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Customer Ratings & Reviews

$699.99
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Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,667 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ear lugs, please.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine actually does all that it says and is especially good at getting most of the water out of the fabrics; however, in doing so it tends to make a lot of noise as it bounces around the room. It’s a bit embarrassing when company is here.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are happy to hear your washer is working well and cleaning your clothes. However, we are sorry you're having this experience with your being extra loud. It may be getting out of balance. All GE Appliances washer tubs move freely within our exclusive auto balance suspension system. It is a rod and spring floating suspension, designed to withstand extensive out of balance situations without the need for an "out of balance" switch. During an out of balance load, the basket is allowed to "float" forward and backward, side to side, and up and down, yet it never touches the floor nor is it even connected to the floor. As a result, the clothes basket can move freely, and this is normal. Note: The more the legs are extended, the shakier the washer will be during operation. We have some Anti-Vibration Pads that may help with this issue. Please check our site for these or reach out to our GE Parts team. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very Nice Washing Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of this washing machine! I wanted a machine that did not have the middle agitator in it because I have large comforters I wash every week. The capacity is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets clothes clean. Super quiet operation. Fast cycles keeps loads moving

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ph. D. Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is efficient in getting clothes clean. However, it has too many choices and it takes time to adjust each cycle to my preferences. I joke you need a P. D tto operate it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad that you're enjoying your new washer! If you have any questions on how to operate it, or about the amazing features it has, please don't hesitate to reach out via private message on social media. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new GE Profile rocks! I also appreciate the feedback from the sales associates and their honesty with our product questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price, Best Quality!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally just recommended this wash to my best friend. And now she purchased one too! I recommend GE all the way! They are amazing! And this washer is TOP OF THE LINE at a great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer! Few minor things to consider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer itself. It does a great job washing the clothes. The drain hose is too short and the detergent trays hold water after the wash cycle is complete.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sad Face

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was purchasing a brand new quiet washing machine. But this machine is so loud that I am afraid of waking up my neighbors. I saved for a long time for this purchase and feel totally let down.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to help and provide some information. We have an overview of sounds you should expect from this washer in the manual on page 28 that you can view on the website if you go to the “Features” tab and then scroll down to “Manuals & Guides”. If the noise you hear is not that of a normal sound, we would recommend reaching out to our Bodewell service team so they can come to inspect your unit. They can be reached at the phone number here- 1-833- 4BODEWELL. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washing Machine!!!! Pretty Quiet and Great doing what it’s meant to do and that’s washing clothes. The Agitator is a plus if you want clean clothes. Easy Controls with enough space for heavy loads of laundry. Also capable to link to wifi using the Smart HQ App. Overall until now Great Washing Machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes good, wasn't sure about it without the agitator but it does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans wonderfully.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still experimenting with ALL of the options! The cleaning is so much better than my old washer. What used to require spot attention, doesn’t even require to get clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear your new washer is delivering such impressive cleaning results! It’s great that you’re exploring all the features—it sounds like it’s already making laundry day a lot easier. Thanks for the positive feedback! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great washer if you have a big family. I’ve had the washer for a little less than a month and have been overall pleased with the results. It’s quite, and I love the notifications the app and Alexa gives me. As long is you balance your clothes in there right, you shouldn’t have any issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. I read some reviews on it being a bit loud. But it doesn’t bother me. It washes clothes really well. The only thing I would recommend is maybe making a better tray for detergent. Hard to put scoops in and if you pull it out too far it just falls off. So you have to line it back up and put it back in.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Must have ! 5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have ! Great cleaning power and high capacity . Much better from the previous generation GE machine we had .

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Wow, it’s great to hear that you love this beautiful GE Profile High-Efficiency Washer as much as we do! From the great cleaning power to the high capacity - we agree that this washer is a must have. Thanks so much for being a part of the GE Family and feel free to reach out anytime if there is anything we can assist with. Have a wonderful day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer. Best buy was great with delivery and install.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    GE Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, sleek style, easy to use. All clothes and towels come out very clean and not tangled

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Noise level

    Rated 3 out of 5 stars

    Would definitely go with something else

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud and gets off balance a lot. If it wasn’t such a pain to return I would definitely go with something else.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds".

      For help with the balancing concern, please make sure washer is properly leveled with all four legs firmly on the floor. Also, try not to overload the washer with your loads. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great value washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, not too loud with agitation, fills fast with the exception of efficiency mode. Only recommend using efficiency mode for very light loads, as there’s not much water dispensed in this mode.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for taking the time to share your positive experience with this washer. We're delighted to hear that this model works well and operates quietly during agitation. Your insights into the efficiency mode are particularly helpful for our community. We appreciate your recommendation to use efficiency mode for lighter loads due to the water dispensing characteristics. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your satisfaction and strive to provide excellent products. Thank you for choosing GE Appliances; we look forward to continuing to meet your expectations. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large capacity is nice for linens

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity of this washing machine. It can handle guest sheets and towels in one load and seems to do a good job of cleaning even without a center agitator. Too soo to comment on durability.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Thank u

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome and alot of room. Very quiet and efficient

    I would recommend this to a friend