Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 1666 reviews
(1,666 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Excellent machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is very good. Its what we expected and more. Cleans very well. I liked the functionality and very easy to use. So far so good. Highly recommended for others to buy.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to hear you’re happy with your washer and have found it to be easy to use. We always want to provide a quality product, and we’re confident it will continue to serve all your laundry needs well for many years to come!
Rated 5 out of 5 stars
GE profile washing machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My clothes are coming out extremely clean. I'm very happy with this product so far.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Great replacement washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this washer. It does a great job cleaning and is a pleasure to use. I bought it after my previous washer (another brand) died all of a sudden after only 5 years. That was a front loader and I really love the top loader better.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 4 out of 5 stars
90% satisfied with this purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app should give more control. When spinning it’s too noisy, even with the laundry being evenly distributed.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there,
Thanks so much for sharing your valuable feedback with us. Our apologies to know that the washer is incredibly noisy when spinning and understand how annoying that can be. We'll be sure to pass this information along. Please let us know if there's anything you need. Wishing you well! Mike@GEA
Rated 5 out of 5 stars
Love this machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So roomy and easy to use - it actually makes laundry day fun!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to leave your feedback. We are happy that you love your washer. We hope that you continue to enjoy your unit and that it gives you the convenience and quality that we work towards providing for our customers. If you need anything else, please reach out and let us know. All the best! Dianna@GEA
Rated 5 out of 5 stars
Best Top Load Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fabulous! I love every feature this washer offers, especially the smart technology that allows me to start the washer remotely and time it to be finished shortly after arriving home from work to switch to dryer! It's quiet, holds a lot of items per wash, appealing to look at, and fun to watch.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Very disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but I'll never buy another appliances from Best Buy. Took over a month to bet and then not delivered. Total Nightmare.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .If you have not done so already, we encourage you to reach out to Best Buy by calling 888-237-8289 to discuss this further. -Vikki@GEAppliances
Rated 4 out of 5 stars
GE Profile Top Load Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad I went back to a top load washer. I am good with most everything with the washer except it is noisy at the beginning.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Open box great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful staff. Purchased online before the store opened and the item was ready at the opening. Great deal on open box
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to learn that your beautiful washer is working well! Make sure you take advantage of the smart features by downloading the SmartHQ app. For more details, please review the support article on the GE Appliances website titled: "Smart Washer - Benefits of SmartHQ App." We're confident this machine will continue to be a great addition to your home for many years! -Don@GEAppliances
Rated 5 out of 5 stars
GE PROFILE WASHING MACHINE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I have no problems with my new washer. The delivery was excellent! Hard working prople!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your positive experience! We're glad to hear your new washer is running smoothly and that your delivery experience was handled by a dedicated team. If you’d like to share your positive delivery feedback with Best Buy, you can visit the Support Center at the Best Buy website or call 1-888-BEST BUY (1-888-237-8289). Lauren@GEAppliances
Rated 5 out of 5 stars
Smart purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love how clean everything gets! It was a package deal with the dryer.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
BEST MACHINE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after having a machine for 17 years i decided to finally upgrade and it was the best thing i did ! great machine ; washes great and quiet which i love . highly recommend
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great washing machine for short people!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this washing machine. The front edge sits lower than other machines we've had, which makes it easier for short people. But the volume of laundry is still huge. The controls are intuitive and install by Geek Squad was super smooth.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Excellent Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer, no agitator so it will not damage my clothing, very quiet, easy to use controls. You can use detergent or pods.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 3 out of 5 stars
Not Impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not impressed with the noise level of this machine while it was operating. As for the operation of it, it was ok. Thought I’d get more by buying American made. Returned it back it Best Buy.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for giving our washer a try. Some noise during operation is expected, but ensuring the machine is level can help reduce excess vibration—adjusting the leveling legs side to side and front to back often makes a difference. We appreciate your feedback and hope to earn your trust in the future. Lauren@GEAppliances
Rated 5 out of 5 stars
Buy This!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works better than expected and has “loads” of options
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Good Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Only had it for a few weeks but its wirking great. It is a little loud but thats about it. I bought it ti replace a 3 year old maytag that brike for the third time. FYI never buy a Maytag they're horrible.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to leave your feedback and that you chose us for your purchase. We are always looking for ways to improve or make changes when necessary so we appreciate you bringing the noise to our attention. We hope your unit continues to impress you for many years!
Rated 5 out of 5 stars
Washer is solid! What you expect from GE.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! The washer has been great so far! Washes clothes like you want spins out pretty quiet compaired to some. The Gray color is very nice and we love the glass top. Nice to glance to see if there is something in the washer without having to open it.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
New washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this machine a lot just wish I didn’t have to use bulky to get more water into the tube only down fall
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer! It works great and has all of the features I was looking for.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friend




























