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Customer Ratings & Reviews

$699.99
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The comparable value is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the product's generous capacity, overall strong performance, and ease of use. However, some customers have raised concerns about its noise level, tendency to go off balance, and issues with the spin cycle, with a few also noting the absence of a center agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,667 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. The delivery and install appointment went well. Installer was very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    So far, so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had this machine long, but it’s working well so far. I really like how it looks and the size of it. Very large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Highly Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer!!! My previous was a front load washer & after this purchase I totally prefer the top load. With 9 kids in the house my laundry days a heavy!! The large load capability really helps. Would definitely recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with it yet. So can’t complain. Other washer was messing up. Having multiple repairs

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you being a loyal Profile customer. You can have peace of mind knowing that we provide quality and durable appliances and are here if you need anything in the future. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it looks. Easy to operate. Works very well. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great they were delivered quick and they were nice

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    FIVE STAR WASHER!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! Quick, lots of room and bonus that if you download the app, it will notify you if you clothes have been sitting in the washer for more than 30 minutes. Zero complaints! Our last washer would often times soak our clothes and blankets and give an error code. This washer we can wash bulk items without any issue.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator, Noise level

    Rated 5 out of 5 stars

    Great product foe price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the price. It is much louder than any other washer I’ve owned before. Does a great job getting clothes clean and without an aggitator, my comforter washed up no problem

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Cleans clothes but very loud.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It clothes do come out clean that is a plus. To have extra water added to the wash it’s only certain settings not all. Also it is very loud when it locks and while washing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear this washer is cleaning well, and we'd like to help improve the sound experience. Page 24 of the Use and Care Manual provides detailed descriptions of normal operating sounds. If this is not what you're experiencing, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET). The Use and Care Manual is linked in the "From the Manufacturer" section of this page. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    A little disappointed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st washer was a total lemon the water didn’t stop filling till I finally had to manually shut the water off it used all my hot water for that day. The 2nd one was delivered 2 weeks later. It work like it should but it’s somewhat loud. The water levels are low so I kinda wonder if it’s washing the clothes clean. Well all in all it is a okay washer but would read and study everyone’s reviews and decide. It’s is a good looking washer and seems well made but consider what most important to you was the consumer.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to write a review. Over the years, the amount of allowable water usage has been reduced. With Washers using less water and energy, you will no longer see a wash basket full of water. Most Washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. If your clothes are not wet after a wash, please have one of our Bodewell technicians out to assess. Service can be set up via our website or by calling 833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET. -Arnesha@GEAppliances. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! We try to avoid the fancy technology that everything comes with nowadays, but we decided on this one and absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to reach in basket and collect clothes when cycle is complete. Multiple settings allows you to be specific (jeans, towels, linens, & whites for example), or use a normal setting for mixed batch. Unlike other washers without agitator, the auto sense really gets the basket level and cycle completes without issue. Bulky setting handled king comforter with ease, no need to stop load because it is uneven and can't spin, really great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still very new but so far we love it! Very easy to use and not super loud!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously purchased the same item for my other home and liked the features and durability. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer it matches my stove and refrigerator clothes are washer much faster with the smart washer technology

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good and affordable, easy to operate. Just love this washer

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there! Thanks for taking the time to share your thoughts with us. We're thrilled to hear you're satisfied with your purchase. This is a wonderful unit that blends features with ease of operation. We strive to meet the needs of our consumers, so we appreciate you letting us know we succeeded. Thank you for choosing GE Appliances. Warm regards! Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the washer. Even though the washer we wanted when we received it, it was broken. I guess it was meant to be to have the second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clothes washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery and installation was done nicely,da boss was happy and that's important

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool washer my only complaint is that it don’t rinse the clothes out all the way.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Hate the smartwash does not fill enough to wet clo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had mine for a month now! Bought both a washer and dryer brand new! I love the gray color. I love the size of it, but I do not like the new smart wash technology it does not fill the water over the clothes! I have to set it on bulky and deep fill for it to get all of the clothes wet! What’s the purpose in having all the other cycles if it won’t even fill to the top of your clothes whether you’re doing a small load or a large load you get the same amount of water unless you put deep fill every time and bulky! Deep fillers for the rinse cycle and bulky is for the wash cycle! I would not buy this again! I however do like the max spin the clothes come out almost dry before you even put them in the dryer! Also, the washer is extremely noisy compared to my last Samsung set!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This washer is a high-efficiency washing machine with a system that requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal. Your new washer may sound different from your prior unit because of the newer technology. Clicks, flowing water, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." Thanks for taking the time to share your feedback. -Don@GEAppliances GE_Appliances