Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 1666 reviews
(1,666 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great! It’s nice that it is a smart washer without breaking the bank. It’s neat that it tells you your wash will be done in 5mins & when it’s complete. I do find when it starts it’s kinda of loud when it sensing, but after it’s not bad.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Very Nice Washing Machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color of this washing machine! I wanted a machine that did not have the middle agitator in it because I have large comforters I wash every week. The capacity is great!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer! Efficient, love that it tells you when the load is finished.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendRated 5 out of 5 stars
I love everything about this machine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it saves power and water , almost not noise. No agitator its also is great
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Great price, Best Quality!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally just recommended this wash to my best friend. And now she purchased one too! I recommend GE all the way! They are amazing! And this washer is TOP OF THE LINE at a great price!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Cleans wonderfully.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still experimenting with ALL of the options! The cleaning is so much better than my old washer. What used to require spot attention, doesn’t even require to get clean.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We’re so glad to hear your new washer is delivering such impressive cleaning results! It’s great that you’re exploring all the features—it sounds like it’s already making laundry day a lot easier. Thanks for the positive feedback! Lauren@GEAppliances
Rated 4 out of 5 stars
It's Pretty Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the large capacity; it's big enough to wash a queen sized comforter. I do wish you had more control of how much water can be used per cycle though.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to hear that you’re loving your new washer and that it’s large capacity is helping with your everyday washing needs. If you prefer to have a higher water level, you can use the “Deep Fill” feature which adds 3 gallons of water to the wash load if pressed once or can provide the deepest fill possible if held for 3 seconds. To learn more, see the Deep Fill section on page 14 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the Best Buy product page.
Rated 4 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open box sometime door on washer doesnt lick all the time didnt start right away however still wash clothes when not locke and the soap tray is not durable
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Good washer and quite
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice capacity. Easy to use and quieter than expected. Not overly complex to use with dials and buttons.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Great washer! Few minor things to consider
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the washer itself. It does a great job washing the clothes. The drain hose is too short and the detergent trays hold water after the wash cycle is complete.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Ph. D. Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine is efficient in getting clothes clean. However, it has too many choices and it takes time to adjust each cycle to my preferences. I joke you need a P. D tto operate it.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad that you're enjoying your new washer! If you have any questions on how to operate it, or about the amazing features it has, please don't hesitate to reach out via private message on social media.
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome height of the set is perfect not heavy works perfectly
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 4 out of 5 stars
Perfect Size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new washer when I moved into my new house and this one is perfect! It fits all my dog’s blankets with ease and since the drum is so large, I’m doing significantly less laundry than I used to.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is slightly noisy, the capacity is awesome.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there – We’re happy to know that you're enjoying the capacity that your washer offers! At the same time, we’re also sorry that the noise level for this washer hasn't met your expectations. Modern washers and dryers will generate certain sounds/noises due to the nature of their design, and you can learn more about those sounds by reviewing page 24 of the owner's manual. Thanks for your time and have a wonderful day! -Don@GEA
Rated 5 out of 5 stars
Happy to get GE and get rid of LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 4 weeks ago. Great product. We had LG washer and dryer for years can't say how many times I cursed that thing. It leaked and had problem after 1 week. So glad to get the GE
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We're delighted to welcome you to our GE Appliances family. You've chosen a great model that will serve you well. -Vikki@GEAppliances
Rated 5 out of 5 stars
Terrific Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this very much. No complaints at all! I recommend this for anyone that needs a new washer. Easy to use and the whites turn out very white!!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendBrand response from GE Answers
Posted .This is a wonderful washer model that features Adaptive Smart Technology, which enables optimization of cleaning power and fabric care within each cycle! We're thrilled to hear you're enjoying this unit, and we're confident this washer will continue to serve you well for years to come. - Julia@GEAppliances
Rated 3 out of 5 stars
Unsettling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many emotions on this washer. First, it was delivered already broken and defective. I had to wait another 3 days for a replacement. The replacement runs great.I love this machine, but having to wait for a replacement is where I gave it, the stars down from.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We’re happy to hear how much you’re loving your new washer and that its performing well overall! -- We share your concern with receiving a defective unit, and to best address this concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Rated 5 out of 5 stars
Smooth washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace an AMANA whaser, happy with the upgrade.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
GE washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great washer if you have a big family. I’ve had the washer for a little less than a month and have been overall pleased with the results. It’s quite, and I love the notifications the app and Alexa gives me. As long is you balance your clothes in there right, you shouldn’t have any issues!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Ear lugs, please.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine actually does all that it says and is especially good at getting most of the water out of the fabrics; however, in doing so it tends to make a lot of noise as it bounces around the room. It’s a bit embarrassing when company is here.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are happy to hear your washer is working well and cleaning your clothes. However, we are sorry you're having this experience with your being extra loud. It may be getting out of balance. All GE Appliances washer tubs move freely within our exclusive auto balance suspension system. It is a rod and spring floating suspension, designed to withstand extensive out of balance situations without the need for an "out of balance" switch. During an out of balance load, the basket is allowed to "float" forward and backward, side to side, and up and down, yet it never touches the floor nor is it even connected to the floor. As a result, the clothes basket can move freely, and this is normal. Note: The more the legs are extended, the shakier the washer will be during operation. We have some Anti-Vibration Pads that may help with this issue. Please check our site for these or reach out to our GE Parts team. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA




























