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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 276 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's huge capacity, excellent cleaning performance, ease of use, and quiet operation. They also appreciate its appealing design, color, and numerous features. However, some users have reported significant issues with the machine's balance and reliability, particularly concerning the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 276 reviews
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    New dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the dryer. Wish there was louder tone for when it's done. Beautiful color. Still learning all the settings.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your review and choosing us for your home! We are happy to hear you like your new unit. This unit has some really great features that you are sure to be impressed with the more you use it. We will take your feedback about the end of cycle sound and send it to our product team so they may take that into consideration when making decisions or improvements on future builds. GE_Appliances

  • Rated 5 out of 5 stars

    Way better than Samsung or LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Much better than the last two top loaders we purchased. Seems to spin more water out of the clothes for faster drying

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job. Good capacity and ease of use. Good.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    GE waranty support sucks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lid busted off from the machine banging into issefl. they replaced it but didnt fix the reason it broke. it broke again 2 month later then the repair man from blue collar appliance said water pump is out. Then GE basically said we didnt know how to load a wash machine and were slamming the lid. DO NOT PURCAHSE ANY GE PRODUCT

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We want to help you with your washer not working properly. Please send us a private message via Facebook, Instagram or X with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace daughters old old washer. She loves it and couldnt be happier. it hold big loads whjch she had all the time. Would recommend it to all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My wife loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my wife and she loves it. Everything about it is great. We got it delivered and set up. The delivery guys explained everything and answered all the questions that my wife had. Great choice getting this from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity, easy to operate settings, works great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is louder than my previous machine. Otherwise it cleans well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this dryer, from the different settings/modes, and that I have never had to restart to get my clothes dried.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave a review. We are glad you are enjoying your dryers features and it’s been drying your clothes quickly as well! We hope you continue to be impressed with your new dryer and that it becomes a favorite in your laundry space for many years. Dianna@GE Appliances GE_Appliances

  • Rated 4 out of 5 stars

    LG WASHER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD. THIS IS THE 4TH WASHER IVE HAD BROUGHT TO MY HOUSE IN 1 MONTH. GE WASHERS ARE TRASH. I HOPE THIS LG WASHER WORKS.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Completely satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. Almost silent and dryers quickly regardless of what setting is used

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      That’s fantastic to hear! We’re thrilled you’re enjoying your new dryer’s quiet performance and fast drying. Thanks so much for choosing GE Appliances! -Kacie@GEAppliances GE_Appliances

  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    NOT GOOD FOR LARGE FAMILIES

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let the size fool you. It is not intended for large loads of laundry. If you have kids that have a tendency to overstuff the machine, do not even think about this machine. It doesn't balance well with bigger loads - even blankets or towels - which causes it to stop spinning and not drain well leaving a sopping wet mess. Upon having a service call, I was told to do very small loads and to always run on the "deep fill" cycle as the "normal" cycle doesn't use enough water to cover a hamper full of clothes. I was told it was the wrong machine choice for my family and I should've gone with a front load instead. It's unfortunate because I consulted a sales rep at BB about a good choice for our large family with lots of wash and was told this was a good one. Apparently, not per the manufacturer rep though. Now I am stuck with a 7 month old machine that I can't wash sheets, blankets or towels with and need to break my hamper into 3 loads to get through a wash cycle. It's under warranty, but "there's nothing wrong with the machine". UGH!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to gather some additional details so that we can provide some further assistance. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your washer. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for this particular machine for weeks. It is quiet and efficient. It took a while to get delivered but it was well worth the wait.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It washes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can wash a large amount of clothing! It is big. Other than that, It is okay. I have been trying different types of loads. Not enough water. Even when you push "deep full.".. idk. Not going to return it though. Going to learn what works best for me.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your feedback! We appreciate you sharing your experience with the washing machine with us. Since this is a high-efficiency model, it uses less water to clean effectively, which may result in a lower water level compared to your previous washer. Rest assured, this is normal and designed to enhance efficiency. GE_Appliances

  • Rated 4 out of 5 stars

    GE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this machine a week ago and so far it has been great,

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear your washer has been great for you! We're confident it will continue to work well for years to come, and we're always available if you ever have any concerns. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Ultimate family set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultimate family washer & dryer set! Wow, even bulky comforters!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE smart washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and works great The size of loads it can do makes it great for a family of 4

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity washer. I like the sanitize cycle. Use it often. It washes very well in other cycles. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I expected! I am still learning all the features, but am over all pleased with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use. Much quieter than old one.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      We appreciate you taking some time to review this washer. We're quite pleased to hear how great this washer is! This unit definitely has some amazing features that make doing laundry a more enjoyable experience. Thanks for choosing GEA to be part of your home! Mike@GEA GE_Appliances