Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 1666 reviews
(1,666 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up on time. Quickly installed the appliances with no issues, very friendly staff, hardworking. Overall did a great job
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Very pleased-great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans very well with a variety of features. The sanicycle work quite well. Fantastic capacity and appreciate the non-aggitator style. Overall, it is far superior to my previous front load HE. It is noisy at times, which is only downside at this time.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Best choice for sure!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE of course has always been dependable, GE also has kept up with technology, there is no center agitator, the color is perfect for my newly remodeled room and the washer is highly efficient, the best choice for sure!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
GE 5.0 Top Load Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! It functions great under the demand of a 4bedroom, 2 bathroom house.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Love this washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d absolutely love this washer. The clothes come out so much cleaner than my old washer you can barely hear it running and it is very efficient.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your wonderful feedback! We're thrilled to hear that you're loving your new washer and that it's exceeding your expectations in both performance and efficiency.
Rated 4 out of 5 stars
Laundry washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer machine easy to clean and use and very silent
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Large tub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine. If you are short you need a step stool to reach clothes on the very bottom. The large tub enables you to do large loads.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to learn that you’re enjoying the large capacity that your new washer offers! Thanks for choosing GE Profile!
Rated 1 out of 5 stars
Wanted to stay away from LG and Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was a Horrible mistake. I can’t trust this washer to clean. I have to babysit it by checking water levels and balance myself. Clothes on top don’t get submerged, I push them down. Travels all over the floor. Too often the loads don’t spin/drain properly. Only pro- it looks good (because it’s new!). I was warned by the reviews. My fault
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - we’re sorry to hear that you’re unhappy with your washer. It’s understandable that you’d be concerned with these issues and we’d love to share some troubleshooting tips that will help. This is a high-efficiency washing machine which requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer and may not cover the top level of the clothes. This is normal. If you still prefer to have a higher water level, you can use the “Deep Fill” feature which adds 3 gallons of water to the wash load if pressed once or can provide the deepest fill possible if held for 3 seconds. -- With all washers, some shaking or noise is normal. However, it is important to level your washer as it prevents the washer from excessive vibration when in use. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation. -- If these tips don’t help resolve the issue, service may be needed. You can schedule online by visiting the GE Appliances website or by calling 1-800-432-2737. Hope this helps! Lauren@GEA
Rated 4 out of 5 stars
Power issue
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About 18 months post purchase the washer did not turn on. We tried everything before calling the geek squad but we had to schedule an appointment. Otherwise, it works great.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Just right
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Energy efficient, large capacity, great appliance. I like that it is top loading, no agitator, and high efficiency. Reliable brand, just the right amount of options, not too many bells and whistles…just right
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
He Profile
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome unit. GE profile units are great in every aspect. Awesome quality
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Very pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to work once I downloaded the instruction manual It is nice not having the middle agitator The quick wash feature is very handy Few clothes are really dirty Overall I think it a good investment My old kitchenaid lasts 25 years I doubt this one will but it should last as long as I need it
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 4 out of 5 stars
GE Profile-5.0 Cu.Ft. Hight Efficiency Smart Top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE Profile 5.0 Cu.FT Hight Efficiency Smart Top Load Washer is a dependable product for price, quality, and performability.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Really nice washing machine if you use it right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine. A cycle for any need but I usually use a small 24 minute cycle on warm or cold water and they come out clean every time. It spins so good that it takes a lot of work out of the dryer as long as you don't overload it like my children sometimes do. It will clean them better and faster doing smaller loads and also do a good job spinning them drier so you save electric on your dryer.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Nice washer and dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking and large washer and dryer would buy again easy to use and work well
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
GE Profile - washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is so quiet and washing a kind size quilt with ease and other large loads as well.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
In love!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I avoided shopping for a new washer and dryer as long as i could because lets be honest they just dont make them like they used to. However i love my new washer and dryer! The app is a bonus so it notifies me when its done and alerts me if i forget. Highly recommend this brand.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer! It works wonderful and I needed this. Perfect size also!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Large loads
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can fit a lot of clothes in this machine. My only drawback is that it is a little loud. I thought it would be quieter
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
better the front loader!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great price through Best Buy outlet. Been using it for a couple weeks now, does a better job on my front loader we replaced it with. Much easier to load as well. No moldy smells, like you get from the front loader. Would recommend
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friend




























