Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 1666 reviews
(1,666 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
This is a solid washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost a month in and what a great washing machine! Our clothes are coming out cleaner and I love that I can have my kids throw their clothes in before they leave in the morning and then I can just start the wash remotely from my desk at work. The only thing that I could say is a downside is that it can be kind of loud, but that doesn't bother me and I barely notice it.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
New GE Profile Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GE Profile washer is good. The machine washes clothes great and spin great. I wish it was a little less noisy during the washing cycle. Overall I am satisfied with the washer. I had to return the first washer due to the loud noise it was making during the wash and spin cycles.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 1 out of 5 stars
Bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one Nither one work They have been here 3 times 4th time on 12/28
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase but so sorry to hear you have had these issues with your new washer. This is not the ownership experience we want for you and apologize for the issues you've had. Please reach out to us via a private message on Social Media with your model and serial number, address, email and phone number and service call number so we can look into this for you. Thank you! Joyce@GEA
Rated 5 out of 5 stars
My super washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're beautiful, they've made my daily life so much easier and give me more time to do other things. They have great space and are quiet. I love them.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
GE Profile Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this washer. Easy to use and cleans well. The reason I gave it 4 stars is be cause it tends to get out of balance easily, even on the bulky cycle.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great capacity and love having the individual slots for detergent and everything.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 1 out of 5 stars
GE washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large dent in front, poor fit in a laundry room which is set up for a washer and dryer.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi,
We appreciate you sharing your views with us. Our apologies to hear your washer has a nasty dent in front. We know how much of an eyesore that is and will let the development team know about this. If you experience any problems with your washer, please let us know. We're always happy to help. Mike@GEA
Rated 5 out of 5 stars
Excellent replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had now for over 6 months, held off on reviewing to do a better review. The machine still works like new. Great options and quality of washes. Would definitely buy again. Switched from whirlpool to this brand and I am more satisfied with this one.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 4 out of 5 stars
Love my washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product. Love it. Big difference from another company
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase. The delivery and install appointment went well. Installer was very friendly.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
GE Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is working great. The large drum has made it easy to wash large blankets, comforters with no issues with being unbalanced like my previous washer. I love the glass lid and ability to add to the additional items during the wash cycle.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with it yet. So can’t complain. Other washer was messing up. Having multiple repairs
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you being a loyal Profile customer. You can have peace of mind knowing that we provide quality and durable appliances and are here if you need anything in the future.
Rated 5 out of 5 stars
Highly Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this washer!!! My previous was a front load washer & after this purchase I totally prefer the top load. With 9 kids in the house my laundry days a heavy!! The large load capability really helps. Would definitely recommend this product!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great they were delivered quick and they were nice
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it looks. Easy to operate. Works very well. I would recommend it.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 4 out of 5 stars
So far, so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had this machine long, but it’s working well so far. I really like how it looks and the size of it. Very large capacity.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 3 out of 5 stars
Cleans clothes but very loud.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It clothes do come out clean that is a plus. To have extra water added to the wash it’s only certain settings not all. Also it is very loud when it locks and while washing.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear this washer is cleaning well, and we'd like to help improve the sound experience. Page 24 of the Use and Care Manual provides detailed descriptions of normal operating sounds. If this is not what you're experiencing, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET). The Use and Care Manual is linked in the "From the Manufacturer" section of this page.
Rated 5 out of 5 stars
FIVE STAR WASHER!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! Quick, lots of room and bonus that if you download the app, it will notify you if you clothes have been sitting in the washer for more than 30 minutes. Zero complaints! Our last washer would often times soak our clothes and blankets and give an error code. This washer we can wash bulk items without any issue.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had previously purchased the same item for my other home and liked the features and durability. Great product
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great product foe price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine for the price. It is much louder than any other washer I’ve owned before. Does a great job getting clothes clean and without an aggitator, my comforter washed up no problem
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friend




























