Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 1666 reviews
(1,666 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 4 out of 5 stars
Open box washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great- I purchased it open box and one side of the washer lid doesn’t close tightly. So far it hasn’t arrested the wash cycle.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're happy to hear the washer is working great! Thanks for choosing to become part of the Profile family! Best regards. -Don@GEA
Rated 5 out of 5 stars
Extremely satistied with Best Buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and delivery service from Best Buy. Outstanding product.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
One Load @ a time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new washer and dryer they work amazing and would recommended
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 2 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worse washer I have ever bought. Everything always gets tangled up it gets off-balance. You can only have a fulfill. If you have it on bulky it never let you know when your washer is done. Just the worst one I’ve ever bought. I’ll never buy another one.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to help out with your washer getting out of balance. We recommend checking to make sure that your unit is completely level to the ground, as this can help tremendously with balancing the load and prevent excessive vibrations. It also helps with the sensor and detecting the soil level, which relates to cycles knowing when to end. You can view more troubleshooting by viewing our article titled "Top Load Washer - Wet Clothes Concerns" on our GE Appliances website in the support section.
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine!! Quite, wash options, & ease of use.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance, works well easy to use controls sleek look
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
One of the best washers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick delivery, works as described, highly recommended!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also liking it. We hope it continues to be a convenience and joy to use for you and your family. Sincerely- Dianna@GEA
Rated 5 out of 5 stars
LYNNMATT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and efficient, Excellent price for the features
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the colors, fits just enough clothes and works great.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Needed a new one and glad to have bought it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, does what it needs to and does it very well. This thing spins like a crazy and cut down the time the dryer needs to run. Very happy so far. Down side, I had to wait 10 days for delivery.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and being a valued GE Appliance customer! We have heard great things about this washer unit, and we are happy to hear that you are pleased with it so far. It can also be connected to the Smart HQ app which will only provide even more perks when using your unit!
Rated 3 out of 5 stars
A good, but noisy, washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer does a nice job getting clothes clean but it is VERY noisy.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you're liking how clean its getting your clothes but am sorry to hear about the noise. Please check out page 24 in your use and care manual, as it describes different common sounds. Also, view the article on our website called "Top load washer - normal sounds". If you don't think that the sound you're hearing is being referenced, please have one of our certified GEA technicians come out to take a look. Service can be set up online or by calling 1-800-GE-CARES
Rated 4 out of 5 stars
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a bit to get used to how it runs best but I’m happy with this washer. You definitely have to pay attention in the early days to understand what works and doesn’t.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
great service!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a horrible experience at another Big Box "hardware" store and was pleasantly surprised with the service at Best Buy! Top NotchQ
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
New GE Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer! Very quiet and efficient. Great value.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Queenland
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my new Appliance my son's get a kick of it just setting it and don't have to worry about it making so much noise it's so quiet anything about it is I'm waiting to get the dryer as soon as it comes on sale this is my first time buying some Best Buy appliances and I love it.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Elegant, Affordable and Fabulous
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elegant, Affordable and Fabulous for any size home
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
New washer & dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the features and space. It is easy to use.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great place to shop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Explained the pros of the GE washer. Stated the pricing for this model is the same at all local stores. They took their time and no pressure. Looked at other models and went back to this one!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Reliable and Easy to Use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great so far. It has a large stainless steel tub; quiet when washing; and efficient. It is a nice-looking washing machine. I only have 1 complaint: When pressing the wash cycle button. I keep getting the "pause" cycle. It is excellent other than that issue.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it… he said it seem like his clothes are extra clean
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friend




























