Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, ease of use, and large capacity. Many appreciate its ease of operation and the spaciousness it offers for laundry. However, some customers note that the washer can be noisy and that the spin cycle and balance could be improved. Issues with drainage have also been reported by a few users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 365 reviews
Pros mentioned:
Cleaning performance, Ease of use
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Great machine
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall great machine. Cleans great and easy to use.
Very loud though, so only 4 stars. Would be great for a basement or isolated laundry room.
I would recommend this to a friend
Pros mentioned:
Capacity
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Worth the purchase
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washing machine. Easy to use and I love the various wash cycles. I am able to wash a queen size comforter with ease and it gets it really clean. I wish it were a little quieter when in use.
I would recommend this to a friend
Cons mentioned:
Balance, Spin cycle
Rated 4 out of 5 stars
great washer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
love it quiet the only thing i haven't understood is why it doesnt add enough water i think on the other settings other than bulky the sense slowly spins clothes but im afraid they will get ruined especially with out water i don't know if its me or the washer it some times become unbalanced
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello- We appreciate your purchase and are glad to hear you are loving your new washer. This is an excellent model and we are happy to help! It is recommended to use the Deep Fill and the Deep Rinse to get the most water into your washer. Selecting Bulky may help! All GE Appliances washer tubs move freely within our exclusive auto balance suspension system. It is a rod and spring floating suspension, designed to withstand extensive out of balance situations without the need for an "out of balance" switch. During an out of balance load, the basket is allowed to "float" forward and backward, side to side, and up and down, yet it never touches the floor nor is it even connected to the floor. As a result, the clothes basket can move freely, and this is normal. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Pros mentioned:
Cleaning performance, Color
Cons mentioned:
Noise level
Rated 4 out of 5 stars
GE Profile washing machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the color. Washes great. My only complaint is that it's somewhat noisy. But overall i like it.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Better Top Load Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is one of the better deal for the top load washer. After use of 2+ week using regular cloth and some big items, I am very satisfied with the wash. It washes all the cloths very nicely. Easy to setup different temperature and washing cycle. I would recommend for top load washer.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Washer – Powerful, Smart, and Easy to Use!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been really happy with this GE Profile washer. It works great and looks sharp — the Diamond Gray color gives it a nice modern touch. It’s hard to find a washer these days with a real agitator that actually cleans your clothes well, but this one does the job! The Smart Wash features are simple to use, and I like the extra reach design that makes it easier to load and unload. Clothes come out clean every time, and it runs quieter than I expected. Definitely recommend if you want something efficient and reliable.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
better the front loader!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got a great price through Best Buy outlet. Been using it for a couple weeks now, does a better job on my front loader we replaced it with. Much easier to load as well. No moldy smells, like you get from the front loader. Would recommend
This reviewer received promo considerations or sweepstakes entry for writing a review.
The GE Profile washer is really efficient. Large capacity. Super easy to use! Laundry comes out so clean and fresh! The Best Buy Installers were so skilled, really nice, super efficient. Excellent job! :) Thank you!
We’re thrilled to learn that you’re enjoying the large capacity and the user friendly controls that your new GE Profile washer offers! We strive to make sure our products are made with the best quality for our consumers. Thanks for your positive feedback!
Pros mentioned:
Capacity, Cleaning performance
Rated 5 out of 5 stars
Best purchase
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love how large of loads I can put in the washer. I love all the options I have. I am never disappointed with the wash
I would recommend this to a friend
Brand response from GE Answers
Posted .
We're thrilled to hear that you love the performance, and large capacity that your new washer offers! Make sure you download the SmartHQ app to take advantage of the smart benefits. For more details, please review the support article on the GE Appliances website titled: "Smart Washer - Benefits of SmartHQ App." Thanks for taking the time to share your feedback, and for being part of the GE Profile family!
Pros mentioned:
Cleaning performance
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Love Love Love!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had this for about 8 months now, we do a ton of laundry! At first I started to return it because there was barely any water filling up, but then I figured out you have to put it on “bulky” cycle and I believe a deep water option and my clothes now are submerged in water and get soooo clean!! I love it!
