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Customer Ratings & Reviews

$699.99
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The comparable value is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,667 reviews
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ge Profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good so far, it cleans well, and it holds a lot of cloths. I've had it for 2 weeks and the only con is how loud it is. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great Washer So Far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy about this purchase. We have had a front loading unit for many years and decided to go to a top loading. The washer is huge inside and looks great with the matching dryer. We have been able to feel the difference from our previous machines compared to these ones. The clothes feel a lot cleaner and smell cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. Finally, have the matching set. Its super easy to use and keep clean. The automatic dispenser is a time saver.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, my wife is really happy with this washer machine. I really recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    My digital machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work just a little noisy but not disturbing love my new washer

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good and loud washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer washes well and uses less water. My issue is that the washer is loud.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought washer and dryer I really love them both, very specious, I am very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this color! But not only the color the efficiency of the pair. We also love the smart hq app that’s compatible with these washer and dryers. Best purchase we have made in a while!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, GE makes great appliances and the Best Buy team was a pleasure to work with and delivery was a snap.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast service employee's were fast to help me highly recommend it to my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy - Solidified

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My entire purchase and delivery process was absolutely outstanding. My sales person, “Igball” - at your Fair Lakes location - was the epitome of professionalism, knowledgeable, kindness, courteous and assisted me in making the best decision for me. Also, the delivery personnel (William and Luis) were nothing short of amazing. Not only did they display the same qualities as Igball — they were on-time, efficient, careful, respectful, friendly and well equipped for the job. This was one of the best service experiences I have had in a very long time. Thank you for all you do to ensure the quality of your brand.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. Roomy, makes the clothes smell good and does a great job cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good washer and quite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice capacity. Easy to use and quieter than expected. Not overly complex to use with dials and buttons.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! It’s nice that it is a smart washer without breaking the bank. It’s neat that it tells you your wash will be done in 5mins & when it’s complete. I do find when it starts it’s kinda of loud when it sensing, but after it’s not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Perfect Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new washer when I moved into my new house and this one is perfect! It fits all my dog’s blankets with ease and since the drum is so large, I’m doing significantly less laundry than I used to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelent Washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mom, she's really happy with this Washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    It's Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity; it's big enough to wash a queen sized comforter. I do wish you had more control of how much water can be used per cycle though.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear that you’re loving your new washer and that it’s large capacity is helping with your everyday washing needs. If you prefer to have a higher water level, you can use the “Deep Fill” feature which adds 3 gallons of water to the wash load if pressed once or can provide the deepest fill possible if held for 3 seconds. To learn more, see the Deep Fill section on page 14 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the Best Buy product page. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good size washer and best of allow price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great GE washer, very happy with this purchase.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for the feedback. We're so glad to hear you're pleased with your new washer. This unit is simple to use and gets the job done. We hope you will enjoy it for many years to come. GE_Appliances

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is slightly noisy, the capacity is awesome.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there – We’re happy to know that you're enjoying the capacity that your washer offers! At the same time, we’re also sorry that the noise level for this washer hasn't met your expectations. Modern washers and dryers will generate certain sounds/noises due to the nature of their design, and you can learn more about those sounds by reviewing page 24 of the owner's manual. Thanks for your time and have a wonderful day! -Don@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great instillation team; I high recommended the installation and haul away! Lots of space and not noisy!!!

    I would recommend this to a friend