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Customer Ratings & Reviews

$699.99
Save $155
The comparable value is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,667 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Profile 5 cf smart top load washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Profile 5 cf smart top load washer comes with easy reach. I am shorter and can reach bottom of washer. Washer is energy efficient and simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Load Washer with wash technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product and I love how it leaves my clothes clean, but it also has a lot of settings which is really good.

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Noise level, Spin cycle

    Rated 1 out of 5 stars

    Wanted to stay away from LG and Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a Horrible mistake. I can’t trust this washer to clean. I have to babysit it by checking water levels and balance myself. Clothes on top don’t get submerged, I push them down. Travels all over the floor. Too often the loads don’t spin/drain properly. Only pro- it looks good (because it’s new!). I was warned by the reviews. My fault

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - we’re sorry to hear that you’re unhappy with your washer. It’s understandable that you’d be concerned with these issues and we’d love to share some troubleshooting tips that will help. This is a high-efficiency washing machine which requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer and may not cover the top level of the clothes. This is normal. If you still prefer to have a higher water level, you can use the “Deep Fill” feature which adds 3 gallons of water to the wash load if pressed once or can provide the deepest fill possible if held for 3 seconds. -- With all washers, some shaking or noise is normal. However, it is important to level your washer as it prevents the washer from excessive vibration when in use. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation. -- If these tips don’t help resolve the issue, service may be needed. You can schedule online by visiting the GE Appliances website or by calling 1-800-432-2737. Hope this helps! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work once I downloaded the instruction manual It is nice not having the middle agitator The quick wash feature is very handy Few clothes are really dirty Overall I think it a good investment My old kitchenaid lasts 25 years I doubt this one will but it should last as long as I need it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Large tub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. If you are short you need a step stool to reach clothes on the very bottom. The large tub enables you to do large loads.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to learn that you’re enjoying the large capacity that your new washer offers! Thanks for choosing GE Profile! GE_Appliances

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d absolutely love this washer. The clothes come out so much cleaner than my old washer you can barely hear it running and it is very efficient.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your wonderful feedback! We're thrilled to hear that you're loving your new washer and that it's exceeding your expectations in both performance and efficiency. GE_Appliances

  • Pros mentioned:
    Ease of use, Washer size

    Rated 4 out of 5 stars

    Nice washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking and large washer and dryer would buy again easy to use and work well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    GE 5.0 Top Load Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It functions great under the demand of a 4bedroom, 2 bathroom house.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Large loads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can fit a lot of clothes in this machine. My only drawback is that it is a little loud. I thought it would be quieter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. This washer can hold twice what my last washer did and does a great job. Some of the other reviews mentioned it was loud. I disagree.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Washer size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! It works wonderful and I needed this. Perfect size also!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Power issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 18 months post purchase the washer did not turn on. We tried everything before calling the geek squad but we had to schedule an appointment. Otherwise, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Love the fact it doesnt have a traditional agitator. Great size and so many options for anything you need to wash

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and being a valued GE Appliance customer! We have heard great things about this washer unit, and we are happy to hear that you are liking the features and size. We hope it continues to be a convenience and joy to use for you. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I avoided shopping for a new washer and dryer as long as i could because lets be honest they just dont make them like they used to. However i love my new washer and dryer! The app is a bonus so it notifies me when its done and alerts me if i forget. Highly recommend this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Quickly installed the appliances with no issues, very friendly staff, hardworking. Overall did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy efficient, large capacity, great appliance. I like that it is top loading, no agitator, and high efficiency. Reliable brand, just the right amount of options, not too many bells and whistles…just right

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes well. Somewhat noisy to run but maybe most washers make noise. Lots of good options and easy to use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - we appreciate your review and want to thank you for being a part of our GE Family! It’s great to learn that you’re enjoying the clean clothes, ease of use, and numerous features on this lovely model. Please feel free to reach out anytime if there is anything we can assist with. Have a wonderful day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    GE Profile-5.0 Cu.Ft. Hight Efficiency Smart Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile 5.0 Cu.FT Hight Efficiency Smart Top Load Washer is a dependable product for price, quality, and performability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first washer without an agitator. But, I have adjusted and am generally pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Decent machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little quirky you need to make sure that it's leveled absolutely on center or it will rock. Highly recommend using the deep wash option for bulky items. It's a little louder than my previous washing machine so hopefully it works for awhile. The price is high though, $699....

    I would recommend this to a friend