Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$699.99
Save $245
Comp. Value: $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1636 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,636 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good washing machine, at first I was concerned with it not having the middle piece to move the clothes around in the washer, but it is working fine.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello! We truly appreciate you leaving a review. It's a pleasure having you all in the Profile family, and we're glad you like the washer. Take care! -Sylvia@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Just Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Blind Vet, and very satisfied with my purchase I can use it with no problem and can afford it that makes it Great in my book

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Insignia top loading washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no problems so far had a couple of dents but works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing Machine runs great and easily connects to an app and will send notifications when laundry is done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome so far. I love it no complaints as of now. I purchased this wash a couple of weeks ago.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE profile washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new GE profile washing machine. It takes a few washes to get used to the noises it makes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for choosing this wonderful washing machine for your home! We’re so happy to hear you like it. For information about the sounds your washer makes, please view page 24 of your user’s manual here: https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf. We’re always here and happy to answer any questions you may have. -Gina@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Versatile washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of options for each setting. The washing machine is very spacious. You could easily wash a comforter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product already own one at my house bought one for my other house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love all of the settings and how easy this machine is to use!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new washer. the drum is very big and without the agitator it can hold a queen size comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Washer Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had a GE washer before, this was an easy decision. This washer is easy to use and has the variety of cycles that our family needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item in excellent condition was not even used and for half the original price. Gotta love best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product, great price, easy to use and cleaning good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    One the best product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this machine!! One the things I love is a bigger size so make my a easy laundry time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It was a real good washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i liked about this was it was a very good washer and very easy to use

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This washer model was designed with our Smarter Wash technology. Adaptive Smart Technology enables optimization of cleaning power and fabric care within each cycle. We're confident you'll continue to love this model for many years. GE_Appliances

  • Rated 3 out of 5 stars

    Unsettling

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many emotions on this washer. First, it was delivered already broken and defective. I had to wait another 3 days for a replacement. The replacement runs great.I love this machine, but having to wait for a replacement is where I gave it, the stars down from.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re happy to hear how much you’re loving your new washer and that its performing well overall! -- We share your concern with receiving a defective unit, and to best address this concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    The best there is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect!!!!! I would still buy even recommend and have recommended to several friends and family.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Drainage issues TWICE already

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned this washing machine for less than one year, currently on my second service call for this unit, not draining water. Started a normal load in the water does not drain from the tub leaving my clothes, soaking wet. Had to hand wring every piece of clothing and place in the bathtub while I weekday for a technician to come. GE does not want to take responsibility and replace the unit. They are basically forcing me to have them repair it until the manufacturer warranty expires that I’m out of luck. Best Buy does not want to offer any help either. Next time, I am not only NOT buying a GE, but I’m also not buying it from Best Buy Stand by the products you sell, and find solutions. That is how you will retain customers.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We truly apologize for the experience you're having with the washer. We're confident the Bodewell technician will provide the best solution possible. If you have any questions after your service appointment, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit. We hope you allow us to work hard to earn your trust again. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE Profile - 5.0 HE Top Load Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade after our old washer finally died... The price point for the performance is fantastic and I'd recommend this washer to anyone. Buy without hesitation.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      -Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your new washer. Your review means a lot to us and lets us know we are on the right track of providing affordable and easy to use products. We appreciate you being a valued GE Appliances customer. If you need anything else please let us know. Take care! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like front load washer so went with this one. Absolutely no regrets. Loads easy and easy to follow controls.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there! We're happy to hear you're enjoying your new washer. This unit was designed with comfort and ease in mind. Enjoy a large 4.9 cu. ft. capacity drum while being able to easily reach the bottom of the washer. This washer will continue to amaze you, we're confident. Thank you for taking the time to share your thoughts and for choosing GE Appliances for your home! Julia@GEAppliances GE_Appliances