Customer Ratings & Reviews
- Model:
- PTW605BPRDG
- SKU:
- 6472682
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the product's generous capacity, overall strong performance, and ease of use. However, some customers have raised concerns about its noise level, tendency to go off balance, and issues with the spin cycle, with a few also noting the absence of a center agitator.
This summary was generated by AI based on customer reviews.
GE Washer is GrEat!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size of the drum in this machine! Fits a big load with no issues. Love the digital touch features!
I would recommend this to a friend- Cons mentioned:Noise level
Loud GE Profile washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a noisy machine. Didn’t have this issue with my Samsung. So now I cannot do laundry late at night.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We encourage you to review the Owner's Manual for directions on how to double check to be sure your washer is level and if not how to remedy that. You will also find descriptions of the normal sounds you can expect to hear. If your washer is making sounds not listed, we encourage you to schedule a service appointment by calling our GE Appliances team of experts - Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. -Vikki@GEAppliances
Totally happy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this going on two years still operates like a new one and we wash two to three loads a day
I would recommend this to a friendGreat color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. Works great I really like all the features and Wi-Fi.
I would recommend this to a friendBrand response from GE Answers
Posted .We're so glad to hear you're enjoying your washer, and appreciate its features and WiFi connectivity! We always want to provide a quality product and great experience, and we're confident the washer will serve your needs well for many years to come.
Champ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far works like a champ! All the different settings make things easier
I would recommend this to a friendHandles a load
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but the top scratches to easily. Needs a resistant top.
I would recommend this to a friendMust have
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a great machine. Will buy again when needed. Love the color
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer. I also learned that it’s has wifi and I downloaded an app and added my washer and it tells me how many times I washed and how much time I have left .
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to contact us with your review. We are glad that you love the water features that your washer unit provides! It lets us know we are on the right track to providing quality, convenient products for our customers. If you need anything else in the future, please let us know. All the best! Dianna@GEA
Love this machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine. It has exceeded my expectations. Looking forward to getting the matching dryer soon.
I would recommend this to a friendGE PROFILE WASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase And the purchase price Sales person excellant
I would recommend this to a friend- Cons mentioned:Balance
GE Profile washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer cannot be loaded with large or medium loads. The tub will spin out of control and bounce against the walls. This after 1 year of use. Techs told us this is a common issue for this model
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Our apologies that your washer is getting out of balance frequently, as we can certainly understand how disappointing that is and why you’d like some clarification on that. The best way to prevent your washer from getting out of balance is proper loading and sorting of loads. For tips to improve these issues, see page 18 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. If the issue persists, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, great value, great color, perfect fut
I would recommend this to a friend- Cons mentioned:Noise level
don't buy it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very noisy and does not wash well,so far very disappointed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We take all feedback seriously and will pass this along to our product teams for them to review. While we design all of our appliances for the quietest operation possible it is normal for your unit to make some noise. On the website you can find the use and care guide (page 24) normal sounds you should hear from your new washer unit. If the noise is causing concern, we suggest taking advantage of your warranty and calling Bodewell, our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. Dianna@GE Profile
- Cons mentioned:Noise level
Bad experience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended!!! Exactly one month after delivery the product stopped working, does not complete cycles and makes a frightening noise, can not use it, and manufacturer’s warranty, because Best Buy only offers 15 days, assign me an appointment for three weeks for the technician to come to evaluate the machine. Imagine three weeks without washing clothes!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to contact us with your review. We are sorry to hear that your washer unit stopped working and understand your frustration. We heop it has since been resolved but if not we would suggest calling our service line and having one of our technicians come out to see your unit. We will list the phone number below.
GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
We hope this helps! But if there is anything else we can help with please let us know. All the best! Dianna@GEA
GE washer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. I get a notification on my phone when the cycle is done, so I don't have to constantly check on it
I would recommend this to a friendGreat!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and service. Quick and on time delivery.
I would recommend this to a friend- Cons mentioned:Agitator
Faulty washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was broke & it leaked all over our floors. Techs couldn’t get washer & dryer to fit in space but it will fit. We won’t have replacement washer for over a week
No, I would not recommend this to a friend - Cons mentioned:Noise level
Lot of noise during spin
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes lot of noise during spin, spin setting does not seem to help
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The bottom of page 24 in the Use and Care Manual provides detailed descriptions as well as a QR code/link for more information on normal washer operation and noises. You can locate the Use and Care Manual in the "From the Manufacturer" section of this product page. If this is not what you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. - Julia@GEAppliances
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying the washer. It is a very good choice for the money.
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear you're enjoying this washer model. This washer is equipped with smarter wash technology. This adaptive smart technology enables optimization of cleaning power and fabric care within each cycle! We're confident it'll continue to be an asset in your laundry routine for years to come.
Buyer beware on open box purchases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this washing machine at a Best Buy outlet store. It was hard to see the body of the machine because it was all wrapped up in plastic wrap. I could lift the lid and look inside and I could see the control panel. All looked normal. The machine was delivered fully wrapped in bubble wrap. The delivery drivers left. I was not planning on installing the machine until the next day. Once all the plastic wrap and bubble wrap was removed I observed a large round dent in the front of the machine about the size of a volleyball. A 6" horizontal dent was on the lower right side of the machine and another horizontal dent on the lower left side of the machine. I was not happy with this but decided that I would install the machine and run a test load and possible live with the dents since it was an open box purchase. As the machine was washing water was running out from the bottom of the machine and all over my laundry room floor. It was a mess. Obviously whenever the dents were made in the machine something must have loosen inside the machine causing a leaking situation. At this point I decided to return the machine for a refund. The machine was unusable. I have no complaints about the machine itself if it had been in perfect condition and running order but it was not. Buyer beware on purchasing open box items. lesson learned for me. Item was returned a couple days later and was never used again by me. Again, my complaint is not about the machine but the damage that was done and the fact that none of this was disclosed at my time of purchase. I did not have a chance to properly evaluate the machine due to the damage and the leaking.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for taking the time to reach out and share your experience. To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Warm regards. Lauren@GEAppliances