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Customer Ratings & Reviews

$699.99
Save $245
The comparable value is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the product's generous capacity, overall strong performance, and ease of use. However, some customers have raised concerns about its noise level, tendency to go off balance, and issues with the spin cycle, with a few also noting the absence of a center agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,667 reviews
  • Rated 5 out of 5 stars

    Cleaner clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine since it has the cycles I need. Easy for me to take the clothes out.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're happy to hear you're enjoying your new washer. This model was designed with an easier access capacity. This allows you to enjoy the large capacity while still being able to easily reach the bottom of the washer! We're confident you'll love this unit for many years. GE_Appliances

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer and dryer. My clothes smells so nice and clean. Would definitely recommend it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Congratulations on your new GE Appliance dryer and washer unit! We appreciate you taking the time to send us your review. We are happy that you are pleased with it and will continue to be impressed with its great features. GE_Appliances

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently moved into a house with some old washer and dryer and previous owner was a disgusting scumbag. The inside of the washer was filled with tons of dog hair.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no! Sorry to hear that! We are thrilled though that you chose us to replace the bad units you had in your home and hope that you are loving your new GEA washer so far. We are here if there is anything else you need in the future. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Laundry room essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hadn't had a top loader washer in over 20yrs,i can honestly say i love my new GE Profile Washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you putting your trust in us and being a valued GE Appliances customer. This unit has some really great features and are glad you are enjoying it so far. We think you will continue to be impressed with this amazing washer for many years! GE_Appliances

  • Rated 5 out of 5 stars

    Very good nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this washing machine, it is a very good brand, but above all I love how it does all its functions, I am delighted with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, good price delivery on time save me money and time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothing has been efficiently washed and fresh scent holds and all clothes come out cleaned 100%!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large compartment allows for cleaning any kind of bedding. Relatively quiet with low water usage. Also entails many cleaning options that are easy to use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review, it means a lot to us and we appreciate you being a valued GEA customer. We hope you continue to like your washer and its features and that it becomes a great addition to your laundry space. If you need anything else in the future, please let us know. All the best! Dianna@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not thrilled with my choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed in my choice. Towels came out wet and had to rerun on the spin. Clothes have had white spots on them, not even sure what it is, I don't use powder detergent. Very noisy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are sorry to hear that you so far have not been satisfied with your unit. We would like to help with some troubleshooting information that address this situation on page 23 of the use and care manual that we will link for you here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf . If you still are having conerns and would like to have one of our service technicians out we can list the phone number here- 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We hope this helps! If there is anything else you need please dont hesitate to reach out and let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Replacement GE Clothes Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit delivered did not work. Panel would not power up. The replacement works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Awesome delivery & installation. Installers removed old washer and installed the new one very quickly. Excellent job. I highly recommend Best Buy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - we appreciate you taking the time to write a review on your beautiful, new GE Profile Smart Washer! It’s great to hear that you’re loving your new appliance and of your positive experience with delivery and installation. We’re confident this washer will continue to impress for years to come. Thanks for becoming a part of our GEA Family and feel free to reach out anytime if there is anything we can assist with. All the best! Lauren@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine so glad we got this one.. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service salesman explained everything very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When load is done the washer on light stays on unless manually shut off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to finally have this in place. Still need to get th 5 year warranty finished with your team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICEMACHINE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE MACHINE LOVE THE EASEY REACH FEATURE BUT THE MOTOR IS NOISY STILL GLAD I BOUGHT IT

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      While we’re glad you’re happy overall with your washer, we regret that you have a concern with the noise level. You may want to make sure the machine is leveled, to ensure extra vibration isn’t adding to the noise level. If it may be helpful for you, we have more information about sounds the washer may make on page 24 of the manual. If you’d like to view that, you can do so on our GE Appliances website when you look up the model number and go to the product page. Your feedback regarding the noise will be shared with our team for consideration. GE_Appliances

  • Rated 3 out of 5 stars

    Ge dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had less than a year anf already not drying properly. Lint trap catches lint outside of the tray and dispenses lint on clothes. Purchased with washer in place of a set 13 years old and that dryer worked better

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We recommend checking out our article titled "Dryers Excessive Lint" on our GE Appliances website for guidance on resolving this issue. GE_Appliances

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, no complaints. I have had no issues since my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Service team installed quickly and with care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    That’s good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good buy, I had a few problems but they will replace it.

    I would recommend this to a friend