Customer Ratings & Reviews
- Model:
- GFD35ESSYWW
- SKU:
- 6623630
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's huge capacity, excellent cleaning performance, ease of use, and quiet operation. They also appreciate its appealing design, color, and numerous features. However, some users have reported significant issues with the machine's balance and reliability, particularly concerning the spin cycle.
This summary was generated by AI based on customer reviews.
Pelusa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. It is hi tec and save a lot of water
I would recommend this to a friendDon’t bother buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far not so good. Delivery team did not install the steam kit that was purchased with the washer and dryer. Washing normal loads of clothes for a two person household, trying to use the normal controls suggested by the washer- booklet says to place any oxo products on top of clothes, which I did-water level didn’t even come up to top of clothing so how is it supposed to dissolve the oxo product? Tried to use deep fill on normal cycle only to find out it is disabled for normal cycle. Washing drum was less than half full of clothing. Onto load two, washing drum was about two thirds full and this time I knew to use whites, change the temp, etc to be able to use deep fill, again, water level did not come up far enough to dissolve the oxi product. Had to stand there for a while and keep pressing deep fill to get enough water. This is a waste of my time and my money. I’m sorry I bought this washer!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that your washer hasn't quite met your expectations. The DOE sets standards for water usage; over the years, the amount of allowable water usage has been reduced. If you'd like you can view more on loading this model on page 13 of the Use and Care manual. Should you need assistance with the steam kit installation, please reach out to your local Best Buy team directly.
- Cons mentioned:Balance
Buy something else
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this washing machine with the fire of a thousand suns. It is awful. It is never balanced and takes constant readjustment of the clothes and it makes horribly loud sound when it locks making late night laundry with kids nearly impossible.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We understand your concern about the balancing issue and the sound you're hearing. For help with the balancing issue, please allow cycle to continue and finish. If load is wet at the end of the cycle, even out load and run a Drain & Spin cycle. Newer refrigerators sound different from older models. Modern refrigerators have more features and use newer technology which produces more noise. We would like for you to review the "Sounds" section on pg, 24 of the Owner's Manual for a description of the sounds that are considered normal.
If the balancing problem persists and/or you consider the noise you're hearing as abnormal, we recommend scheduling a service appointment for one of our qualified technicians to assess your washer. You can schedule an appointment by calling us at: 1-800-432-2737.
Great set glad we went with it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!! We really love the set we got!!!!
I would recommend this to a friendSpacious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used for 1 week while we waited for the correct appliance to arrive. Nevertheless, this unit worked good and was very spacious.
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the dryer for about few months. Love the large drum large, it allows clothes to dry quickly.
I would recommend this to a friendGarbage
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 11m, took 2 days off work for warranty repair and still not working.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you are having an issue with your washer and understand how upsetting this is for you and your family. Please reach out to us via a private message on GE Appliances social media and include a copy of this review, your model and serial number, address email and phone number. Thank you! Joyce@GEAppliances
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went back to a top loader and not looking back.
I would recommend this to a friendHappy with our new washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with this washer, it does the job and it has great features.
I would recommend this to a friendNew smart washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my smart Washer, the setup was quick good lil demo and Im easy again
I would recommend this to a friendHappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price!! Never new about open box products, satisfied buyer
I would recommend this to a friendGe profile washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Would buy again. No issues so far.
I would recommend this to a friendPurchaser
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great equipment - This product is very efficient and energy saving.
I would recommend this to a friendLove GE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My clothes smell more cleaner after being washed!!
I would recommend this to a friendGreat Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for second floor laundry, give it a try
I would recommend this to a friendNew Days more improved washers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok but I’ve seen better, what ever happened to the good old days when washer washed sufficiently and enough water was used
No, I would not recommend this to a friendHard on pipes and Leaks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad washer. Was really hard on our pipes when shuting water on and off. Was leaking twice with a replacement even, from the cold metal hose line on the washer. Would not recommend this washer. Tried to replace and had the same issues but worse. Glad we sent this washer back.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that you had some trouble and ended up returning the unit. We do hope we can earn your trust back in the future as this is not what we would normally expect from our appliances. We will pass this on to our product team so they may look into this when working on improvements on our future builds.Dianna@GEAppliances
- Cons mentioned:Reliability
Washer broke before year - now can't get it fixed
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for approximately 10 months, and the board on the washer has gone out. Currently on backorder, and won't get it fixed for another month at least.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Greetings - We're sorry to hear that the board on your washer has gone out. We certainly understand and share your disappointment in this matter. We'd like to see if we can help! Please send us a private message on any social media platform so we can gather some additional information. We look forward to speaking with you soon. -Kacie@GEAppliances
Washer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far! Everything smells so much cleaner and love the amount of space.
I would recommend this to a friendgreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks great and washes clothes bery fast but efficient
I would recommend this to a friend