not recommend this to a friendWasher broke within first month
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A major piece broke off within the first month. Luckily they covered it but it took a month to get the part. .
No, I would not recommend this to a friendWouldn’t recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer needed service two times within a year and a half. Light use.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to provide feedback about your experience. Your concerns are valued, and we welcome your insights as we continually strive to improve the products and services we offer.
Great laundry center
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laundry center is great the delivery was great
I would recommend this to a friendNot for me!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After I had to wait a whole month to receive it dealing with the delivery service that Best Buy uses. This whole purchase was horrible for me. I absolutely do not like this washer. It makes the strangest eerie noise when the agitator is in motion. You have to remember to set it to rinse with fabric softener or it will go straight to the spin cycle. I was tryin to go with something with a different sleek look. However, after two days I requested a return and picked my Frigidaire washer/dryer. Hopefully it's delivered as promised and I don't have to go through what I did to get the first one.
No, I would not recommend this to a friendBroken in 3 weeks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer broke 3 weeks after in was installed. Bestbuy refused to help as I didnt purchase an extended warranty. Took the manufacture over a month to repair it. Washer is also pulling items like pillow cases into the machine and are difficult to retrieve.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we're so sorry to hear that your dryer broke within 3 weeks of you having it and that your washer is pulling items such as pillow cases into the machine. We can certainly imagine how disappointing this would be for you considering we'd never want this for our consumers. With that said, we're pleased to know your dryer has been repaired, but we also recommend reaching out about scheduling service on your washer. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We're wishing you the best and we appreciate you reaching out to us. - Guy@GEA
BUY THE WARRANTY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our daughter. On the 16th day, it stopped working. It was 2 days past eligibility to return so had to call GE for repair. They KNEW what was wrong so they sent part ahead of service visit. Technician told my daughter this model needs LOTS of repairs and to buy the extended warranty. SAVE YOURSELF and don't buy it
No, I would not recommend this to a friendAppliance world win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad experience Your team just couldn't get it right from the Start Start The delivery team Could not get the proper address in the one database had the right address the other did not it was a comedy of errors Unfortunately this has soured my Willingness the by future major appliances at jerk appliances at Best Buy I in fact went to a competitor and got to my surprise a better deal cheap better deal cheaper with more or benefits installation and a longer warranty along with parts art I was quite surprised I finally gave up and canceled the order
No, I would not recommend this to a friendNo good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sorry but I can't rate it, when I bought it it came out defective.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
- Cons mentioned:Noise level
Washer dryer stacker horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was horrible made a crazy noise then it started leaking from the bottom never again
No, I would not recommend this to a friend Worst Installation, Did not Test.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst installation, They did not test the washer and dryer and now I have a flooded room as the plumbing was poorly hooked up.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are so sorry to hear you had an issue with the installation of your washer. This is not the experience we want for you. We apologize for any inconvenience this may have caused you. Kind regards - Vikki@GEA
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has a mind of it's own. You can not make any adjustments during a cycle to the water temp, etc. You have to turn it off in order to reset anything. I don't like it.
No, I would not recommend this to a friendbookwaller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You don't want my true thoughts. I purchased my unitized washer/dryer combo on 5/14 and I am currently on the schedule for installation on 7/22. This is a case study in everything that can go wrong has gone wrong. I know it's hard to get employees these days, much less good ones but I am appalled at this situation. I am in no rush to buy anything from Best Buy anytime in the near future. I can't rate the product since it's currently sitting in my dining room. I hope it's god but who knows??
No, I would not recommend this to a friendBuy a different machine!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to start washing and only fills up with water occasionally! I wouldn’t buy another one of these..
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -DOn@GEAppliances
- Pros mentioned:Space saving
Convenience in Apt Format
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier with this unit. It saves me from having to go out to do laundry!
I would recommend this to a friend - Pros mentioned:Ease of use
Great washer/dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has been great. Doesn’t take up too much space and is very easy to use.
I would recommend this to a friend Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t no if it works or not, still in my garage, customer service is terrible! I will install it myself today once I go buy a dolly to move it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If there is anything we can assist with upon installation and initial use, please feel free to reach out to us anytime. -- Regarding the customer service concerns, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance.
Made a great choice!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went from a front loader to this top loader and am so happy. Saves the bending low and reaching into a dark washer. Much happier with the agitator like the washers I grew up with
I would recommend this to a friend