Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 1666 reviews
(1,666 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Latest and greatest in laundry technology.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easiest programming ever. Takes some getting used to with reduced water levels but think of the water and energy savings you will realize. Works well and quiet in operation. Best Buy had the best price and friendly no-pressure sales rep!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. Much better than my old washer . I am very pleas ed so far.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered with a dent but Best Buy to the rescue, replaced without hesitation! Loving it!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Washer and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far very pleased with our purchase. Would recommend
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Home owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It washes great. Clothes have never been cleaner, family loves it.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer for the money, and actually fills up enough to cover all clothes
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this name the washer and dryer exactly what I looked at and just the right color fits perfectly in the spots
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, energy efficient and spin dries all of the water out.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Love this washer! Treats clothes with love.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is brilliant. I read many reviews on impeller type washers . The reviews never mentioned that everything this type of washer does includes all the benefits of a front loader turned upright. That is quite amazing!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 1 out of 5 stars
Lid issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product. The lid breaks easily and the replacement parts are as much as getting smaller washer. On the replacement website there are no answers besides buying parts. Many others had the same issue. It is coming up on three years having the washer and I believe I can find somthing more reliable and less money than replacing the lid and hinges. The washer costs too much for this design flaw. It doesn't matter if the washer cleans well if it doesn't work.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about the trouble you've been having with the lid of your washer, and we apologize for the inconvenience. Please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. - Julia@GEAppliances
Rated 5 out of 5 stars
smart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love love the washer it cleans the clothes right my whites are white
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
None
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washing machine! Everything seems to be so much cleaner!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Washer to get
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Highly recommend this washer. Great value.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 4 out of 5 stars
Nice unit. No issues so far.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit with enough options for our washing needs. No issues so far.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 3 out of 5 stars
Mrs.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What there is of an agitator is very slow. Clothe are sticking out of the water level. Constantly fiddling with water level.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Good day,
Thanks so much for sharing your review with us. We do hear your concern about the water level.
The Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. If you have any additional questions or concerns, please let us know. Take care. Mike@GEA
Rated 2 out of 5 stars
Noisy…..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked nice, washed well. But, I have never heard such loud noise coming from a washer before. And was told that’s what the new washers sound like. There is no way I would listen to that grinding noise in my house. But Best Buy has good return policy. I exchanged it for a Samsung. Still noisy, but 100% better.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We appreciate you taking the time to share your review. We are sorry your washer was very loud and you had to exchange it. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. We apologize for the inconvenience.
OlgaGEA
Rated 5 out of 5 stars
great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good to use.. the washing effect is very clean.. I will always go to bestbuy because it is easy to buy and friendly
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you putting your trust in us and being a valued GE Appliances customer. This unit has some really great features and are glad you are enjoying it. We think you will continue to be impressed with this amazing washer for many years!
Rated 2 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice but doesn’t clean clothes well at all unfortunately returned this item
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We understand that you've already returned your washer, and we're happy the retailer was able to assist. We recommend reaching out to us directly for product assistance, so we can work with you toward a resolution before a return is necessary. We would have been glad to assist with the issue you were having with washing performance; we're always here to help with any issues.
Rated 5 out of 5 stars
What a great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I like this washer, I just wish it had some kind of sound when the washing cycle is finished. The directions are simple to follow, it also offers multiple settings for different options. I hope that this washer will last longer than different brand that I owned.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 3 out of 5 stars
Average
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As others have said this is a noisy machine. Need to tweak the different cycles otherwise your clothes will agitate with dry clothes, not even wet. With that said I am glad to have finally received it since we have been waiting for a long time for a washer to come from China. Over priced for the quality.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friend




























