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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 345 reviews

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Rating by feature

  • Capacity

    Rating 4.5 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center's compact size and large capacity, finding it efficient and easy to use. Many praise its cleaning performance and space-saving design. However, some customers note that the unit can be quite loud during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 345 reviews
  • Rated 5 out of 5 stars

    Gas W/D combo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The W/D is a good machine and Irene Is a fabulous sales person(I have bought many products from her). However, the installation was horrible!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer not the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like that the dryer doesn’t have heating options and the clothes takes a very long time to dry. Especially bulky items such as Jen’s and covers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product had to be returned, really bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned on when nothing was on, water filled in tub when turned off. Exchange was delivered without instillation ordered, after two more days finally got a working machine, and installed by two good workers on 9/17/19

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful experience...1st two didn’t work, BBy was out 4 or 5 times, The final unit, doesn’t work on all settings. Only one. Won’t shop at BBy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delayed Item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d love to review this item, but I purchased it a month ago and it keeps getting delayed. When I initially purchased it, the wait time was 7-10 days. No information on when I’ll receive it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shop somewhere else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    F best buy. F b buy. F Best Buy. F Best Buy. F Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review of washer/dryer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer/dryer in december and now it is not working. The water fills and then, nothing. The agitators moves about every 10 seconds.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are very sorry to hear you are having this issue with your new unitized washer/dryer. This is not what we'd expect and apologize for your inconvenience. If you haven't yet, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. We hope this is resolved for you soon. Thank you! Joyce@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Stay Away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research and decided on this product after having used a similar product with no problem. However after it was delivered I was able to do two full loads in the washer before it just completely stopped working.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are sincerely sorry that your dryer stopped operating properly after only two loads of laundry. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    First one came damaged... lets see what happens ne

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one was damaged, had to deal with a replacement. At least bestbuy was responsive and willing to do an exchange for a new one since it was damaged on arrival.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello lpiacono, thank you for your review. We are sincerely sorry your original unitized washer and dryer had to be returned as it came damaged. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We're glad, though, you were able to receive a new unit to replace it. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Less than 2 years and we have to put a new washer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 2 years and we have to put a new washer motor in it. Wish we would of bought whirlpool.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no, we hate to hear that your laundry center is in need of a new washer motor so soon into its lifespan and know this must be frustrating. This is certainly not the experience we want for you. We're glad, however, you were able to schedule service to have it diagnosed. We recommend you continue to work with your service technician as they will be able to continue to best assist you with repairing your laundry center. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When item was delivered it was defective. Then had to wait 3 weeks for a replacement.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Rory5, thank you for your review. We are very sorry that your unitized washer/dryer had to be replaced. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Tub leaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer leaks has never worked right 1 time since we installed it

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello sheshe, thank you for your review. We are sincerely sorry that your washer is not operating properly since you had it installed. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GREAT PRODUCT EXCELLENT SERVICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the GE Spacemaker stacked unit in the larger size and it has been EXCELLENT!! It has manual and automatic settings, which I love. It also has an agitator. I can fit our king comforter inside (takes some practice but certainly does work). It dries phenomenally well!!! I have recommended this over and over again. When we get a larger home, we I’ll likely but 2 units and put them side-by-side because they’re also super affordable. We bought our original unit from BestBuy via open-box, but it was dinged up during delivery so BestBuy replaced our open-box item with a brand new item at no additional cost and covered the second delivery, installation of new machine, and removal of the old machine. We did LOTS of research because our laundry space is compact and this unit fits PERFECTLY! I was both surprised and pleased with BEstBuy’s customer service. They went above and beyond without me having to ask. The location is Ashford Dunwoody in atlanta (perimeter area)... Truly grateful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great overall washer/dryer unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very surprised by how much roomier this GE machine was than my previous Whirlpool. I live in a townhouse and needed a stackable that fit in my closet sized space but had larger capacity. The improvement is vast, all the controls are easy to use. You can prefill to add detergent then add clothes or use precise fill to measure exact amount for the load. I can also wash my queen comforter and the delicate cycle is so much gentler on all my fabrics. The gas dryer evenly dries all my clothes and don't often need to put in static sheets each time. I am very happy with this purchase overall! GE makes a quality appliance!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I’m very very happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always hated washing clothes. This machine makes washing fun. So simple to use, Quiet. I’ve had about 3 other different brand laundry centers. I had a bad experience with all 3. Worst than a bad marriage. This machine is by far the best as it gets.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in a small space, but the loads aren’t too small and it functions well for me and my two kids ( who do a lot of Laundry). Great color. Had a month and am very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, large load capacity is a great value. My wife likes that she can reach in both the washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 4 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer the thing in middle can get annoyingg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One happy customer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs and installation was perfect! Installers were personable, knowledgeable and efficient… picked up after themselves and made sure I knew how to operate the washer and dryer! Went above and beyond! Would recommend to all of my friends! Two thumbs up!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time with GE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was buying from a reputable and reliable company. GE supposedly has a good reputation and the reviews were very positive. When the machine was first delivered, the installer didn't have the proper fitting gas valve so I had to run to the hardware store to buy one. He had to go make other deliveries and couldn't promise he would be back to finish mine. Fortunately, I tipped him and he came back. Then, less than a month into owning it, water started overflowing from the washer and leaking all over the sides of the machine and into the drip pan. I went on GE's website and wrote a detailed explanation of the problem. I then scheduled a GE repairman to come look at it. He diagnosed the problem as faulty drain hoses. But he didn't have any replacement hoses to use to fix the problem. A repairman who comes without the equipment needed? What was the point of him coming out? Why did I write a description of the problem if he was going to arrive unprepared? I was forced to call GE to get new hoses. But they're out of stock for 4 weeks. Guess I'll be going to the laundromat for my laundry. Again, don't waste your time with GE.

    No, I would not recommend this to a friend