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Customer Ratings & Reviews

$699.99
Save $245
The comparable value is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the product's generous capacity, overall strong performance, and ease of use. However, some customers have raised concerns about its noise level, tendency to go off balance, and issues with the spin cycle, with a few also noting the absence of a center agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,667 reviews
  • Rated 5 out of 5 stars

    Washer is solid! What you expect from GE.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! The washer has been great so far! Washes clothes like you want spins out pretty quiet compaired to some. The Gray color is very nice and we love the glass top. Nice to glance to see if there is something in the washer without having to open it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the set and it is by far the best washer and dryer set we have ever bought!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Only had it for a few weeks but its wirking great. It is a little loud but thats about it. I bought it ti replace a 3 year old maytag that brike for the third time. FYI never buy a Maytag they're horrible.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to leave your feedback and that you chose us for your purchase. We are always looking for ways to improve or make changes when necessary so we appreciate you bringing the noise to our attention. We hope your unit continues to impress you for many years! GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EXCELLENT CHOICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS WASHER AS IT WAS ON SALE AND PURCHASED ALONG WITH THE DRYER, SO FAR I HAVE NO COMPLAINTS. I WOULD DEF RECOMMEND THIS PAIR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this washing machine stylish, it is cost efficient and does a fantastic job of cleaning clothes. I’m so proud of my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST MACHINE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after having a machine for 17 years i decided to finally upgrade and it was the best thing i did ! great machine ; washes great and quiet which i love . highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Super Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the option to choose what laundry I am washing for the day. I also like being able to control the size of the load. But, on the other hand, it is a bit noisy and does its job of cleaning the laundry.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you like the washer! Thanks for sharing and have an amazing day. -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but I'll never buy another appliances from Best Buy. Took over a month to bet and then not delivered. Total Nightmare.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If you have not done so already, we encourage you to reach out to Best Buy by calling 888-237-8289 to discuss this further. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff. Purchased online before the store opened and the item was ready at the opening. Great deal on open box

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're happy to learn that your beautiful washer is working well! Make sure you take advantage of the smart features by downloading the SmartHQ app. For more details, please review the support article on the GE Appliances website titled: "Smart Washer - Benefits of SmartHQ App." We're confident this machine will continue to be a great addition to your home for many years! -Don@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great all-around washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the display of minutes remaining. It’s a great all-around washer. Gets clothes nice and clean. It’s a little noisy but we don’t notice if the laundry room door is closed.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Excellent Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, no agitator so it will not damage my clothing, very quiet, easy to use controls. You can use detergent or pods.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective cleaning ,Quiet and easy loading and advance features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE profile washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes are coming out extremely clean. I'm very happy with this product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE PROFILE WASHING MACHINE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have no problems with my new washer. The delivery was excellent! Hard working prople!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing your positive experience! We're glad to hear your new washer is running smoothly and that your delivery experience was handled by a dedicated team. If you’d like to share your positive delivery feedback with Best Buy, you can visit the Support Center at the Best Buy website or call 1-888-BEST BUY (1-888-237-8289). Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    GE PROFILE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my machine, wash very good and its super quiet. Alejandra

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extremely happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the space and ease of use wirh the machine. Being able to also connect it to my wifi and phone and getting notifications when its done is extremely great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for bulky items and also enjoy the smart function to make sure family members don’t leave wet clothes in the washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how clean everything gets! It was a package deal with the dryer.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud, but Works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work, but they are loud. We ended up returning them within 2 days because they were so loud and leaving a lot to be desired for the price. We swapped them for Samsungs that are silent in comparison.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret to hear that you had to return your new unit. We do hope that we can earn your trust back in the GE Appliance brand in the future as this is not what we would normally expect out of our appliances. We take your feedback seriously and will use this to help us make changes or improvements to our units moving forward.Dianna@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is super easy to use. Its very good at getting rid of the stink from the clothes and stains are removed! Love that its simple.

    I would recommend this to a friend