Customer Ratings & Reviews
- Model:
- GUD27GSPMDG
- |
- SKU:
- 6313653
Customer reviews
Rating 4.2 out of 5 stars with 345 reviews
(345 customer reviews)Rating by feature
- Capacity4.5
Rating 4.5 out of 5 stars
- Dry Time4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center's compact size and large capacity, finding it efficient and easy to use. Many praise its cleaning performance and space-saving design. However, some customers note that the unit can be quite loud during operation.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Gas W/D combo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The W/D is a good machine and Irene Is a fabulous sales person(I have bought many products from her). However, the installation was horrible!!
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center - White
I would recommend this to a friendRated 1 out of 5 stars
Dryer not the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like that the dryer doesn’t have heating options and the clothes takes a very long time to dry. Especially bulky items such as Jen’s and covers.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Product had to be returned, really bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turned on when nothing was on, water filled in tub when turned off. Exchange was delivered without instillation ordered, after two more days finally got a working machine, and installed by two good workers on 9/17/19
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center - White
I would recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful experience...1st two didn’t work, BBy was out 4 or 5 times, The final unit, doesn’t work on all settings. Only one. Won’t shop at BBy again
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Delayed Item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’d love to review this item, but I purchased it a month ago and it keeps getting delayed. When I initially purchased it, the wait time was 7-10 days. No information on when I’ll receive it.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Shop somewhere else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.F best buy. F b buy. F Best Buy. F Best Buy. F Best Buy
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Review of washer/dryer.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer/dryer in december and now it is not working. The water fills and then, nothing. The agitators moves about every 10 seconds.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear you are having this issue with your new unitized washer/dryer. This is not what we'd expect and apologize for your inconvenience. If you haven't yet, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. We hope this is resolved for you soon. Thank you! Joyce@GEA
Rated 1 out of 5 stars
Stay Away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did my research and decided on this product after having used a similar product with no problem. However after it was delivered I was able to do two full loads in the washer before it just completely stopped working.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your dryer stopped operating properly after only two loads of laundry. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@GEA
Rated 1 out of 5 stars
First one came damaged... lets see what happens ne
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one was damaged, had to deal with a replacement. At least bestbuy was responsive and willing to do an exchange for a new one since it was damaged on arrival.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello lpiacono, thank you for your review. We are sincerely sorry your original unitized washer and dryer had to be returned as it came damaged. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We're glad, though, you were able to receive a new unit to replace it. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Rated 1 out of 5 stars
Less than 2 years and we have to put a new washer!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 years and we have to put a new washer motor in it. Wish we would of bought whirlpool.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no, we hate to hear that your laundry center is in need of a new washer motor so soon into its lifespan and know this must be frustrating. This is certainly not the experience we want for you. We're glad, however, you were able to schedule service to have it diagnosed. We recommend you continue to work with your service technician as they will be able to continue to best assist you with repairing your laundry center. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@GEA
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When item was delivered it was defective. Then had to wait 3 weeks for a replacement.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Rory5, thank you for your review. We are very sorry that your unitized washer/dryer had to be replaced. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Rated 1 out of 5 stars
Tub leaks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer leaks has never worked right 1 time since we installed it
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello sheshe, thank you for your review. We are sincerely sorry that your washer is not operating properly since you had it installed. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
- Pros mentioned:Size
Rated 5 out of 5 stars
GREAT PRODUCT EXCELLENT SERVICE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the GE Spacemaker stacked unit in the larger size and it has been EXCELLENT!! It has manual and automatic settings, which I love. It also has an agitator. I can fit our king comforter inside (takes some practice but certainly does work). It dries phenomenally well!!! I have recommended this over and over again. When we get a larger home, we I’ll likely but 2 units and put them side-by-side because they’re also super affordable. We bought our original unit from BestBuy via open-box, but it was dinged up during delivery so BestBuy replaced our open-box item with a brand new item at no additional cost and covered the second delivery, installation of new machine, and removal of the old machine. We did LOTS of research because our laundry space is compact and this unit fits PERFECTLY! I was both surprised and pleased with BEstBuy’s customer service. They went above and beyond without me having to ask. The location is Ashford Dunwoody in atlanta (perimeter area)... Truly grateful.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great overall washer/dryer unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very surprised by how much roomier this GE machine was than my previous Whirlpool. I live in a townhouse and needed a stackable that fit in my closet sized space but had larger capacity. The improvement is vast, all the controls are easy to use. You can prefill to add detergent then add clothes or use precise fill to measure exact amount for the load. I can also wash my queen comforter and the delicate cycle is so much gentler on all my fabrics. The gas dryer evenly dries all my clothes and don't often need to put in static sheets each time. I am very happy with this purchase overall! GE makes a quality appliance!
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I’m very very happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always hated washing clothes. This machine makes washing fun. So simple to use, Quiet. I’ve had about 3 other different brand laundry centers. I had a bad experience with all 3. Worst than a bad marriage. This machine is by far the best as it gets.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Washer dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits in a small space, but the loads aren’t too small and it functions well for me and my two kids ( who do a lot of Laundry). Great color. Had a month and am very pleased
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Love my unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, large load capacity is a great value. My wife likes that she can reach in both the washer and dryer.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Washer performance
Rated 4 out of 5 stars
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer the thing in middle can get annoyingg
I would recommend this to a friend Rated 5 out of 5 stars
One happy customer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my needs and installation was perfect! Installers were personable, knowledgeable and efficient… picked up after themselves and made sure I knew how to operate the washer and dryer! Went above and beyond! Would recommend to all of my friends! Two thumbs up!
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center - White
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your time with GE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was buying from a reputable and reliable company. GE supposedly has a good reputation and the reviews were very positive. When the machine was first delivered, the installer didn't have the proper fitting gas valve so I had to run to the hardware store to buy one. He had to go make other deliveries and couldn't promise he would be back to finish mine. Fortunately, I tipped him and he came back. Then, less than a month into owning it, water started overflowing from the washer and leaking all over the sides of the machine and into the drip pan. I went on GE's website and wrote a detailed explanation of the problem. I then scheduled a GE repairman to come look at it. He diagnosed the problem as faulty drain hoses. But he didn't have any replacement hoses to use to fix the problem. A repairman who comes without the equipment needed? What was the point of him coming out? Why did I write a description of the problem if he was going to arrive unprepared? I was forced to call GE to get new hoses. But they're out of stock for 4 weeks. Guess I'll be going to the laundromat for my laundry. Again, don't waste your time with GE.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center - White
No, I would not recommend this to a friend











