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Customer Ratings & Reviews

$977.10

Customer reviews

Rating 4.3 out of 5 stars with 1666 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,666 reviews
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes great! It is a little loud. Love all of the options and that the lid doesn’t lock immediately so I can add with ease. The dryer gets everything dry with one cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love this machine from Best Buy and very satisfied with my purchase too...it is so big and spacious inside way better than my other machine and I am saving more energy too which is a Plus For Me

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to share your review. We are so pleased to hear you are loving your new washer. This is a great model with amazing features and we are glad you are pleased with your purchase. Saving energy is on this model is also a win-win! If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Great value and pretty, too!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washing machine. Its quiet and the load capacity is incredible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking washer but it does not melt the scent booster beads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water usage reduced

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer, uses less water than the previous one I had, it is noisy in an unusual way but that does not make it less effective

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was damaged when I got it, they did replace it. Damaged washer was super noisy, I thought it was from the dent. Replacement washer is also VERY loud and physically moves when it is spinning. Also doesn’t drain all of the water out and I have to run it through multiple spin cycles to get sheets dry.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      We're quite sorry to hear about your washer and understand just how annoying these things can be. This isn't something we want for our customers to experience and do have troubleshooting articles on our website that can address your concerns. You can look up the titles "Top Load Washer - Walking or Vibrating" and "Top Load Washer - Will Not Drain". If you need additional assistance, we're always here to help. Best. Mike@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisey but clothes come out clean and fresh.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If you find that your unit is noisy, please ensure the unit is properly leveled by checking the leveling legs. You can adjust all four leveling legs until the washer is level left-to-right and front-to-back. GE_Appliances

  • Rated 5 out of 5 stars

    New Washer After 290 Years.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Selected with good info in store. Delivered as promised and installed. Excellent price. Works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile washer is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's doing a great job. When it is running it is pretty quiet. The only thing that we think could be better are the soap / fabric softener dispensers, a little water stands in them after use and they are a little flimsy. we are very pleased with the machine overall.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you’re happy with the performance and quiet operation of your new washer! It’s normal for a bit of water to remain in the dispenser after a cycle, but we appreciate your feedback on the design—it helps guide future improvements. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had bad luck when it comes to washers and dryers. Hopefully this will be better. Went from side load to top load and love it. So far so good.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear your washer is working well for you so far. We always want to provide a quality product, and we're confident this unit will serve your needs well for a long time to come! GE_Appliances

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product would definitely buy again great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so great! The washer is a little loud but it doesn’t bother me. Makes my clothes clean and I’m happy with the purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Balance issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not been pleased with purchase. Washer gets off balance easily

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We recommend checking to ensure your washer is levelled properly as shown on page 21 of the Owner's Manual which is available online. Click on the Features tab and scroll to the bottom of the Features list where you'll find a link to the manual. When loading your washer, take care not to wrap any items around the agitator or impeller. When washing large items like blankets, even out the load by adding additional items that need to be washed. Please review page 13 of the Owner's Manual for additional loading information. GE_Appliances

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It’s efficient and exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rating is from time around purchase so not more than a month. Machine works great so far. Easy to use, quiet operation and economical. I would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Profile washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Washes great. My only complaint is that it's somewhat noisy. But overall i like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tim

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working great and service was friendly and very helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    gary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery person Refused to show me how to turn on washer ..He said choose quick wash then push arrow button .Blue tape was blocking the lid sensor . Delivery person ruined a very good shopping experience for me . If he could take one minute to turn on washer I would have been extremely happy with entire purchase

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - we’re sorry to hear of the disappointing delivery experience you had. To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance. Take care. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best washer i have owned. Previously had front load and this one is so much better. Cleans clothes like magic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Delivery drivers found a dent in the rear panel, they notified me and best buy gave me compensation for it. They didn't have to point it out, and I may not have noticed. Very satisfied.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - we appreciate you writing a review. It’s great to hear that your beautiful, new GE Profile Smart Washer is working well and that you are very satisfied with your purchase! We hope that it continues to impress you for many years and feel free to reach out anytime if you need anything, we’re always available to help. Have a wonderful day! Lauren@GEA GE_Appliances