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Customer reviews

Rating 4.3 out of 5 stars with 1661 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,661 reviews
  • Rated 5 out of 5 stars

    Really nice washing machine if you use it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. A cycle for any need but I usually use a small 24 minute cycle on warm or cold water and they come out clean every time. It spins so good that it takes a lot of work out of the dryer as long as you don't overload it like my children sometimes do. It will clean them better and faster doing smaller loads and also do a good job spinning them drier so you save electric on your dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile - washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is so quiet and washing a kind size quilt with ease and other large loads as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has a huge load capacity. It fits almost 2 loads of my previous washer into one load and gets the clothes clean. Its quieter than my old one and I like the ease of the different settings.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Big, but a little noisy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's huge, its really nice looking and it will fit pretty much anything. But, its a little noisy. And, I cant fogure out how to get ot to sognal when a load is finished.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy efficient, large capacity, great appliance. I like that it is top loading, no agitator, and high efficiency. Reliable brand, just the right amount of options, not too many bells and whistles…just right

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Power issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 18 months post purchase the washer did not turn on. We tried everything before calling the geek squad but we had to schedule an appointment. Otherwise, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    GE Profile-5.0 Cu.Ft. Hight Efficiency Smart Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile 5.0 Cu.FT Hight Efficiency Smart Top Load Washer is a dependable product for price, quality, and performability.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    GE 5.0 Top Load Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It functions great under the demand of a 4bedroom, 2 bathroom house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Best choice for sure!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE of course has always been dependable, GE also has kept up with technology, there is no center agitator, the color is perfect for my newly remodeled room and the washer is highly efficient, the best choice for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very pleased-great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well with a variety of features. The sanicycle work quite well. Fantastic capacity and appreciate the non-aggitator style. Overall, it is far superior to my previous front load HE. It is noisy at times, which is only downside at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d absolutely love this washer. The clothes come out so much cleaner than my old washer you can barely hear it running and it is very efficient.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your wonderful feedback! We're thrilled to hear that you're loving your new washer and that it's exceeding your expectations in both performance and efficiency. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I avoided shopping for a new washer and dryer as long as i could because lets be honest they just dont make them like they used to. However i love my new washer and dryer! The app is a bonus so it notifies me when its done and alerts me if i forget. Highly recommend this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. Had them for a year and only complaint is the connection for the duct came loose and had to repair

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Large tub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. If you are short you need a step stool to reach clothes on the very bottom. The large tub enables you to do large loads.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to learn that you’re enjoying the large capacity that your new washer offers! Thanks for choosing GE Profile! GE_Appliances

  • Pros mentioned:
    Overall performance, Washer size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! It works wonderful and I needed this. Perfect size also!

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Noise level, Spin cycle

    Rated 1 out of 5 stars

    Wanted to stay away from LG and Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a Horrible mistake. I can’t trust this washer to clean. I have to babysit it by checking water levels and balance myself. Clothes on top don’t get submerged, I push them down. Travels all over the floor. Too often the loads don’t spin/drain properly. Only pro- it looks good (because it’s new!). I was warned by the reviews. My fault

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - we’re sorry to hear that you’re unhappy with your washer. It’s understandable that you’d be concerned with these issues and we’d love to share some troubleshooting tips that will help. This is a high-efficiency washing machine which requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer and may not cover the top level of the clothes. This is normal. If you still prefer to have a higher water level, you can use the “Deep Fill” feature which adds 3 gallons of water to the wash load if pressed once or can provide the deepest fill possible if held for 3 seconds. -- With all washers, some shaking or noise is normal. However, it is important to level your washer as it prevents the washer from excessive vibration when in use. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation. -- If these tips don’t help resolve the issue, service may be needed. You can schedule online by visiting the GE Appliances website or by calling 1-800-432-2737. Hope this helps! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Washer size

    Rated 4 out of 5 stars

    Nice washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking and large washer and dryer would buy again easy to use and work well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    better the front loader!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price through Best Buy outlet. Been using it for a couple weeks now, does a better job on my front loader we replaced it with. Much easier to load as well. No moldy smells, like you get from the front loader. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work once I downloaded the instruction manual It is nice not having the middle agitator The quick wash feature is very handy Few clothes are really dirty Overall I think it a good investment My old kitchenaid lasts 25 years I doubt this one will but it should last as long as I need it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Size is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It fits exactly the same as my old washer but has a huge tub! I don't have to go to the laundry mat to wash my comforters anymore!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This washer has a large 5.0 cu. ft. capacity that was designed to allow you to easily reach the bottom of the washer. We're happy to hear you're enjoying this unit, and we're confident it'll continue to serve you well for many years. GE_Appliances