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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 345 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.5 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center's compact size and large capacity, finding it efficient and easy to use. Many praise its cleaning performance and space-saving design. However, some customers note that the unit can be quite loud during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-345 of 345 reviews
  • Rated 5 out of 5 stars

    Gerald’s Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product exceeded my expectations. It’s efficient and the dryer works in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working out great for my needs. It’s fits perfectly in the space I needed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst decision ever made.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT DO IT!! Want a nightmare of a machine, then you become stuck with it and all the maintenance it will need when it's new. The maintenance team is not always available and not consistent and what they say. I've felt close to having a mental breakdown when dealing with this machine and not to mention the cost of water it take for you to try and understand whats wrong with the cycle.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We truly apologize for the experience you're having with this unit. If you're still having a problem with your machine, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. GE_Appliances

  • Rated 1 out of 5 stars

    Broke within a month.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience with Best Buy and GE. The washer broke about 20 days after it was delivered. Best Buy passed me off to GE where there are 2 hour hold times. I put a service request in online. The rep from GE came out and said parts were on backorder. It has been 3 months and no one from GE has reached out to me about progress even though I have sent many messages.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot handle large loads

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes goes out and balance and then burns out. I wish it would be more reliable!

    No, I would not recommend this to a friend