Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 1666 reviews
(1,666 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this washer for over a year and absolutely hate it! There are so many things wrong with it. It doesn't agitate the clothes well enough. My clothes never smell clean. I use more water and more soap than my old washer. And it is so loud! There is a power surge every time the the impeller changes directions. (My electrical panel is up to date). Please do not buy this washer!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your washer not agitating your clothes properly and their smell. We recommend making sure you are loading your items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. This will make sure that the unit stays in balance. You can find additional information on the article titled "Top Load Washer - Wet Clothes Concerns" on the GE Appliances website.
To help with your clothing smell, we recommend using High Efficiency detergents such as Tide PODS™ and liquid detergents while following the instructions labeled on the packaging. High Efficiency detergents are formulated to work with low water wash and rinse systems.
To assist you with the power surges, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Rated 4 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second washer as the first one didn’t last. Had to but it again after one year
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
No, I would not recommend this to a friendRated 5 out of 5 stars
GE Profile High Efficiency Smart Top Load Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall its been great, it washed clean and efficient
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Washer is very noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is very Noisy on wash cycle. Makes a clank, clank noise.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We may be able to help with the noise concern you are having with your washer. On page 24 in the use and care manual are normal sounds that you should hear from your washer unit that we can link here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf. If you find that your unit is making a sound that is causing you concern then we would suggest calling one of our technicians to come look at your unit to see what could be causing the noise. We will list the phone number for our service line here- GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
If we can help with anything else in the future, please let us know. Sincerely! Dianna@GEA
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like my new washer! Delivery was smooth and timely!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Try It Again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought 1st one August 2023 and December 2024 the control board went completely out with my clothes locked inside of the washer. Home warranty replaced it. I’m trying it again LOL SMH
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a few weeks now. So far great purchase for the money. Does the job right the first time
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great product with amazing features.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE this washing machine! It gets everything so clean and has a cycle for almost everything. The app was super easy to set up and I love getting alerts when my laundry is done. It's really helpful for someone like me who often forgets about the laundry. This is perfect for my growing family!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
This thing is a dream
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes faster, cleaner, and with less water than our old beast. I will never own another machine with an agitator.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer able to Wash queen size comforter With sheets
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Ms Washington
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the washer love the color and the delivery person was friendly as well and did the install very professionally
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
GE Profile - 5.0 Cu Ft High
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this GE Profile 5.0 Cu Ft High Efficiency Smart Top Load Washer with Smarter Wash Technology,, it’s so easy to use, I love it
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Good Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our purchase. This washer has a large capacity load. Everything also comes out so fresh and clean.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I was a little scared when reading reviews about how loud it is. I don’t have that issue with mine. Quiet and my clothes come out clean.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great. I like that it big for big loads.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great Washing Machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine. I had the front loader and this is much better. No smell and my clothes are clean.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear you are enjoying your switch to a top load washer! We strive to provide the best quality and are confident you'll enjoy its wash performance for many years.
Rated 1 out of 5 stars
Not a Fan!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this washer after my 20 year old Kenmore broke. They just don't make appliances like they used to. I want to be able to select my load size and type and just go. The locking lid was ridiculous. The clothes have to be put in first and then the machine "senses" the load by weight. Even with the "deep fill" option [which only worked for me twice during the 3 weeks that I kept the machine] my clothes never got wet enough and with no agitator, the impeller just doesn't get it done. The loads were LOUD and took 2 to 3 times longer to get through a cycle than my Kenmore. I ended up buying a part and fixing my old machine myself and it now works beautifully. NEVER AGAIN!!!!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are sorry to hear that your washer did not meet your expectations. We apologize for any inconvenience caused and appreciate your patience and understanding. Please note that our washer is designed to sense the load by weight to optimize water usage and provide a thorough cleaning experience. However, we understand that this feature may not be suitable for everyone. We apologize for any confusion caused by the locking lid and the deep fill option. We will consider your feedback as we continue to improve our products. Thank you for choosing GE Appliances. We hope to have the opportunity to serve you better in the future. -Kacie@GEAppliances
Rated 5 out of 5 stars
Outstanding washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with washer as it performs tasks easily and efficiently.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Good items
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item still working great. When we tried on blanket it still running not stuck like the samsung type
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, just make sure to balance clothing and not overload it.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend




























