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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 313 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, ease of use, and large capacity. Many appreciate its ease of operation and the spaciousness it offers for laundry. However, some customers note that the washer can be noisy and that the spin cycle and balance could be improved. Issues with drainage have also been reported by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 313 reviews
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Worth the purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Easy to use and I love the various wash cycles. I am able to wash a queen size comforter with ease and it gets it really clean. I wish it were a little quieter when in use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Better Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the better deal for the top load washer. After use of 2+ week using regular cloth and some big items, I am very satisfied with the wash. It washes all the cloths very nicely. Easy to setup different temperature and washing cycle. I would recommend for top load washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love Love Love!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for about 8 months now, we do a ton of laundry! At first I started to return it because there was barely any water filling up, but then I figured out you have to put it on “bulky” cycle and I believe a deep water option and my clothes now are submerged in water and get soooo clean!! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Washer is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has some updated features that are easy to understand and use. The color is very beautiful. This has a very large internal capacity that can fit a king size comforter depending on thickness. I highly recommend and truly hopes that it keeps working at its best.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how large of loads I can put in the washer. I love all the options I have. I am never disappointed with the wash

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear that you love the performance, and large capacity that your new washer offers! Make sure you download the SmartHQ app to take advantage of the smart benefits. For more details, please review the support article on the GE Appliances website titled: "Smart Washer - Benefits of SmartHQ App." Thanks for taking the time to share your feedback, and for being part of the GE Profile family! GE_Appliances

  • Rated 5 out of 5 stars

    Great Washer – Powerful, Smart, and Easy to Use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really happy with this GE Profile washer. It works great and looks sharp — the Diamond Gray color gives it a nice modern touch. It’s hard to find a washer these days with a real agitator that actually cleans your clothes well, but this one does the job! The Smart Wash features are simple to use, and I like the extra reach design that makes it easier to load and unload. Clothes come out clean every time, and it runs quieter than I expected. Definitely recommend if you want something efficient and reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Gotta be smarter than a smart clothes Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I figured out how the machine works, it is just fine. However, the first couple of times I had to rely solely on the manual. I don't like the fact that I can`t see any suds... guess I am old school. It does make noise but I've gotten used to it now. I've had my washer for about a month now,. I don't like the fact that you can't regulate the water is in the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Needed an upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to upgrade washer size and efficiency (old machine was 10 years old). This machine is big enough for a king size comforter, but still fits nicely within our relatively narrow laundry room. It has a bevy of settings, some of which we haven’t used yet. It’s quiet and efficient.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are very happy to hear that you are pleased with your new washer and its impressed you so far. We strive to providing great quality, affordable products for our customers so your feedback means a lot to us. We hope you continue to enjoy this unit for many years. If you need anything else in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Sleek, but missing quality of life design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious washer even with agitator. Washer has tons of wash settings which is great. If you use a setting that maximizes the water that is used some water leaks out the bottom. Fixed by not using a max water wash setting. It does get quite loud when its weighing the contents of the wash and can stay loud depending, but we also arent used to having the washer on the first floor, (had a different one in basement before)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Family Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not be more please with this washer. It's sturdy and quiet and does a great job on our laundry. The extra capacity is a big help, and the controls are clear and intuitive

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has a huge load capacity. It fits almost 2 loads of my previous washer into one load and gets the clothes clean. Its quieter than my old one and I like the ease of the different settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Large loads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can fit a lot of clothes in this machine. My only drawback is that it is a little loud. I thought it would be quieter

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not so excellent out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The out of the box claimed in excellent condition but has a large dent on the right side, that when it is in heavy spin causes it to pop and makes a huge noise. Other than that it washes great, easy to use and i love the compartment to put my pods and fabric softner in. Keeps it clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're happy to hear that you're loving the performance and features that your new smart washer offers! Thanks for the feedback about the noise level during spin cycle, that we'll be sure to forward to our product development team. We appreciate you being part of the Profile family! Take care. -Don@GEA GE_Appliances

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an extra washer in lower lever for guest rooms. Large capacity for sheets, towels and blankets. Has agitator so not as quiet as my other washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there,

      Thank you so much for sharing your review. We're quite happy to hear that your washer is working well. Hopefully you've had that chance to connect to the app and use some of the smart features. Let us know if there's any questions you may have. Mike@GEA GE_Appliances

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is HUGE and cleans the clothes very well. Lot's of custom cycles and the app is nice to let you know when the wash is done!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Good Washer for what i paid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and although it kinda takes a while to clean clothes, it does it quite well so no problem there.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I was a little scared when reading reviews about how loud it is. I don’t have that issue with mine. Quiet and my clothes come out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full capacity, easy to use, great value for your buck and quiet

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings, thanks for taking the time to write a review! We're glad that you're enjoying your new washer. We wish you all the best! - Don@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey all This washer will wash large loads . Machine is a little noisy. This machine washes well. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Gets grease smell out of clothes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son works in a restaurant and at the end of the day, he smells like grease. He lives in an apartment and the complex has commercial washers. Those washers never got the smell out. When we bought this washer, we told him to try it, and he was so impressed that it took all the grease smell out and left his clothes smelling great. Love this washer.

    I would recommend this to a friend
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