Customer Ratings & Reviews
- Model:
- PTW605BPRDG
- |
- SKU:
- 6472682
Customer reviews
Rating 4.3 out of 5 stars with 1637 reviews
(1,637 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Ge profile washing machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing wrong with washer. Not even a scratch. Works perfectly as designed. Huge tub
I would recommend this to a friendRated 3 out of 5 stars
Good but not sure
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying so far but worried about long time use. Love the style and looks great next to old dryer.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you love your new washer! We're confident this unit will continue to be a great addition to your home for many years to come! Thanks for choosing GE Profile for your home!
Rated 5 out of 5 stars
Get it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! And the dryer that came with it! This washer has me feeling like I can wash anything lol
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love using this ! Love love love! The app is wonderful
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 1 out of 5 stars
Product ok, Service very bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is ok. The installation service provided however was way below the standard that you would of expect from the name "Best Buy", it was amateurish at best. Third party personnel was inefficient and did not had the proper skills set to complete the install. In my case, it even resulted in damage of personal property. The "concierge" service that is offered as part of being a member of the Best Buy Plus also failed in their commitment of resolving the issue in 5 different ocassions. We ended up hiring a real professional on our own. They were extremely unprofessional and poor in their commitment to customer service. We will no longer use Best Buy as our go to place of all appliances and electronic needs due to this experience of disastrous proportions. It is not worth the money or for that matter the time for me and my family. If you can, please go some where else where they will threat customers with dignity and respect.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance.
Rated 5 out of 5 stars
Best ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been the best washer and dryer I have purchased.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
washer review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we are very happy it’s nice a Quiet works good so would recommend to everyone
I would recommend this to a friendBrand response from GE Answers
Posted .Congratulations on your new GE Profile washer! We're happy to hear that the unit has been working excellent for you. Quietness combined with a great performance makes for a superb combination for a washer. Thanks for being apart of the GE Appliances family, and we hope you have a great day! All the best. - Don@GEA
Rated 5 out of 5 stars
Washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love is item. I am so far happy with my purchase.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
5902
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Purchase matching set. Absolutely love the products
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to send us your review and being a valued GE Appliances customer. We are glad you chose us for your home and decided to get the set. We think you will be impressed with all the other features these great units have as well.
Rated 3 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still experimenting with This appliance I haven’t bought a washer in over 30 years so much has changed. I needed more guidance from the sales people.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're happy to hear you've recently updated your laundry routine! We know the changes to laundry can be overwhelming, so we have a Use and Care Manual that outlines the features of this unit, as well as the best practices for use, all in one place. You can find the Use and Care Manual for your model in the "From the Manufacturer" section of this webpage. If you have any additional questions, don't hesitate to reach out. We're always happy to help.
Rated 5 out of 5 stars
We love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its absolutely beautiful taking it out of the box... Would definitely purchase again...
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Smart washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being able to program a revised washing cycle as a download is the best feature.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These new GE units are the worst washer/dryers I've ever come across. These units are extremely loud and they don't have the built-in detergent reservoir as stated in the specs. Overall quality with regards to the exterior metal, lid, and detergent dispenser is very poor. I don't expect these lasting until just past manufacturer's warranty without repair calls.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - This unit has the Flex Dispense Drawer. This drawer holds liquid fabric softener/conditioner, pre-wash detergent, and detergent packets. There is also a bleach dispenser in the front left corner of the unit. If you are experiencing a loud noise, such as the unit shaking or moving, please ensure your unit is leveled properly. You may also view a helpful troubleshooting article on our GE Appliances website titled TOP LOAD WASHER - WALKING OR VIBRATING. We hope this helps!
Rated 5 out of 5 stars
Very good washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the machine for 5 times and it worked quite well. The features are excellent. My dryer has the same brand and it has lasted over 22 years.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Good machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleanest clothes we’ve had in a while. Make agitatorgreat again.
I would recommend this to a friendRated 5 out of 5 stars
Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the washer. No complaints. Very impressed.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic job!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation. On time and done quickly. Very friendly
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear you're happy with your installation experience! If you'd like to share your feedback with Best Buy, they can be reached at 1 (888) 237-8289. We're confident your washer will serve your needs well for a long time to come!
Rated 5 out of 5 stars
Tech
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More technology then I am used to. Still experimenting
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We certainly understand getting used to a new washer can be a bit of a process. We have details on using the washer in the manual, which you can view on our GE Appliances website when you look up the model number and go to the product page. We hope that's helpful!
Rated 5 out of 5 stars
Washing to impress
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Various options to clean clothes. Big bowl to wash more clothes and reduce amount of time to wash.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Carol B
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the wash and detergent selections. The tub basin is HUGE and the way the impellor is, gives it even more room!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We're happy to hear that you're loving your GE Profile washer. We wish you all the best! - Don@GEA

























