Customer Ratings & Reviews
- Model:
- PTW605BPRDG
- SKU:
- 6472682
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, ease of use, and large capacity. Many appreciate its ease of operation and the spaciousness it offers for laundry. However, some customers note that the washer can be noisy and that the spin cycle and balance could be improved. Issues with drainage have also been reported by a few users.
This summary was generated by AI based on customer reviews.
Best washer I ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine, it’s the best one I’ve personally ever had, love the connectivity aspect through the SmartHQ app. Helps to make sure you don’t forget about you’re laundry
I would recommend this to a friendGE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love this machine from Best Buy and very satisfied with my purchase too...it is so big and spacious inside way better than my other machine and I am saving more energy too which is a Plus For Me
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to share your review. We are so pleased to hear you are loving your new washer. This is a great model with amazing features and we are glad you are pleased with your purchase. Saving energy is on this model is also a win-win! If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA
Great color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. Works great I really like all the features and Wi-Fi.
I would recommend this to a friendBrand response from GE Answers
Posted .We're so glad to hear you're enjoying your washer, and appreciate its features and WiFi connectivity! We always want to provide a quality product and great experience, and we're confident the washer will serve your needs well for many years to come.
It's perfect I recommend it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect, I recommend it the application works perfectly with the code it comes with, you can send it to work, in short, I recommend it
I would recommend this to a friendTotally happy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this going on two years still operates like a new one and we wash two to three loads a day
I would recommend this to a friendGood machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine , soo far , no complains , I definitely recommend
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and are so happy to hear you're pleased with your new washer. Thank you for your recommendation! If you have any questions, please let us know. We are here to help! Joyce@GEA
- Cons mentioned:Spin cycle
Worse Purchase Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it zero stars I would. Owned it less than a month and it is already broken. Will not spin and keeps making a clicking noise over and over again. Completely my fault I did not get the Best Buy warranty because we did not expect it to last less than a month. Now we have to wait over a week to get someone to look at it. Back to the laundry mat we go because we can not go without clean clothes. So not only are we out almost $1500.00 that we paid for the set now we are out money to go elsewhere to get our clothes washes.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Our apologies that your washer is not functioning properly. We understand how much disappointment and frustration this situation has caused. We appreciate your patience during this time, and we're confident our certified GE Appliance technician will do everything possible to resolve this problem. Please reach out to us on social media if you need further assistance. Warm regards. -Don@GEA
Laundry room essential
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hadn't had a top loader washer in over 20yrs,i can honestly say i love my new GE Profile Washer.
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you putting your trust in us and being a valued GE Appliances customer. This unit has some really great features and are glad you are enjoying it so far. We think you will continue to be impressed with this amazing washer for many years!
- Cons mentioned:Noise level
Good washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but it is loud, and I wished it added more water
I would recommend this to a friend Ge dryer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had less than a year anf already not drying properly. Lint trap catches lint outside of the tray and dispenses lint on clothes. Purchased with washer in place of a set 13 years old and that dryer worked better
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend checking out our article titled "Dryers Excessive Lint" on our GE Appliances website for guidance on resolving this issue.
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer. I also learned that it’s has wifi and I downloaded an app and added my washer and it tells me how many times I washed and how much time I have left .
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to contact us with your review. We are glad that you love the water features that your washer unit provides! It lets us know we are on the right track to providing quality, convenient products for our customers. If you need anything else in the future, please let us know. All the best! Dianna@GEA
Good buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, no complaints. I have had no issues since my purchase
I would recommend this to a friendGreat washing machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, no complaints at all. It does it’s job and the features are great
I would recommend this to a friend- Cons mentioned:Noise level
Bad experience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended!!! Exactly one month after delivery the product stopped working, does not complete cycles and makes a frightening noise, can not use it, and manufacturer’s warranty, because Best Buy only offers 15 days, assign me an appointment for three weeks for the technician to come to evaluate the machine. Imagine three weeks without washing clothes!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to contact us with your review. We are sorry to hear that your washer unit stopped working and understand your frustration. We heop it has since been resolved but if not we would suggest calling our service line and having one of our technicians come out to see your unit. We will list the phone number below.
GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
We hope this helps! But if there is anything else we can help with please let us know. All the best! Dianna@GEA
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently moved into a house with some old washer and dryer and previous owner was a disgusting scumbag. The inside of the washer was filled with tons of dog hair.
I would recommend this to a friendBrand response from GE Answers
Posted .Oh no! Sorry to hear that! We are thrilled though that you chose us to replace the bad units you had in your home and hope that you are loving your new GEA washer so far. We are here if there is anything else you need in the future. Sincerely- Dianna@GEA
Had to get new washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I had to get a new washer and my old one was Samsung. This was the closet thing to it in my price range.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love i can control settings and the see through lid is amazing
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Awesome delivery & installation. Installers removed old washer and installed the new one very quickly. Excellent job. I highly recommend Best Buy.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - we appreciate you taking the time to write a review on your beautiful, new GE Profile Smart Washer! It’s great to hear that you’re loving your new appliance and of your positive experience with delivery and installation. We’re confident this washer will continue to impress for years to come. Thanks for becoming a part of our GEA Family and feel free to reach out anytime if there is anything we can assist with. All the best! Lauren@GEA
- Cons mentioned:Balance
No bulky items
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst washing machine I’ve ever owned. It can not handle bulky items that throw off the balance. Even after adjusting the items in the washer by hand it still is off balance. Towels, blankets, jeans, jackets this machine is incapable of rise and spin and balancing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear your washer is having trouble balancing. We encourage you to review the loading guidelines on page 13 of the Use and Care Manual. The Use and Care Manual for your unit can be located in the "From the Manufacturer" section of this product page. If these tips don't solve the issue you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further, if needed.
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine for the price. Lots of settings to choose from so you definitely need to read the manual. Looks nice in a laundry room.
I would recommend this to a friend