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Customer Ratings & Reviews

$699.99
Save $245
The comparable value is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the product's generous capacity, overall strong performance, and ease of use. However, some customers have raised concerns about its noise level, tendency to go off balance, and issues with the spin cycle, with a few also noting the absence of a center agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,667 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space, the Wi-Fi connection makes it really easy to not forget about your laundry!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - We appreciate you taking the time to give us your feedback on this wonderful washer. We're thrilled to hear you're enjoying the ease and convenience this unit bring to your laundry routine. We're confident you'll continue to enjoy this washer for many years. Thank you for choosing GE Appliances for your home! Take care. Julia@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Drainage issues TWICE already

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned this washing machine for less than one year, currently on my second service call for this unit, not draining water. Started a normal load in the water does not drain from the tub leaving my clothes, soaking wet. Had to hand wring every piece of clothing and place in the bathtub while I weekday for a technician to come. GE does not want to take responsibility and replace the unit. They are basically forcing me to have them repair it until the manufacturer warranty expires that I’m out of luck. Best Buy does not want to offer any help either. Next time, I am not only NOT buying a GE, but I’m also not buying it from Best Buy Stand by the products you sell, and find solutions. That is how you will retain customers.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We truly apologize for the experience you're having with the washer. We're confident the Bodewell technician will provide the best solution possible. If you have any questions after your service appointment, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit. We hope you allow us to work hard to earn your trust again. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Awesome Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with this washer machine. It works so good thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    general

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent machine and easy to use very productive with load of cloth

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family New Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves it. It's really easy to use it washes fast beautiful color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this ! Love love love! The app is wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been the best washer and dryer I have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE profile set is great, color fit right into my laundry room. Easy to use and wifi connectable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Buyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks fantastic and does a really good job. We are pleased with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very practical, uses less water than my old one, and cleans everything I throw in it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine easy to use jshhdhhhdhdhdhbdbdbbdbdbbxbxbxbbxbdbjdyggsbsnxn sbhxhdbjd bsjhxbx

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer!easy to use ,Fast delivery as well !

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're happy with your washer and dryer, and with your delivery experience! If you want to share your feedback regarding delivery, you can reach out to Best Buy's customer service at 1 (888) 237-8289. We're confident the washer and dryer will continue to serve your laundry needs well for a long time to come! GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is nice and have many functions but a bit loud while in use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them! Cleans my clothes very good recomend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love is item. I am so far happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product will alst me 10 years for sure recommended to my dad he loved it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine!!..holdsa lot of towels and big blankets..Get clothes super clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Profile Top Load Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now like the Top Load Washer. It's easy to load the clothes. In the past, I used to like the Front Load Washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're so glad to hear you're enjoying new GE Profile top load washer. The top load washer does make it more easier to load your clothes. This unit also has the tangle control feature which adapts the wash action to minimize tangled loads. We're confident that your new washer will continue to be a great addition to your home for many years to come. If you have any questions in the future, please let us know. All the best! - Don@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy and fast i like it. I would recommended to other people, plus u dont have to be in front of it to handle it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - thanks for writing a review on your beautiful, new GE Profile Smart Washer! We’re glad that you’re finding it user-friendly and that you’re taking advantage of the great Smart Features with the SmartHQ App. Thank you so much for your recommendation and for being a part of the GE Family! Please feel free to reach out anytime if there is anything we can assist with. Have a wonderful day. Lauren@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the washer. No complaints. Very impressed.

    I would recommend this to a friend