Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 1666 reviews
(1,666 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 2 out of 5 stars
Don’t work properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't like it I have tried all the wash cycles and the The only thing that the clothes are washed with enough water is bulky, the other cycles are like dry cleaning, of course if I put it on bulky and there are few clothes, when you squeeze the drum it destabilizes, very disappointed
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.
Rated 5 out of 5 stars
The washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer works as expected so far and its good design
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 1 out of 5 stars
Not Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the loudest and cheapest built washing machine I’ve ever thrown money away on. It’s not worthy of installing in a rental property. Not sure how GE made such a piece of junk. Very disappointed.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your new washer may sound different from your prior unit because of the newer technology. Clicks, flowing water, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." If you believe the noise you're hearing is abnormal after reviewing this information, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances
Rated 5 out of 5 stars
GE Top Load Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this GE Top Load washer. It comes way a big Agitator for bigger loads of clothes.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 1 out of 5 stars
My appliance experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried purchasing this item in January was out dated to May Chose the LG after being told about it good points, the LG washer has click like sound as it change its point of rinses and washing speed from time to time have had it switched out was trying to check on GE as it would be delivery 5 days, before delivery, went unavailable with no future date, ended up with LG set, paid for a dryer kit delivery guys did not install. Still not quiet clear of what my total bill is
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear you couldn't get our GE Washer. We can understand your disappointment and frustration and hope your new washer works well for you for many years. Please let us know if you need any new GE Appliances in the future, we'd love for you to be a part of our appliance family. If you have any questions, let us know. We are here to help! Joyce@GEA
Rated 5 out of 5 stars
Awesome Washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So futuristic, this machine even saves water usage!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thank you for your feedback! We're delighted to hear that you find your washer to be awesome and futuristic. It's great to know that it's not only efficient but also environmentally conscious, saving water usage. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your high-tech laundry experience! -Kacie@GEAppliances
Rated 5 out of 5 stars
Mr clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer,does everything and it has options that's out of this world
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thanks so much for taking the time to share your review. We are so glad you are loving all the features of your new washer and utilizing all of them. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA
Rated 5 out of 5 stars
Cheap & easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use less water now with each load. I don't have to worry about is thing on large load or sm
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 2 out of 5 stars
Angry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged first delivery…. Damaged the second delivery… damaged third time too… don’t recommend
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really hate this washing machine my basement flooded and it caused the washer to stop spinning
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you reaching out to share your experience and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances
Rated 5 out of 5 stars
washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little complicated but a nice washer.Nice size drum.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great product works very well
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works very well. it is also very quite.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there – thank you for your kind words! We’re pleased to hear that you’re satisfied with our washer’s performance and that you’re enjoying its quiet operation. If you ever have any questions, please feel free to reach out anytime, as we’re happy to help. Have a wonderful day! Lauren@GEAppliances
Rated 1 out of 5 stars
U asked about new washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t fill properly. Very loud agitation. Very loud in general:(
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to provide some guidance with the fill feature on your unit. This model does have the ability to use a feature called Deep Fill. The Deep Fill feature is for loads where extra water is desired. This feature is recommended for special case loads only, not for typical everyday use. More information about this can be found in the manual (page 14) on the website for review. Regarding the agitator noise level, If you feel your washer is too loud or is making an unusual sound, please review the manual on page 28 to review the normal sounds your unit should make. If you find that this is not what you are hearing or that your unit is not filling properly after reviewing troubleshooting then please reach out to our Bodwell service team for an appointment at 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.
Rated 5 out of 5 stars
Excellent Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer with interesting dispensing tray, even has one for tide pods which was cool
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Good wash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer was really good. Great value for the money!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great But
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greater Buy! Beautiful, modern look. I have no complaints.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hey,
We're pleased to hear that you are happy with your incredible washer. This is quickly becoming one of our top models consumers want and we're glad you get to experience it. Let us know if there's anything you need. Best wishes! Mike@GEA
Rated 5 out of 5 stars
He washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is much quieter than my previous washer . It was easy to use once I read the manual
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dryer. Is the first washer i have got from bestbuy and will buy the dryer next
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 2 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Load shift an then weight cause spin cycle to knock not just spin
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for sharing your review. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. We recommend that you review the load type chart in the "Loading the Washer" section on pg. 18 of the Owner's Manual. Thank you for choosing GE Profile for your home. Kind regards. -Don@GEAppliances
Rated 1 out of 5 stars
Worst washer ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer tears up your clothes. It barely puts water in while agitating the clothes. It kept sending me off error codes and would throw my clothes of balance with every load. Wound up returning this washer for a maytag front load. And im so glad of my desisison! Will never purchase one of these again! And definitely don't recommend anyone else getting this washer.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there - We're sorry to hear you weren't satisfied with your purchase. While we strive to meet the needs of our consumers, we also understand there's always room to improve. We will be sure to share your feedback with our design and engineering teams to see how we can improve on this in the future. We hope to be given a chance to earn back your trust. Take care. Julia@GEAppliances




























