Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 12377280
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this washer and dryer. My clothes smells so nice and clean. Would definitely recommend it.
I would recommend this to a friendBrand response from GE Answers
Posted .Congratulations on your new GE Appliance dryer and washer unit! We appreciate you taking the time to send us your review. We are happy that you are pleased with it and will continue to be impressed with its great features.
Buyer beware on open box purchases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this washing machine at a Best Buy outlet store. It was hard to see the body of the machine because it was all wrapped up in plastic wrap. I could lift the lid and look inside and I could see the control panel. All looked normal. The machine was delivered fully wrapped in bubble wrap. The delivery drivers left. I was not planning on installing the machine until the next day. Once all the plastic wrap and bubble wrap was removed I observed a large round dent in the front of the machine about the size of a volleyball. A 6" horizontal dent was on the lower right side of the machine and another horizontal dent on the lower left side of the machine. I was not happy with this but decided that I would install the machine and run a test load and possible live with the dents since it was an open box purchase. As the machine was washing water was running out from the bottom of the machine and all over my laundry room floor. It was a mess. Obviously whenever the dents were made in the machine something must have loosen inside the machine causing a leaking situation. At this point I decided to return the machine for a refund. The machine was unusable. I have no complaints about the machine itself if it had been in perfect condition and running order but it was not. Buyer beware on purchasing open box items. lesson learned for me. Item was returned a couple days later and was never used again by me. Again, my complaint is not about the machine but the damage that was done and the fact that none of this was disclosed at my time of purchase. I did not have a chance to properly evaluate the machine due to the damage and the leaking.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for taking the time to reach out and share your experience. To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Warm regards. Lauren@GEAppliances
Laundry room essential
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hadn't had a top loader washer in over 20yrs,i can honestly say i love my new GE Profile Washer.
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you putting your trust in us and being a valued GE Appliances customer. This unit has some really great features and are glad you are enjoying it so far. We think you will continue to be impressed with this amazing washer for many years!
Faulty washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was broke & it leaked all over our floors. Techs couldn’t get washer & dryer to fit in space but it will fit. We won’t have replacement washer for over a week
No, I would not recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothing has been efficiently washed and fresh scent holds and all clothes come out cleaned 100%!
I would recommend this to a friendWasher and dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service salesman explained everything very well
I would recommend this to a friendAmazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently moved into a house with some old washer and dryer and previous owner was a disgusting scumbag. The inside of the washer was filled with tons of dog hair.
I would recommend this to a friendBrand response from GE Answers
Posted .Oh no! Sorry to hear that! We are thrilled though that you chose us to replace the bad units you had in your home and hope that you are loving your new GEA washer so far. We are here if there is anything else you need in the future. Sincerely- Dianna@GEA
Great washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washing machine so glad we got this one.. Works great!
I would recommend this to a friendVery good nice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this washing machine, it is a very good brand, but above all I love how it does all its functions, I am delighted with it
I would recommend this to a friendReplacement GE Clothes Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First unit delivered did not work. Panel would not power up. The replacement works like a charm.
I would recommend this to a friendWashet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud and noisy. Vibrates and moves clothes come out clean and not wrinkled but just to loud
No, I would not recommend this to a friendBrand response from GE Answers
Posted .With all washers, some shaking or noise is normal. However, it is important to level your washer as it prevents the washer from excessive vibration when in use. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation.
Not thrilled with my choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm disappointed in my choice. Towels came out wet and had to rerun on the spin. Clothes have had white spots on them, not even sure what it is, I don't use powder detergent. Very noisy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are sorry to hear that you so far have not been satisfied with your unit. We would like to help with some troubleshooting information that address this situation on page 23 of the use and care manual that we will link for you here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf . If you still are having conerns and would like to have one of our service technicians out we can list the phone number here- 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We hope this helps! If there is anything else you need please dont hesitate to reach out and let us know. Sincerely- Dianna@GEA
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very large compartment allows for cleaning any kind of bedding. Relatively quiet with low water usage. Also entails many cleaning options that are easy to use.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review, it means a lot to us and we appreciate you being a valued GEA customer. We hope you continue to like your washer and its features and that it becomes a great addition to your laundry space. If you need anything else in the future, please let us know. All the best! Dianna@GEA
Great upgrade
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Service team installed quickly and with care.
I would recommend this to a friendNICEMACHINE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NICE MACHINE LOVE THE EASEY REACH FEATURE BUT THE MOTOR IS NOISY STILL GLAD I BOUGHT IT
I would recommend this to a friendBrand response from GE Answers
Posted .While we’re glad you’re happy overall with your washer, we regret that you have a concern with the noise level. You may want to make sure the machine is leveled, to ensure extra vibration isn’t adding to the noise level. If it may be helpful for you, we have more information about sounds the washer may make on page 24 of the manual. If you’d like to view that, you can do so on our GE Appliances website when you look up the model number and go to the product page. Your feedback regarding the noise will be shared with our team for consideration.
Perfect space saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my laundry room more functional and clean. The washer is fast, love that I get to use my phone to start a load . The dryer takes a little longer to dry but over all great
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you're loving the performance from your washer! The SmartHQ app is such a great benefit to use with this unit. Thanks for trusting the GE Profile brand!
Ge dryer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had less than a year anf already not drying properly. Lint trap catches lint outside of the tray and dispenses lint on clothes. Purchased with washer in place of a set 13 years old and that dryer worked better
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend checking out our article titled "Dryers Excessive Lint" on our GE Appliances website for guidance on resolving this issue.
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Awesome delivery & installation. Installers removed old washer and installed the new one very quickly. Excellent job. I highly recommend Best Buy.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - we appreciate you taking the time to write a review on your beautiful, new GE Profile Smart Washer! It’s great to hear that you’re loving your new appliance and of your positive experience with delivery and installation. We’re confident this washer will continue to impress for years to come. Thanks for becoming a part of our GEA Family and feel free to reach out anytime if there is anything we can assist with. All the best! Lauren@GEA
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When load is done the washer on light stays on unless manually shut off
I would recommend this to a friendGood buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, no complaints. I have had no issues since my purchase
I would recommend this to a friend