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Customer Ratings & Reviews

$699.99
Save $245
Comp. Value: $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1639 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,639 reviews
  • Rated 5 out of 5 stars

    Washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity and love having the individual slots for detergent and everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My super washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're beautiful, they've made my daily life so much easier and give me more time to do other things. They have great space and are quiet. I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the washer and dryer set that we picked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New GE Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Fairly easy to use. It tends to be noisy—-but I had read that in reviews. Lots of settings and the clothes come out nice and clean!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to reach in basket and collect clothes when cycle is complete. Multiple settings allows you to be specific (jeans, towels, linens, & whites for example), or use a normal setting for mixed batch. Unlike other washers without agitator, the auto sense really gets the basket level and cycle completes without issue. Bulky setting handled king comforter with ease, no need to stop load because it is uneven and can't spin, really great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Love it. Big difference from another company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with good features. We are pleased with the features and operations of this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. The delivery and install appointment went well. Installer was very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with it yet. So can’t complain. Other washer was messing up. Having multiple repairs

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you being a loyal Profile customer. You can have peace of mind knowing that we provide quality and durable appliances and are here if you need anything in the future. GE_Appliances

  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great they were delivered quick and they were nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washing machine and service was also great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound of The Movies in Your Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Surround Sound Sub Woofer Ever! Definitely sounds like were in the Theater

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Hate the smartwash does not fill enough to wet clo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had mine for a month now! Bought both a washer and dryer brand new! I love the gray color. I love the size of it, but I do not like the new smart wash technology it does not fill the water over the clothes! I have to set it on bulky and deep fill for it to get all of the clothes wet! What’s the purpose in having all the other cycles if it won’t even fill to the top of your clothes whether you’re doing a small load or a large load you get the same amount of water unless you put deep fill every time and bulky! Deep fillers for the rinse cycle and bulky is for the wash cycle! I would not buy this again! I however do like the max spin the clothes come out almost dry before you even put them in the dryer! Also, the washer is extremely noisy compared to my last Samsung set!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This washer is a high-efficiency washing machine with a system that requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal. Your new washer may sound different from your prior unit because of the newer technology. Clicks, flowing water, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." Thanks for taking the time to share your feedback. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it looks. Easy to operate. Works very well. I would recommend it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No agitator means less clean, water levels too low

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to wash clothes well is to use the deep fill option. The “high efficiency” puts in 20% less water than is needed to really wash clothes. It’s possible for clothes to either not even get wet ir cleaned after a cycle. I put dirty clothes in that still had dirt on them after load. Kinda defeats the purpose of a washer. It’s a real bummer because it’s just a bit off and I wish I could adjust after levels up a bit to calibrate. Ended up returning for a different brand with better reviews. We wanted an agitator as we think missing it made a difference in the cleaning quality.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This washer is a high-efficiency washing machine with a system that requires less water while providing effective cleaning action. However, this model does offer the Deep Fill feature which allows you to add additional water to the cycle. The Deep Fill feature is recommended for special case loads only, not for typical use. We are always here to assist - please remember that you can contact us directly when you need assistance so that we can investigate and help with a resolution. GE_Appliances

  • Rated 5 out of 5 stars

    top Class

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless from the store to the house to the first load

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine so far wash very well and uses the weight of your clothes to save water, you can make presets and adjust the washing time according to your washing preferences. Maybe a bit noisy but you’ll get used to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cleans clothes but very loud.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It clothes do come out clean that is a plus. To have extra water added to the wash it’s only certain settings not all. Also it is very loud when it locks and while washing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear this washer is cleaning well, and we'd like to help improve the sound experience. Page 24 of the Use and Care Manual provides detailed descriptions of normal operating sounds. If this is not what you're experiencing, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET). The Use and Care Manual is linked in the "From the Manufacturer" section of this page. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Like my Old Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lengthy wash cycles. Not enough water being provided. Noisy. Based on choices of washers available, I would have to say I would recommend.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - Thank you for sharing your feedback on your washer. We appreciate your input regarding the wash cycle duration, water usage, and noise level. Your insights are valuable to us as we continuously work to improve our products. If you have any specific concerns or if there's anything we can do to assist you further, please don't hesitate to reach out to us. We're here to help and ensure your satisfaction. Thank you for considering and recommending our product. Your feedback helps us enhance our offerings. -Kacie@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    G e washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Combo setup great delivery team The two young men will be a great asset to your team The units are a little louder than usual, but they work great

    I would recommend this to a friend