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Customer Ratings & Reviews

$699.99
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The comparable value is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,667 reviews
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nosy at start and no charm when done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer to replace the old one. The display panel stop working. I love the color BUT when it starts it makes lots of loud sound. Like the gears are connecting but they are. It works. Also when the washer finishes there no beep or charms to indicate it finished.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to help you with the noise level you're experiencing. Page 24 of the Use and Care manual provides detailed descriptions of normal operating noises. You can find the Use and Care Manual in the "From the Manufacturer" section of this product page. If this is not what you're experiencing from your washer, please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. We will also be sure to share your feedback on the lack of an end-of-cycle signal with the proper teams. GE_Appliances

  • Rated 5 out of 5 stars

    Gets grease smell out of clothes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son works in a restaurant and at the end of the day, he smells like grease. He lives in an apartment and the complex has commercial washers. Those washers never got the smell out. When we bought this washer, we told him to try it, and he was so impressed that it took all the grease smell out and left his clothes smelling great. Love this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great washer at an attractive price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this machine for under a month, but we like it a lot. It isn't like any other washer we have ever had before. It has built-in provisions to save on water and electricity. It's extremely flexible and easy to use. And It does an excellent job washing clothes, which is what we bought it for. We have used GE appliances for years and have a very good opinion of them. They work well, and they tend to last!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to send us your review and being a valued GE Appliances customer. We're glad to hear this unit has been easy to use and you are happy with its wash performance .We know the more you use this unit the more you will be impressed with its amazing features! GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well . I like the WiFi features. It has so many wash settings that can be downloaded

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works good!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good would definitely recommend to other people.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Plenty of space for large items like sheets, comforters, etc. Easy controls.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This is a great washer model with a large 5.0 cu. ft. interior capacity. Not only is the interior capacity large enough to fit your bulky items and bedding, but it was designed with an easier accessed capacity. Enjoy the large capacity while being able to easily reach the bottom of the washer! We're confident this model will continue to be an asset in your laundry routine for years to come. GE_Appliances

  • Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a couple of weeks. Working great, the agitator cleans much better than the previous machine we had with impeller. Hopefully the tech keeps the mold-mildew out. 5 stars because it’s doing exactly what we expected and cleaning clothes that were not getting clean before we got it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed wrong.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is good. Very disappointed with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this washer easy to use and cleans very well. Live the delay start, and the different settings to clean. Best Buy did a great job on install.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large capacity and gentle

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our LG washer has run well for us for over a year now. It fits a lot and balances it quite well. I like the clear lid and the setting options. I don’t really like the sounds the control panel makes and choosing the settings is a little annoying since you have to press to cycle through again instead of going up and down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Karenm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is user friendly and does a great job cleaning our clothes.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Spin cycle

    Rated 3 out of 5 stars

    Loud and long cycle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as quiet as I thought it would be. The cycle is longer than I thought and it doesn't default to maximum spin so it can be necessary to do a spin and drain cycle after completion of wash cycle.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend that you review the "Sounds" section on pg. 24 of the Owner's Manual for a description of the sounds you may hear. GE_Appliances

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Best washer ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big loads this machine can handle! I can wash my king size quilt with no problems now! This machine is so easy to use! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile washer is a great product! It is very quiet and easy to use. The WIFI feature and scheduling capabilities make it very user-friendly. We have already recommended this product to multiple people.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is HUGE!! So far I’ve been so happy with this purchase. It cleans my clothes so good and so much space for detergents! Couldn’t be happier

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, I splurged and purchased this for my own birthday present and I’m so happy i did. It’s sleek looking as my laundry room is in my kitchen so i struggles with it being an eye sore to look at with my old appliances. A nice big and quiet machine! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new washing machine. It is very quiet and is large to wash a large load. What I don’t like about it is that it automatically goes to hot water and there is no indicator that the wash is complete.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that you're very happy with your new washer! The large capacity really does come in handy for large loads. Thanks for the feedback, that we'll be sure to share with the product design team! GE_Appliances

  • Cons mentioned:
    Agitator, Noise level

    Rated 3 out of 5 stars

    LOUDER THAN EXPECTED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st WASHER WITH NO AGITATOR...SURPRISINGLY LOUD. AND BEWARE THAT THE PAINT FINISH IS VERY DELICATE. WILL SCRATCH EASILY. AND YOU HAVE TO READ THE FINE PRINT IN THE INSTRUCTIONS TO USE THE DEEP WASH FEATURE. LONG WASH CYCLES WITH THE IMPELLER SETUP.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the "Sounds" section on pg. 24 of the Owner's Manual for a description of the sounds you may hear. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Fast and thorough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great wash and large loads. It has been put through the test with 4 people and 2 being athletes. It is rather loud because it clicks when shifting through cycles.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's great to hear your washer is handling heavy loads and keeping up with your household’s needs! You can count on it to continue delivering reliable performance for years to come. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    Large capacity and great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. The only thing that I am NOT a fan of, is the fact of it going off balance with large loads. It will correct itself most of the time. Cleans clothes very well and is a great size! Also love that I can connect it to my phone and it will let me know when the laundry is done.

    I would recommend this to a friend