Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 1666 reviews
(1,666 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 3 out of 5 stars
Loud, but Works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work, but they are loud. We ended up returning them within 2 days because they were so loud and leaving a lot to be desired for the price. We swapped them for Samsungs that are silent in comparison.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear that you had to return your new unit. We do hope that we can earn your trust back in the GE Appliance brand in the future as this is not what we would normally expect out of our appliances. We take your feedback seriously and will use this to help us make changes or improvements to our units moving forward.Dianna@GEAppliances
Rated 5 out of 5 stars
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is excellent! Looks great and works wonderful!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
GE Profile smart washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer for bulky items and also enjoy the smart function to make sure family members don’t leave wet clothes in the washer
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 1 out of 5 stars
Loud, doesn't spin, and other small issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this machine. Our last machine was a Samsung and everyone says how bad those are but, like, this is terrible. It is so loud when it's on! The spin is awful. Clothes came out of our Samsung nearly dry, while these are sopping. I hate that it turns on every time I lift the lid. I hate that the lid can be lifted and it puts itself on pause after it starts - not great with my "helpful" toddler. I just cannot stand this thing.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're not entirely satisfied with this washer model. The bottom of page 24 in the Use and Care Manual provides a QR code/link that will take you to a video showing normal washer operation. If this is not what you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. You can locate the Use and Care Manual for this model in the "From the Manufacturer" section of this product page. We will be sure to share your feedback on this model with our design and engineering teams to see how we can improve on these areas in the future. - Julia@GEAppliances
Rated 5 out of 5 stars
GE Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, bought it a month. My wife loves it.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is super easy to use. Its very good at getting rid of the stink from the clothes and stains are removed! Love that its simple.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great So far!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the set delivered a week ago. The washer works great. It doesn’t make a loud noise while washing my clothes. The size inside is huge!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Super Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy having the option to choose what laundry I am washing for the day. I also like being able to control the size of the load. But, on the other hand, it is a bit noisy and does its job of cleaning the laundry.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad you like the washer! Thanks for sharing and have an amazing day. -Sylvia@GEA
Rated 5 out of 5 stars
Water Saver
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer works amazingly and saves so much water! The first time I saw how little water it used I was concerned but everything comes out clean and smelling great!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate your review and choosing our appliance for your home! There have been many really good reviews on this washer unit. We are confident this unit will continue to impress you for many years with its great features and wash performance.
Rated 5 out of 5 stars
Good washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love. I purchased the set at an affordable price. This washer holds a lot and cleans well. I recommend
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Grear washer lots of bells and whistles but makes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes noises my old washer didn’t make so getting used to it and hoping they are normal washer noises
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for over a year washes amazingly and would definitely buy again
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work and good product washer and dryer! Nice brand
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
GE Profile Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this top load for several reason. Love the 5.0 space, also the 10-year limited warranty. I just tried it for the first time, and it cut my washing time in half.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Extremely happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the space and ease of use wirh the machine. Being able to also connect it to my wifi and phone and getting notifications when its done is extremely great as well.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Good price and good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice price for a good quality washer. Has lots of cleaning options with easy detergent fill.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washer. No problems washes and rinses very good.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 4 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a little loud but ours is in the basement, so we dont hear it. Works great
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Good washer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washer. Not sure about the warranty, but so far it has proven itself worthy
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendBrand response from GE Answers
Posted .We’re glad to hear your washer is performing well and showing its value! For added peace of mind, it includes a one-year full warranty covering parts and labor for any manufacturing defects, plus a ten-year limited warranty on the motor, with parts coverage included if ever needed. For full details, see page 25 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
Rated 4 out of 5 stars
Great all-around washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the display of minutes remaining. It’s a great all-around washer. Gets clothes nice and clean. It’s a little noisy but we don’t notice if the laundry room door is closed.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friend




























