The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-38 of 38 reviews
Rated 5 out of 5 stars
Love love love
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love love my new washer and dryer. Does the job with ease
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy. The smart features make it impossible to get a dry load the first or second cycle. There is no Manuel way to get higher heat and more time. It’s very frustrating even if you are just drying a small load.
We're glad you reached out. For help with your drying concern, please follow the troubleshooting tips in the "Clothes take too long to dry" section on pg. 38 of the Owner's Manual. If this doesn’t prove helpful, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.
Rated 1 out of 5 stars
First unit was defective.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Waiting 2 months for our dryer since after 1 month we received a defective unit. The power button and the start cycle button didn’t work. Still waiting for replacement.
Your feedback is important, and we do appreciate you taking the time to share it with us. If your issue has not been resolved, please call Best Buy customer service at 1-800-433-5887 to check on your replacement. -Vikki@GEAppliances
Rated 5 out of 5 stars
Looks great!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our unit! It is very quiet and works wonderful!
To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance.
Rated 5 out of 5 stars
Spacious
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only used for 1 week while we waited for the correct appliance to arrive. Nevertheless, this unit worked good and was very spacious.
We are sorry to hear you are having an issue with your washer and understand how upsetting this is for you and your family. Please reach out to us via a private message on GE Appliances social media and include a copy of this review, your model and serial number, address email and phone number. Thank you! Joyce@GEAppliances
Rated 1 out of 5 stars
Good washer needs replaced
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The bearing is broken and it makes it a loud hiss when it runs.
Thank you for reaching out to us! We’re so sorry to hear about this broken bearing! We understand just how frustrating this can be; therefore, we highly recommend scheduling service for your dryer. You can schedule service by calling 1-800-GECares (1-800-432-2737). We’re confident that our technicians can get you taken care of. If you need any additional assistance, please know that you can always reach out to us on social media! Kind regards – Matthew@GEA
Rated 3 out of 5 stars
Worst washer Ive ever used
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Ive tried three times to keave a negative review abiut this washer and they wont publish it. This washer does not clean clothes well on account of there not being enough water. I usually have to wash things three or four times if they are heavily soiled, and the clothes that do come out clean were barely dirty to begin with. Ive had items not even wetted at all since it sprinkles out so littke water. Its a sham.