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Customer Ratings & Reviews

$977.10

Customer reviews

Rating 4.3 out of 5 stars with 1666 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,666 reviews
  • Rated 5 out of 5 stars

    Latest and greatest in laundry technology.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest programming ever. Takes some getting used to with reduced water levels but think of the water and energy savings you will realize. Works well and quiet in operation. Best Buy had the best price and friendly no-pressure sales rep!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Much better than my old washer . I am very pleas ed so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered with a dent but Best Buy to the rescue, replaced without hesitation! Loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very pleased with our purchase. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes great. Clothes have never been cleaner, family loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer for the money, and actually fills up enough to cover all clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this name the washer and dryer exactly what I looked at and just the right color fits perfectly in the spots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, energy efficient and spin dries all of the water out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer! Treats clothes with love.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is brilliant. I read many reviews on impeller type washers . The reviews never mentioned that everything this type of washer does includes all the benefits of a front loader turned upright. That is quite amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lid issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this product. The lid breaks easily and the replacement parts are as much as getting smaller washer. On the replacement website there are no answers besides buying parts. Many others had the same issue. It is coming up on three years having the washer and I believe I can find somthing more reliable and less money than replacing the lid and hinges. The washer costs too much for this design flaw. It doesn't matter if the washer cleans well if it doesn't work.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear about the trouble you've been having with the lid of your washer, and we apologize for the inconvenience. Please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. - Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    smart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love the washer it cleans the clothes right my whites are white

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine! Everything seems to be so much cleaner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer to get

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Highly recommend this washer. Great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice unit. No issues so far.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit with enough options for our washing needs. No issues so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What there is of an agitator is very slow. Clothe are sticking out of the water level. Constantly fiddling with water level.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Good day,

      Thanks so much for sharing your review with us. We do hear your concern about the water level.

      The Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. If you have any additional questions or concerns, please let us know. Take care. Mike@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Noisy…..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked nice, washed well. But, I have never heard such loud noise coming from a washer before. And was told that’s what the new washers sound like. There is no way I would listen to that grinding noise in my house. But Best Buy has good return policy. I exchanged it for a Samsung. Still noisy, but 100% better.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We appreciate you taking the time to share your review. We are sorry your washer was very loud and you had to exchange it. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. We apologize for the inconvenience.
      OlgaGEA GE_Appliances

  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good to use.. the washing effect is very clean.. I will always go to bestbuy because it is easy to buy and friendly

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you putting your trust in us and being a valued GE Appliances customer. This unit has some really great features and are glad you are enjoying it. We think you will continue to be impressed with this amazing washer for many years! GE_Appliances

  • Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice but doesn’t clean clothes well at all unfortunately returned this item

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand that you've already returned your washer, and we're happy the retailer was able to assist. We recommend reaching out to us directly for product assistance, so we can work with you toward a resolution before a return is necessary. We would have been glad to assist with the issue you were having with washing performance; we're always here to help with any issues. GE_Appliances

  • Rated 5 out of 5 stars

    What a great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this washer, I just wish it had some kind of sound when the washing cycle is finished. The directions are simple to follow, it also offers multiple settings for different options. I hope that this washer will last longer than different brand that I owned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have said this is a noisy machine. Need to tweak the different cycles otherwise your clothes will agitate with dry clothes, not even wet. With that said I am glad to have finally received it since we have been waiting for a long time for a washer to come from China. Over priced for the quality.

    No, I would not recommend this to a friend