Customer Ratings & Reviews
- Model:
- 93120079
- |
- SKU:
- 6405661
Customer reviews
Rating 4.1 out of 5 stars with 81 reviews
(81 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are positive about the ease of use, dimming capabilities, and LED light feature of the smart dimmer switch. However, customers are negative about the product's compatibility with certain setups, the reliability of the app, and the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation ease, Overall performance
Rated 5 out of 5 stars
Great smart switch if you missing a neutral wire
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised....wanted to install a smart switch but my house doesn't have any neutral wires. Was able to, installation was easy....smart app not so much
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We're happy to hear you were able to install a smart switch into your home. Thank you for choosing GE for your smart home needs. -C by GE Support
- Pros mentioned:Installation ease, Overall performance
Rated 5 out of 5 stars
nice one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice 3 wire switch, but its expensive. there should be cheaper switch. TP link is another good option, other then that it work great easy to use and integrate.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the honest feedback! Thank you for leaving a review. We hope you enjoy your new smart switch. -C by GE Support
Rated 4 out of 5 stars
C by GE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The switch is easy to setup on the app and use, sometimes the app hangs but I’m sure they’ll be updating that as they find out about these glitches. Professional installation is recommended when dealing with 3 way setup.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review! Glad you were able to get your switches setup in our new app. We appreciate the feedback and it will be shared with our development team. -Cync Support Team
- Pros mentioned:Compatibility, Overall performance
Rated 5 out of 5 stars
Great switch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its been great! Works exactly how I needed it to work! Wish it was compatible with Smartthings but its not the end of the world
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Drew, thank you for taking the time to leave a positive review. I'm happy to hear you are enjoying your new smart home lights! Welcome to the GE family. -C by GE Support
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Stylish and functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with google assistant. Sometimes there are issues with the C by GE app not recognizing the device, but even when the app isnt working, the google assistant works.
I would recommend this to a friendBrand response from Cync Support Team
Posted .We appreciate you leaving us this review! Thank you for allowing us to be a part of your Google Home Ecosystem. - Cync Support Team
- Pros mentioned:Installation ease, Overall performance
Rated 5 out of 5 stars
Works awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hesitant at first to buy one but glad I did. Works great and easy to set up and install
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you had a seamless experience getting your lights setup with our new app. Thank you for your review! -Cync Support Team
- Pros mentioned:Installation ease
Rated 5 out of 5 stars
Julian
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and easy to install and use. I like the LED ring light.
I would recommend this to a friendBrand response from Cync Support
Posted .We are so glad you are having an enjoyable experience using your switch! Thank you for taking the time to share your experience for others to consider. -Cync Support Team
- Cons mentioned:Connectivity
Rated 5 out of 5 stars
Smart Buy on a Smart Switch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a three way switch that handles dimming and has smart integration this is a great selection. It configures dimming for all types of bulbs, which is a big deal. No light flicker, smooth operation and easy to setup automation schedules. The only issue is if you lose wireless connectivity the switch flips to a lower dimmer setting. You can manually bump it back up or use Alexa to voice control it to 100%.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking your time in writing us a review we appreciate it so much. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com
Rated 5 out of 5 stars
Pricey but good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for a smart switch that is both three way and doesn't require a neutral and supports LED, this is one of your only options. They know that, so you have to pay for it. It's still a lot less expensive than individual smart bulbs if you have a lot of recessed lights, so worth it.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the honest review and glad to hear that our switches are proving their worth for your smart home. Thank you for taking the time to share your thoughts! -Cync Support Team
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Never Have to Get Out of Bed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, once you figure out the install. You wint have to get out of bed again.
I would recommend this to a friendBrand response from Cync Support
Posted .Thanks for the positive review! We're happy to hear you are loving your new smart switches. If you ever need assistance, give us a call at 1-844-302-2943 and we'd be happy to help. -Cync Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great no neutral motion light switch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great. I put it in my kitchen so the light turns on and off automatically. I can have alexa control it, operate from my phone and more. There is a minimum draw of power required to keep the light functioning so make sure your light bulb or fixture is compatible.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for reaching out to us and leaving us this review! We are happy to hear that you have been enjoying the multitude of ways to control your smart switch! – Cync Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great game Switch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually works better than expected. Bought a total of three to control three banks of lights in the kitchen. You can set up each as part of a group “say Kitchen” to control them all at the same time. I’m using Alexa.. Each one is separate as well and can be turned off and on individually using their individual is; “Island lights”, or “Table Light”. etc
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for sharing your experiences. We greatly appreciate you taking the time to leave a review! -C by GE Support
- Pros mentioned:Installation ease, Overall performance
Rated 5 out of 5 stars
Works well with other components.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works well with other C GE components.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thats great to hear! We thank you for allowing C by GE to be your brand of choice for your smart home ecosystem. -C by GE Support
Rated 5 out of 5 stars
Great smart switch but be aware of setup issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart switch that is easy to connect to Alexa, or just use the GE Cync app. One thing to note is that the setup did not work with my iphone, so I had to use my business android phone, which worked flawlessly.
I would recommend this to a friendBrand response from Cync Support
Posted .Poppy, thank you for taking the time to leave a review! We are glad to hear that you find the Cync app easy to use with your Cync smart switch. The app is compatible with both iOS and Android. If you would like any assistance setting up the Cync app on your iPhone, please call us directly at 1-844-302-2943. A member of our team would be more than happy to help. -Cync Support
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Pretty cool
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to get to work with alexa and dim . Had it once and then a day later it would only turn on and off , I played with it several times over weeks and finally got it to dim . So far so good for a few weeks now. So hopefully we're all good . Works great when it works.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Erik, sorry for any difficulties you faced getting your switch setup. If you need any assistance please feel free to reach out to us directly at 1-844-302-2943 or email help@cbyge.com. -C by GE Support
Rated 5 out of 5 stars
Perfect for older houses with no neutral wire
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for older houses with no neutral wire. Installed to control my garage light so I no longer have to question weather I turned it on or off when I am already upstairs. Perfect for my needs.
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear that you are loving your new 3-Wire Switch! Thank you for taking the time to write this review. 'Cync' is glad to be your Smart Home brand of choice. -Cync Support Team
Rated 4 out of 5 stars
Kids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using for awesome things in children’s rooms!!!!!!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thats great to hear! We hope your family continues to enjoy their new lights. Thank you for leaving us a review! -C by GE Support
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy to set up and get going and app connected without any issues. Really like the LED ring light option depending on what room it’s installed in. Reacts quickly to voice commands
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you had an overall smooth experience getting setup with your new smart switch. Thank you for taking the time to leave a review! -C by GE Support
Rated 4 out of 5 stars
Smart Switch -- No Neutral Wire Required!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Smart Switch. My condo didn't have a neutral wire which is typically required to install these switches but this GE model doesn't require one. I was also very pleased with the software interface to control the switch.
I would recommend this to a friend- Pros mentioned:Installation ease
Rated 5 out of 5 stars
Simple and Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick Easy Setup. Would definitely recommend if you don't have a neutral wire. Even someone with little electrical experience can set this one up.
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear that you had a seamless experience getting your switch set up! Thank you for leaving a positive review for the community to consider, and thank you for considering Cync for your smart home needs. -Cync Support Team