I would recommend this to a friend
Pros mentioned:
Color, Ease of use
Rated 5 out of 5 stars
Washer is awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer has some updated features that are easy to understand and use. The color is very beautiful. This has a very large internal capacity that can fit a king size comforter depending on thickness. I highly recommend and truly hopes that it keeps working at its best.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Sleek, but missing quality of life design
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Spacious washer even with agitator. Washer has tons of wash settings which is great.
If you use a setting that maximizes the water that is used some water leaks out the bottom. Fixed by not using a max water wash setting. It does get quite loud when its weighing the contents of the wash and can stay loud depending, but we also arent used to having the washer on the first floor, (had a different one in basement before)
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Gotta be smarter than a smart clothes Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Once I figured out how the machine works, it is just fine. However, the first couple of times I had to rely solely on the manual. I don't like the fact that I can`t see any suds... guess I am old school. It does make noise but I've gotten used to it now. I've had my washer for about a month now,. I don't like the fact that you can't regulate the water is in the machine.
I would recommend this to a friend
Pros mentioned:
Capacity, Cleaning performance
Rated 5 out of 5 stars
Needed an upgrade
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We needed to upgrade washer size and efficiency (old machine was 10 years old). This machine is big enough for a king size comforter, but still fits nicely within our relatively narrow laundry room. It has a bevy of settings, some of which we haven’t used yet. It’s quiet and efficient.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello- We are very happy to hear that you are pleased with your new washer and its impressed you so far. We strive to providing great quality, affordable products for our customers so your feedback means a lot to us. We hope you continue to enjoy this unit for many years. If you need anything else in the future, please let us know. Sincerely- Dianna@GEA
Pros mentioned:
Capacity, Cleaning performance
Rated 5 out of 5 stars
Great Family Washer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We could not be more please with this washer. It's sturdy and quiet and does a great job on our laundry. The extra capacity is a big help, and the controls are clear and intuitive
I would recommend this to a friend
Pros mentioned:
Capacity, Ease of use
Rated 5 out of 5 stars
Great washing machine
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washing machine has a huge load capacity. It fits almost 2 loads of my previous washer into one load and gets the clothes clean. Its quieter than my old one and I like the ease of the different settings.
I would recommend this to a friend
Pros mentioned:
Capacity
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Large loads
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You can fit a lot of clothes in this machine. My only drawback is that it is a little loud. I thought it would be quieter
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 3 out of 5 stars
Not so excellent out of the box
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The out of the box claimed in excellent condition but has a large dent on the right side, that when it is in heavy spin causes it to pop and makes a huge noise.
Other than that it washes great, easy to use and i love the compartment to put my pods and fabric softner in. Keeps it clean.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello - We're happy to hear that you're loving the performance and features that your new smart washer offers! Thanks for the feedback about the noise level during spin cycle, that we'll be sure to forward to our product development team. We appreciate you being part of the Profile family! Take care. -Don@GEA
Pros mentioned:
Ease of use
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Great washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer is a bit noisy but I love it. Easy to use. I have not read the booklet to set up wireless yet but can't wait until I do.
We’re thrilled to hear you love your washer and have found it to be easy to use! Regarding the noise, you may want to make sure the unit is level to cut down on any extra vibration that may be adding to the noise level. We also have information on what noises the machine may make on page 28 of the manual, which you can view on our GE Appliances website when you look up the model number and go to the product page. The manual has details on setting up the WiFi connection on page 19 as well. If you need assistance with the process, you can reach out to our Connected Home Support Line at 1-800-220-6899; they’ll be glad to help.
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Could use an owner’s manual
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There was no owner’s manual with this machine so I looked up some YouTube videos. I still have questions which I will research when I have time. The machine uses very little water so I am not clear how much detergent to use. It does seem to do get the clothes clean so all is well.
We know how useful a manual can be when you’re getting used to an appliance. We have the manual available on our GE Appliances website when you look up the model number and go to the product page. We do expect the washer to use less water than older models; the Department of Energy has changed their standards regarding allowable water usage over time, and our load sensing technology provides the optimum amount of water based on the load. The wash performance is not negatively impacted. The manual does discuss detergent, and we would recommend following the detergent manufacturer’s suggestion regarding the amount to use. If you have any other concerns or questions we're always glad to help, and we’re confident the washer will continue to perform well for you for years to come.